I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Toon meer
Bedrijf heeft geantwoord
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Toon meer
Bedrijf heeft geantwoord
This switches us to green energy, perhaps not as profitable as owning your own panels, but a lot less trouble with no complications on your home. Taxachusetts has made the function of this prog... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Geschreven door het bedrijf
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Contactgegevens
101 Summer St. Floor 2, 02110, Boston, Verenigde Staten
- (617) 431-1440
- nexamp.com
4,4
Uitstekend
736 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Nexamp
Hello Sandra,
We’re sorry for the frustration and want you to know that we’re actively working with our mailing vendor to ensure physical invoices are sent on time. Please note that USPS delivery can take up to ten days, which may result in a delay after you receive the emailed invoice.
All customers receive invoices via email and through their Nexamp online account. This ensures faster access to view invoices and provides the option to pay online for added convenience. The emailed invoice also includes a PDF attachment that you can download and print, which may help if you're mailing a payment.
We’re always happy to assist further if needed. You can reach our team at support@nexamp.com or by calling 855-727-4636, Monday through Friday from 8:30 AM to 6:00 PM EST. We look forward to assisting you.
Had issues with next stamp in the past
Had issues with next stamp in the past, but since my New sign up, I think they’re awesome
1 oktober 2025
Antwoord van Nexamp
Hi Sherry, thank you for your kind review and for giving Nexamp another chance. We're sorry to hear there were issues in the past, but we're glad our team was able to get things back on track. We appreciate your support and are here to help ensure you get the most out of your community solar subscription.
Get answers to your questions
I had a list of questions when I called. The representative I talked to was patient and informative and answered all my questions.
26 september 2025
Antwoord van Nexamp
Hi Debra, thank you for your positive review! We’re so glad to hear that our team was able to assist with your questions and help you feel comfortable with the program. We truly appreciate you joining the Nexamp community and look forward to delivering savings to you soon!
It was a pleasure working with the…
It was a pleasure working with the nexam getting me involved
22 september 2025
Antwoord van Nexamp
Hi Edward, thank you for the positive review! We’re glad to hear the enrollment process was smooth and appreciate your patience as we work to bring your solar benefits online. We look forward to delivering the savings and impact of community solar to you soon.
Great customer service
Great customer service. I had so many questions and we're answered. Thanks for making this process easy. I recommened this for everyone.
27 september 2025
Antwoord van Nexamp
Hi Edgar, thank you for your 5-star review and recommendation! We're thrilled to hear that our customer support team has helped you feel informed and supported. It's great to know the program is meeting your expectations, and we look forward to continuing to deliver savings through community solar.
So far so good
13 september 2025
Antwoord van Nexamp
Hi John, thank you for the positive review! We're glad to hear that you're satisfied with our service. We look forward to continuing to provide you with savings and support as a valued Nexamp subscriber.
Late arriving large electric bill for…
Late arriving large electric bill for June and July after previously automated payment. Never have experienced such an esoteric and convoluted utility bill before. Causes me to question Nexamps integrity and competence.
13 september 2025
Antwoord van Nexamp
Hello John,
Thank you for sharing your feedback. We’re truly sorry to hear about the confusion and frustration surrounding your recent billing experience. Nexamp is committed to providing a transparent and reliable customer experience, and we regret that this has not been the case for you.
To clarify, Nexamp invoices customers only after we receive confirmation from your utility that solar credits have been applied to your account. Occasionally, delays from the utility in transmitting this information can affect the timing of our billing. In your case, we received two months’ worth of credit data from the utility in close succession, which resulted in both June and July credits being included on a single invoice. We understand how unexpected this can be and apologize for any inconvenience it caused.
Our goal is always to stay as current as possible with invoicing, and we’re happy to work with you if a payment plan would be helpful in spreading out the cost. Please don’t hesitate to contact our support team at 855-727-4636 or support@nexamp.com to discuss options that work best for you.
We appreciate you bringing this to our attention and remain committed to providing a positive experience for all our customers.
QUICK...WAS KEPT IN THE LOOP AS TO THE…
QUICK...WAS KEPT IN THE LOOP AS TO THE STEPS AND STAGES WE WERE AT.
13 september 2025
Antwoord van Nexamp
Hi Laurie, thank you for your 5-star review. We’re thrilled to have you on board and glad the info we shared helped you feel prepared. We really appreciate your support and look forward to helping you start saving with Nexamp!
As a family we are concerned with our…
As a family we are concerned with our carbon footprint, therefore we were happy to use nexamp
20 september 2025
Antwoord van Nexamp
Hi Richard, thank you for sharing your positive thoughts about Nexamp! We truly appreciate your support in our mission toward a cleaner, more sustainable future. We’re proud to have you as a subscriber and look forward to continuing to deliver both environmental and financial benefits to you and your community.
people were kind and helpful
people were kind and helpful. Nexamp helped me with my electric
9 september 2025
Antwoord van Nexamp
Hi Glenn, thank you for sharing your positive review. We're so glad to hear you found our team kind and helpful. Nexamp takes great pride in delivering a strong customer experience, and it's great to know it's resonating with you. We appreciate your support and thank you for being a Nexamp subscriber!
Very prompt with getting me signed up…
Very prompt with getting me signed up and excellent with keeping us appraised of what the next steps are.
14 september 2025
Antwoord van Nexamp
Hello Greg, thank you for joining our community solar program. We're glad the sign-up process was prompt and that our updates have been helpful. We appreciate your support and look forward to continuing to deliver a great experience.
It was easy to sign up and Nexamp has…
It was easy to sign up and Nexamp has kept me informed every step of the way. Waiting now to be connected with a solar farm.
7 september 2025
Antwoord van Nexamp
Hi Gail, thank you for your 5-star review! We're glad the sign-up process was easy and that our updates have been helpful along the way. We appreciate your patience as we work to connect you to a solar farm and look forward to delivering your savings soon.
The person I talked to was very helpful…
The person I talked to was very helpful and answered questions I had. Thank you
11 september 2025
Antwoord van Nexamp
Hi Debra, thank you for sharing your experience. We're happy to hear our team was helpful and able to answer your questions. We're here to support you and make sure you continue to get the most out of the program.
Antwoord van Nexamp
Hi Ramesh, thank you for the positive review! We're glad to hear you're happy with the energy production and convenience of community solar. We appreciate your support and are grateful to have you as a Nexamp subscriber.
Antwoord van Nexamp
Hello Jan, thank you for your positive review. We're glad to hear you've found the program easy to understand and that our website and customer support have met your expectations. We appreciate your support and look forward to continuing to serve you.
I joined to save money on my electric…
I joined to save money on my electric bill and you have delivered great savings. I couldn't be happier!
9 september 2025
Antwoord van Nexamp
Hello, thank you for your 5-star review! We're so glad to hear you're enjoying the savings and that the program is delivering as expected. We appreciate you being a Nexamp subscriber and look forward to continuing to bring you value every month.
I was with Nexamp for a few years before
I was with Nexamp for a few years at another place I rented. I was very happy with Nexamp there and I am hoping to be here for years to come.
4 september 2025
Antwoord van Nexamp
Hello Raydene, thank you for your kind review! We truly appreciate your continued support as a long-time subscriber and are excited to deliver savings at your new residence for years to come.
It's great I'm so excited to start…
It's great I'm so excited to start this new program
9 augustus 2025
Antwoord van Nexamp
Hi Angela, thank you for your 5-star review! We're excited to have you on board and look forward to delivering savings through our program. Thank you for being a Nexamp subscriber!
lower cost and easy autopay
3 september 2025
Antwoord van Nexamp
Hello, thank you for your positive review! We're glad to hear you're enjoying the savings and finding the autopay feature convenient. We appreciate your support!
Feel good AND save money
It was a very simple process to sign up and Nexamp did so much to make sure we understood how the credits worked. I love it! Feels so good to get our power from a solar field AND save money. Win win!
2 september 2025
Antwoord van Nexamp
Hello Chrissy, thank you for your thoughtful review! We’re so happy to hear that you found the enrollment process simple and that you're enjoying both the savings and the environmental benefits of being part of our program. We truly appreciate your support and thank you for being a Nexamp subscriber!
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