I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Toon meer
Bedrijf heeft geantwoord
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Toon meer
Bedrijf heeft geantwoord
This switches us to green energy, perhaps not as profitable as owning your own panels, but a lot less trouble with no complications on your home. Taxachusetts has made the function of this prog... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Geschreven door het bedrijf
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Contactgegevens
101 Summer St. Floor 2, 02110, Boston, Verenigde Staten
- (617) 431-1440
- nexamp.com
4,4
Uitstekend
736 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Enjoy the saving
The communication is good. Savings is great. There website is very helpful in understanding how it all works. You can talk to a real person when you have questions.
2 september 2025
Antwoord van Nexamp
Hi David, thank you for your kind review! Our team works hard to keep customers informed about how the program works and to help you make the most of the benefits. We’re so glad to hear you're enjoying your experience, and we’ll continue to support you moving forward. Thank you for being a Nexamp subscriber!
So far everything has been as…
So far everything has been as advertised. Im still very early in the process so fingers 🤞
1 september 2025
Antwoord van Nexamp
Hi Robert, thank you for your 5-star review! We appreciate you deciding to join our community solar program, and our team is working to deliver you savings as soon as possible. Thank you for your support and patience in the meantime!
I got help at critical steps.
30 augustus 2025
Antwoord van Nexamp
Hi John, thank you for your kind review! We’re glad to hear our team was able to assist and that your experience has been a positive one. At Nexamp, we’re committed to helping customers get the most out of our program, and we appreciate you being part of the clean energy movement.
Antwoord van Nexamp
Hi Mark, thank you for your 5-star review! We’re so glad to hear you’re seeing significant savings through our program and that our service has met your expectations. We appreciate your support and thank you for being a Nexamp Community Solar subscriber!
Solar Power without the roof panels!
Sign up was easy and contract was in easy to understand terms. I am thrilled to participate in solar power without the roof panels!
17 augustus 2025
Antwoord van Nexamp
Hi Susan, thank you for the kind words! We're glad to hear your enrollment experience was smooth and that you're excited to support solar energy. We're proud to have you as part of the Nexamp community and appreciate your commitment to clean energy.
I have been a customer of the other…
I have been a customer of the other electrical company (sorry I forgot the company’s name). When Nexamp’s offer came, I became Nexamp customer. Then I noticed my monthly electrical bill is less than what I usually pay. Then another offer from Nexame came whether I’m interested in investing in Nexamp. I agreed to it, and my monthly bill get a little higher. But the monthly bill of Nexamp, after investing is still lower than the bill I have paid to the past supplier. That’s the reason I’m so happy to join Nexamp.
17 augustus 2025
Antwoord van Nexamp
Hi John, thank you for sharing your feedback. As a Nexamp subscriber, you'll receive consistent reductions on your electricity bills, with savings expected on an annual basis. While solar credits can fluctuate seasonally, our team remains committed to helping you maximize your savings. We're always here to support you if you need anything in the future!
Signing up for Nexamp was very easy
Signing up for Nexamp was very easy. Just had to fill out my contact information and my electrical account number and that was it.
10 augustus 2025
Antwoord van Nexamp
Hi Larry, thank you for your positive review! Our team works hard to make the enrollment process as smooth and efficient as possible, and we're glad to hear it met your expectations. We're excited to have you in the Nexamp community and look forward to delivering the benefits of community solar to you soon.
Sign up ease
It was so simple to sign up and your representative answered all my questions.
8 augustus 2025
Antwoord van Nexamp
Hello Anne, thank you for the positive review! We're so glad to hear that you found the enrollment process simple and informative. We’re excited to have you in the Nexamp community and look forward to delivering the benefits of community solar to you as soon as possible.
Nexamp named the #1 community solar company
Great to hear you have been named the #1 community solar company in the country for the third year in a row!
13 augustus 2025
Antwoord van Nexamp
Hi Mary, thank you for your kind words and for showing your support for Nexamp! We’re proud to be recognized as the top-ranked community solar provider, and it’s feedback like yours that keeps us motivated. Our team is committed to ensuring you and your community continue to enjoy the many benefits of our program.
Antwoord van Nexamp
Hi Allen, thank you for the positive review! Our team works hard to ensure a smooth and informative enrollment process, and we're glad to hear you've been satisfied with your experience so far. We'll continue to support you every step of the way. Thank you for being a Nexamp subscriber!
Saving money
12 augustus 2025
Antwoord van Nexamp
Hi Donald, thank you for your review! We’re so glad to hear you’re saving through our program. We look forward to continuing to provide savings and support moving forward.
I am withholding my judgment and…
I am withholding my judgment and enrollment unless and until I receive the promised $75 bonus for enrolling. I enrolled one house and received the bonus. I enrolled another house and have yet to receive the bonus.
5 augustus 2025
Antwoord van Nexamp
Hi Harold, thank you for sharing your feedback. We appreciate your decision to enroll multiple properties in our community solar program. We’d like to address your situation more directly, so a representative will be reaching out to learn more and ensure the matter is resolved. Thank you for bringing this to our attention and for your cooperation!
I have only recently signed up and so…
I have only recently signed up and so far communication has been very good
10 augustus 2025
Antwoord van Nexamp
Hi Darren, thank you for the 5-star review! Our team works hard to keep customers informed throughout their journey, and it’s great to know we’ve met your expectations so far. We look forward to continuing to support you and helping you get the most out of our program.
We set up for this about a month ago so…
We set up for this about a month ago so we haven't seen much change yet but everything seems to working fine
9 augustus 2025
Antwoord van Nexamp
Hi Karen, thank you for your positive review! We truly value your decision to join our community solar program and are working hard to deliver your savings as soon as possible. We appreciate your patience and support in the meantime.
Sence using Nexamp
Sence using Nexamp, we've saved a bit of $ and feel good that we are helping to save the environment as well. It's easy to join & a no brainer on saving $ electricity.
2 augustus 2025
Antwoord van Nexamp
Hello Lute, thank you for the thoughtful review! It’s wonderful to hear that you’re seeing savings through our program and share our passion for building a cleaner future. We truly appreciate your support and are grateful to have you as a Nexamp subscriber!
It’s giving us the opportunity to use…
It’s giving us the opportunity to use solar energy. A great benefit to our environment. Thank you
29 juli 2025
Antwoord van Nexamp
Hello Harry, thank you for sharing your positive review! We're so glad to hear you're a supporter of our mission toward a cleaner future. We truly appreciate your kind words and your continued support as a Nexamp subscriber.
The initial knock on the door was…
The initial knock on the door was insightful for me as to the potential benefits of sighing up to be a part of the solar community.
I initially did not as the person sighted a wrong address, and literally grabbed the phone from my hand to expedite the process.
Weeks later, after researching Dominion's involvement, I called Nexamp to enroll as it was veteran based.
31 juli 2025
Antwoord van Nexamp
Hello Kenneth, thank you for detailing your experience. We sincerely apologize for any concerns that arose during your initial interactions and will be sure to share your feedback with our partners to help improve the experience for future customers. We also appreciate your openness to learning more about our program and your decision to enroll. If there's anything we can do to support you moving forward, we're here to help. Thank you again for your time and understanding.
I am very pleased with the solar energy…
I am very pleased with the solar energy option that Nexamp offers. I am able to track my savings.
I do NOT like the excessive delay in billing. My most recent payment was for a billing period 3 months ago.
7 augustus 2025
Antwoord van Nexamp
Hi Shelley,
Thank you for your thoughtful review and for being a valued Nexamp Community Solar subscriber. We're glad to hear that you're enjoying both the service and the savings, and we truly appreciate your commitment to supporting local clean energy.
To clarify, Nexamp bills in arrears because we wait for confirmation from your utility that solar energy credits have been successfully applied to your account before generating an invoice. This approach ensures that you're only charged for credits that have already been used to reduce your electricity costs.
By aligning our invoices with the value of credits applied by your utility, we’re able to provide your savings at a guaranteed discounted rate. If you're ever trying to reconcile your Nexamp invoices with your utility bill, we recommend referencing the production periods listed on your Nexamp invoice, which correspond to when the solar energy was generated. We understand that this billing method can feel delayed, and we appreciate your patience. Please know that we work closely with our utility partners to minimize the time between credit application and invoicing as much as possible.
Thank you again for being part of the clean energy movement with Nexamp. We're grateful for your support and are always here should you have any questions in the future.
I need answer as to why you don't…
I need answer as to why you don't charge the standard rate per Potomac Edison as you quote on you invoices? why is it higher?
6 augustus 2025
Antwoord van Nexamp
Hello Neil,
Thank you for sharing your concerns, and we truly appreciate your feedback. We understand how important it is for your Nexamp invoice to reflect accurate and transparent billing, especially in relation to your utility’s rates.
To clarify, Nexamp partners with your utility to apply solar energy credits to your electric bill each month. The value of these credits is determined by your utility, based on their current rates and how they apply the credits to your account. Our role is to provide those credits at a guaranteed discount, and we only bill you after confirming they’ve been applied to your utility account. That said, we’ll reach out to you directly to learn more and determine how we can best assist. Our goal is always to ensure that you are receiving the proper savings that you expect while supporting clean, local solar energy. Thank you again for bringing this to our attention.
It was very easy to apply
It was very easy to apply. And we have been updated on the process. Also have explained how it works very clear.
3 augustus 2025
Antwoord van Nexamp
Hello Al, thank you for sharing your review. We're glad to hear that you found the enrollment process smooth and that our communications have been helpful in keeping you informed. Nexamp is committed to providing transparency every step of the way, and it's great to know that effort is making a difference. We're here to support you moving forward and appreciate you being a Nexamp subscriber!
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