I canceled in May because I planned to sell my house. I received an email from NEXAMP stating I was responsible for production through June. I’m still getting charged for production in September. Almo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Outstanding communication both by email and text Personal contact by a person when first signed up how to read your bill And what to expect Additional follow up upon first billing, also 15% savings... Toon meer
Bedrijf heeft geantwoord
Great program. It was offered via my electric utility and a great solution for us because we were not ready to get rooftop solar. Easy to sign up for, easy to use, saved us money and we were really... Toon meer
Bedrijf heeft geantwoord
This switches us to green energy, perhaps not as profitable as owning your own panels, but a lot less trouble with no complications on your home. Taxachusetts has made the function of this prog... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Building the Future of Clean Energy
Community Solar with Nexamp: The Easiest Way to Tap into Clean Energy
Geschreven door het bedrijf
- Save on your electricity costs without installing rooftop panels
- We’re bringing clean energy to homeowners and communities everywhere, and helping them save on electricity costs* without installing rooftop solar panels. *Savings vary from state to state
No long term contracts, cancellation fees, or credit checks
Nexamp does not lock you into a long term contract or require any credit checks.
We believe in doing right by people and, well, the world. We’ll never lock you into an annual contract, never charge you any upfront fees, and never charge you to walk away—if you don’t like the service, you can cancel without penalty at any time.
Contactgegevens
101 Summer St. Floor 2, 02110, Boston, Verenigde Staten
- (617) 431-1440
- nexamp.com
4,4
Uitstekend
736 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
My light bill is higher than ever
I have seen nothing that the company has done for me within my light bill is higher than ever
26 juli 2025
Antwoord van Nexamp
Hello Jewell,
Thank you for reaching out and sharing your experience.
At this time, we are still working to place your account on an active solar farm in your area. Due to high demand and limited capacity, it’s common for new customers to experience a wait before space becomes available.
Please know that our team is committed to getting you connected as soon as possible. Once your subscription goes live, our solar credits will reduce what you owe to your utility, allowing you to see savings throughout the year. We understand that electricity usage often increases during the summer months, and we’re eager to help offset those costs once you're active on a Nexamp solar farm.
We truly appreciate your patience and look forward to helping you realize the benefits of community solar soon. In the meantime, our team will continue to support you and will be in touch directly with updates and next steps.
Good Service
so far, so good., but it is still too early to rate my experience. So far it as been doing very well.
9 juli 2025
Antwoord van Nexamp
Hello Eileen, thank you for the positive review! We're glad to hear you've been happy with your experience so far. We'll continue to support you to ensure you get the most out of the program moving forward. Thank you for being part of the Nexamp community!
Antwoord van Nexamp
Hi Glen, thank you for your positive review! It’s wonderful to know you are noticing significant savings through our program! Our team will continue to support you to ensure you get the most out of our program moving forward. Thank you for being a Nexamp subscriber!
Antwoord van Nexamp
Hi Kathy, thank you for your 5-star review! Our team is dedicated to providing clear, timely, and transparent information throughout every stage of the subscription process, and we’re glad to hear it’s been helpful for you. We appreciate your support and thank you for being a Nexamp subscriber!
I have hope all will join.
I have found this experience to be both exciting and productive. I hope and pray it gets bigger. It is a good thing.
26 juli 2025
Antwoord van Nexamp
Hi Joseph, thank you for your review. We’re glad to hear you’re excited about the program and appreciate your recommendation to others. Thank you for being part of the clean energy revolution!
PERCENTAGES ON START UP.
Because I have been using the services of Nexamp before and I just stopped for a short period of time to ask a question about percentage when starting up at 15% are 20% because I am a disabled Army Veteran and was told I was only can receive 15%. Which will be okay after a few months of receiving service from Nexamp.
17 juli 2025
Antwoord van Nexamp
Hello, thank you for your review and for being a long-time Nexamp subscriber. We truly appreciate your continued support and are glad to hear you've had a positive experience. Our team is committed to helping you maximize your savings, and we’re grateful for the opportunity to continue supporting you. Thanks again for taking the time to share your feedback!
Nothing to add.
24 juli 2025
Antwoord van Nexamp
Hi Peter, thank you for the positive review. We appreciate your time as a Nexamp subscriber!
Antwoord van Nexamp
Hi Michael, thank you for the positive review! We’re so glad to know you’ve noticed discounts on your electricity costs through our program. We appreciate your support and for being a Nexamp subscriber.
The representative explained the…
The representative explained the importance of your program which made me decide to sign up!
14 juli 2025
Antwoord van Nexamp
Hello Lori, thank you for sharing your positive review! We're glad our team was able to assist with your enrollment and are excited to have you on board. We look forward to delivering the benefits of community solar to you as soon as possible, and we truly appreciate your patience in the meantime.
Antwoord van Nexamp
Hello Andrew, thank you for your 5-star review! We're glad to hear that you've experienced accurate billing and strong customer support. Nexamp takes great pride in delivering a smooth and transparent experience, and we’re grateful to have you as part of our community. Thanks again for supporting local clean energy!
So far I have had fast customer service…
So far I have had fast customer service as far as being placed on a solar farm & my electric company being notified. I have not received a bill yet so this review reflect billing.
17 juli 2025
Antwoord van Nexamp
Hello Jane, thank you for sharing your positive feedback. We’re thrilled to hear that our team was responsive and helped get your enrollment moving quickly. While billing hasn’t started yet, we’re actively working with your utility to ensure everything is finalized smoothly. We appreciate your patience and look forward to helping you start seeing savings soon!
Easy sign up and great follow up…
Easy sign up and great follow up communications as the process unfolds.
17 juli 2025
Antwoord van Nexamp
Hi Jeff, thank you for the positive review. We’re glad to hear the sign-up process was smooth and that our communications have been helpful along the way. Our team is committed to delivering an exceptional customer experience and keeping our subscribers informed every step of the way. We look forward to getting your savings started soon and appreciate your support in the meantime!
Switching RGE accounts was pretty easy…
Switching RGE accounts was pretty easy and thank you for your service
9 juli 2025
Antwoord van Nexamp
Hi Howard, thank you for your review and for being a Nexamp subscriber! We’re happy to hear the switch was straightforward and that we were able to support your transition. Our team is here to make community solar simple and accessible, and we’re grateful to have you on board.
Waiting to see what my National Grid…
Waiting to see what my National Grid bill is
after joint Nexamp
5 juli 2025
Antwoord van Nexamp
Hi Susan, thank you for your review and for recently joining Nexamp. Our team is working to deliver your solar savings as soon as possible. Once it begins, you can expect to see reductions on your monthly utility bills. We appreciate your patience and look forward to helping you save soon!
Antwoord van Nexamp
Hi Michael, thank you for sharing your review! We’re glad to hear you’ve had a positive experience so far. Our team is here to continue supporting you every step of the way. Thank you for being a Nexamp subscriber!
Carbon free, at last, carbon free.
Once learning of Nexamp it was easy to sign up and immediately realize savings on my electricity costs, but better yet, the knowledge that I am using solar and not fossil fuel generated power has allowed me to claim participation in reducing the carbon footprint of my presence on this planet.
11 juli 2025
Antwoord van Nexamp
Hi William, thank you for your thoughtful review. We’re thrilled to hear that enrollment was easy and that you’re already seeing savings on your electricity costs. It’s also wonderful to know how meaningful it is for you to be part of the shift toward clean, renewable energy. We truly appreciate your support and thank you for being a Nexamp subscriber!
Antwoord van Nexamp
Hello Frank,
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand that rising electric costs can be concerning.
We want to clarify that you are not yet subscribed to an active solar farm with Nexamp. This is the first step for all new customers before receiving solar credits. Because each project has limited capacity and must be located within your utility's service area, there can sometimes be a wait before a spot becomes available. Please rest assured that we are actively working to match you with a project in your area as soon as space opens. Once your subscription is active, our program is designed to help reduce your annual electricity costs by applying solar credits directly to your utility bill.
We appreciate your patience and are committed to keeping you informed throughout the process. If you have any questions in the meantime, please reach out to our support team at support@nexamp.com or call 855-727-4636. Our team is available Monday through Friday, from 8:30 AM to 6:00 PM EST.
This is our 3rd year with Nexamp and…
This is our 3rd year with Nexamp and would highly recommend membership.
Our local utility,ComEd had some hiccups when implementing a new billing system.
Nexamp has been most diligent in communicating and correcting all the problems with ComEd.
Very satisfied with the annual savings!
7 juli 2025
Review zonder uitnodiging
Antwoord van Nexamp
Hi Bill, thank you for your thoughtful review! We’re glad our communication helped during the ComEd transition, and it’s great to hear you’re seeing consistent savings. We truly appreciate your support and recommendation. Thanks for being a valued Nexamp subscriber!
Antwoord van Nexamp
Hi Michael, thank you for your review. Our team is working hard to complete your solar farm and start applying credits as soon as possible. We appreciate your patience and will continue to keep you updated. Thanks for joining the clean energy movement!
Steer clear of Nexamp!
It's a scam. You get a small electricity discount. They claim 15%. But you can never break free of them. We cancelled in February but they continue to charge and insist we received some benefit from them, even though we've been producing our own power since March. My next steps are the Attorney General and the Public Utility Commission.
#nexamp
29 juni 2025
Review zonder uitnodiging
Antwoord van Nexamp
Hello Anna,
Thank you for your feedback. We're sorry to hear that your experience hasn’t met expectations, and we appreciate you taking the time to share your concerns. We hope the information below helps clarify your account and our program.
When you joined Nexamp, we reviewed your historical electricity usage to assign a share of one of our solar farms, sized to offset about 90% of your annual needs. Your share produces clean energy monthly, and your utility applies the corresponding solar energy credits to your electric bill. Nexamp then invoices you for those credits separately at a 15% discount, which is how you receive savings.
In Maine, community solar credits are based on solar production, not your specific usage. This means during summer months you may generate more credits than needed, and those excess credits are stored in a credit bank for future use. Our program is best suited for customers who don’t already generate their own electricity, and we always encourage customers to let us know about major usage changes so we can adjust or guide accordingly.
Please note that we processed your request in February, but per the Early Termination section of your agreement, cancellation through the utility can take up to 90 days. This means you may continue to receive solar credits — and corresponding invoices — through May. Additionally, Nexamp bills in arrears, after receiving confirmation from CMP that credits were applied. As a result, some invoices may arrive after your cancellation request, but they reflect credits already used to reduce your bill.
That said, we are committed to resolving your concerns and will be reaching out to review your account in detail. If you'd prefer, you’re also welcome to contact our Customer Experience team at 855-727-4636 or support@nexamp.com (Monday–Friday, 8:30 AM–6:00 PM EST). Thank you for the opportunity to clarify.
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