Natural History Museum Reviews 

It was a nice visit. Good 2 hours spend. As others mentioned it was a bit crowded, but not sure if anything can be done about that.

Went with our 2 grandson 7yrs and nearly 3yrs. There was far to many people and was very hot inside. Found it wasn't as relaxing when I went years ago when you had to pay. They love seeing the animals and dinosaurs. We ended going to the Lego area which they loved and was much calmer. We would of stayed longer.

Was really looking forward to my visit as I hadn't been since being a teenager so many years ago. What a shame that its overcrowded to the point of not being able to tell if its good or not. I had prebooked so no queing but as far as I could tell they were just letting evrrybody in or it certainly felt like it to the point I was concerned for safety. Do yourself a favour and do practically anything else in London.

It could have been a good visit as lots of interesting exhibitions to see but difficult to look at anything properly and in your own time etc, mainly due to how over crowded it was. Especially difficult when with young children. There needs to be something done to control the huge numbers attending, through school trips and bookings. We noticed no checks were being made on the pre-booked attendance time slots, so that could be a factor also. Another concern is safety - if we had to evacuate quickly due to the huge numbers and visitors of all nationalities.

Yesterday we visited the Titanosaurus exhibition and it is highly recommended. The skeleton fills the room and the tail curls out of sight. It is exhibited until January and I am sure if you love dinosaurs you won’t be disappointed.

I love the Museum.
Yesterday I went for the first time as a mum. I am extremelly shocked by how rude most of the stuff(not only one person) is with kids. My daughter is only 2. I went with a friend who is here on holidays and her little boy is 4. She is as shocked as me and very disappointed by how unnecessarily rude the stuff is with kids. You left a bad impression of the place.
You should work hard on that.
If they don’t like kids then they should look for a new job.

Due ore di fila per vedere finti scheletri ricreato di animali ? ROBA DA MATTI!!
Museo adatto solo a famiglie con bambini piccoli!!

Very interesting, my 3rd visit but my grandchildren’s first and even at 10 and 14 years old, they were both in awe. Staff friendly again too

I agree with reviewers who have expressed their disappointment with rude and abrupt staff at the NHM. The woman working in the cafe nearest to the main entrance was very rude and abrupt She made our time there uncomfortable by banging chairs and tables constantly Surely they can seep the floors without making a racket or after customers have left for the day. The food and the coffee was as cold as the staff
A pity that our family day was ruined by poor service at the NHM. I recommend avoiding a visit if you want a happy day.

We went to the Natural History Museum in Tring, Hertfordshire, and it is amazing. So many unusual animals to see (including some extinct!). This museum is well worth the journey to Tring for adults and older kids. Very young children might find the animals a little scary, and it's not an ideal destination for anyone who is a little squeamish about taxidermy, but other than that it's a fantastic and educational museum. Highly recommended.

I can't believe I've never visited it. Plus, it's FREE.

I went on a Monday at 2pm, it wasn’t too crowded. I didn’t book online and I didn’t wait

It is perfect for children, but also for adults!
I loved it and will definitely go back next time I'm in London, also because this time I was in a hurry. I entered from the side entrance, so as soon as I entered I found this huge escalator that was really fascinating.

What amazed me was the "Kobe Supermarket" where the disastrous Kobe earthquake that my family experienced was simulated. (January 17, 1995)

Far too many people admitted on the last day of half term, spent almost the entire visit shoulder-to-shoulder with other visitors. I dread to think what would have happened in an emergency situation!
My children couldn't possibly enjoy any exhibits as they were all swarmed with people and unreachable.

What was the point in booking a time slot if so, so many people were also allowed to do so? Something went seriously wrong this week and the temperature inside was just unbearable.

Upon leaving, there were still HUGE queues, at two separate entrances, with a constant flow of new arrivals.

Overall an extremely unpleasant experience and upon reflection, potentially very dangerous.

Such a a fantastic experience. The kids loved it and I was really impressed too.

Captivating experience and building, one of my favourites in London.

It’s just an amazing experience, I have been visiting since the 80s and it never fails to impress.We rented Boris bikes from Queensway and then after a lovely ride through Hyde Park, arrived at the NHM and straight away began to enjoy the visit even more and as my grandson entered the grand doors of the museum his face showed it’s a completely different world.
Even the cafe was offering a decent respite we can only give it 5 stars,

Really enjoyed a day out here. Not too busy and best of all free!!

Fantastic and free event for the kids who really enjoyed it.

Of course the museum and the collection is an amazing experience to visit and see. But avoid staying till closing time...

We have noticed on a few occasions when entering the museum that some staff are abrupt and a bit rude. We never paid much notice to it till now. On this occasion we stayed till closing time. As soon as the 'museum is now closed' anouncement was made on the PA system we immediately started making our way out of the room. Despite seeing us make our way out, a staff member in the room rudely asked us to leave at once in an angry voice. We ignored this. As we were exiting the museum we took our little child to the toilet since we have a long journey back (this usually takes just a few minutes). However once in the cubicle a staff member came around and started banging on each door in turn shouting that the museum is closing.. our child started crying and then was too scared to use the toilet. This was the last straw prompting me to leave my first ever trustpilot review. Sigh.

A stark contrast to the science museum where we have on the whole encountered friendly and enthusiastic staff who often go the extra mile to help us.

I got here as much as possible!
I love this museum, one of my favourites. Even though I've seen most of it countless times, I still really enjoy going. I managed to go in-between lockdowns and can't wait for this one to be over so I can go again.

From my experience December 2017:

First I think I need to start off by saying, you really cannot just spend one afternoon here if you want to take in the sheer amount of exhibits available. It is absolutely amazing.

The museum has free entry but some limited time exhibits do have a cost and require tickets to be purchased. But as said previously there is so much to see you can miss these out of you want and still have an amazing time. There are interactive displays such as in the section about volcanoes and earthquakes- you stand in a section that recreates an earthquake that happened in Asia.

You could easily go every weekend for months and focus on one exhibit at a time and still spend hours here. It’s a great place for kids and the gift shops are pretty cool, expensive but good in there merchandise.

There is a cafe as well that offers a good selection. I can personally recommend the gingerbread cookie.

I would definitely take my children in future. Definitely worth the visit.