NiaWigs Reviews 

your products are fake hair and chemical, you lied to TD Bank about my refund and I will continue to report this company to the Attorney General as a fraud. Your company send responses with great delays and when I said I was out of the country, I have an e-mail that states send the product back when I return I have the disgusting piece of fake human hair unworn ready to ship back

Great customer service and love the hair!

I have bought many wigs from different suppliers but I can honestly say Nia Wigs is my favorite supplier.The wigs are well made and last much longer looking good than most supplier

This has been the worst purchase I have ever encountered. I am new to purchasing new wigs and I wanted to try this company out. When I received the wig, it was wrapped wonderfully however, when I opened it up, it had the worst smell that I have ever experienced. I contacted customer service and they told me the smell was due to hair oil and to wash the wig and the smell will go away. I have washed the wig three times and that horrible smell is still there and lingers. I had to just throw the whole unit away. Customer service did refund me $30. However, the rest of my money has gone down the drain will never purchase again.

Very nice experience your braided lace wig is very nice and very light and Baron well to have a second order again

I did NOT receive the wig that I ordered. Also, had to trash the wig after 2 months because it was all matted together and unable to wear.

I had to re-purchase curly headband wig, which as always works perfectly for the gym and other ventures.

This wig is beautifully made. I love you so much.

Great price excellent hair

First off all, my wig order came on time. They kept me updated every step of the way. The wig itself is amazing. The cut was perfect, just as I ordered and wanted. The whole experience was as they started fin beginning to the end. I will shop with them again. I'll refer them to anyone and everyone.

My wig is awesome, great quality, texture, feel. Great service!!!! Will definitely be purchasing more!!!

Nia Wigs I-Tip Hair Extensions – Honest Review

I recently purchased I-Tip hair extensions from **Nia Wigs**, and my experience was highly disappointing.

The ordering and shipping process went smoothly, but the product I received was not what I ordered. I specifically purchased the *water wave* curl pattern. However, the extensions I received were *kinky curly*, which is drastically different. My natural hair is curly, but it has a loose, water-wave texture with larger ringlets—not tight or kinky curls.

When I reached out to customer service to request a return or exchange, I was told that I could not send the hair back because I had seen the product photo on their website before ordering. This response was both unhelpful and illogical, as the product I received did not match the advertised curl pattern.

Despite this, I decided to have the extensions installed to see if I could make them work. I purchased several lengths (24”, 22”, 18”, and 16”), but after the first wash, I knew something was wrong. The hair puffed up immediately, which is not characteristic of genuine human hair. After the second wash, it became extremely tangled and difficult to manage. Combing through it took nearly an hour before washing and another thirty minutes afterward.

By the third wash, the extensions had completely matted and formed dreadlock-like tangles. I applied my usual hair products (gel and mousse), but by the end of the day, the hair was unmanageable. Even deep conditioning did not help. I ultimately had to cut the extensions out because they could not be salvaged.

I have worn extensions for over ten years and am very familiar with proper care and product quality. Based on this experience, I can confidently say that these extensions are **not real human hair**, despite what the company claims.

While Nia Wigs may produce decent wigs, they clearly lack the expertise to manufacture quality I-Tip extensions. The product did not match the description, and the company’s refusal to accept a reasonable return request was deeply disappointing.

**In summary:**
I would not recommend purchasing I-Tip extensions from Nia Wigs. The hair quality is poor, it does not resemble human hair, and the customer service experience was unsatisfactory. Consumers should exercise caution before buying from this company.

I am extremely disappointed with my recent experience with Niawigs. The way my return was handled shows a complete disregard for fairness and customer satisfaction.

Despite the wig being labeled as the correct size, it did not fit properly. I communicated this issue clearly — sizing with wigs is not just about measurements; comfort and fit are subjective but essential. Unfortunately, this core issue was ignored in the response I received.

To make matters worse, I followed all return procedures in good faith and paid out-of-pocket costs to send the item back. Yet, I was only refunded €91 — leaving me with a financial loss exceeding €70 after factoring in return shipping and taxes. Niawigs claimed the wig was resold and the item was “correct,” but that doesn’t address my actual experience as the customer.

I’ve asked for:

A detailed breakdown of how the €91 refund was calculated

The remaining balance of €40.91 to be refunded

Reimbursement for return shipping and taxes I paid

These are not unreasonable requests. They reflect a basic standard of customer service that any reputable company should uphold. At this point, I cannot recommend Niawigs to others and will not be purchasing from them again.

The wig quality was amazing !!!! Great price and shipping was fast

Very quality product ,and fast service

Received quickly. The color was perfect! Curls were pretty as well.

I truly, truly love this Afro, Kinky wig that is literally identical to my natural hair. My natural hair is not as full and thick as I like. This wig gives me the vibe/style I wish I had naturally. Please make this same wig with bangs and a side part. That would be so lovely.

This wig is very flattering. Love the curl and how secure the band is. The wig is complimented with really nice gifts. I do recommend.

Love my wigs, the texture and the quality is great