Very friendly and helpful advisor on the. Easy to register first time for urine bags. Patient while I looked up some of the information needed. Quick first time delivery of a month's supply. Very happ... Toon meer
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Lees wat reviewers zeggen
Always happy to help and remedy any issues ( usually from gps) in order to ensure you have what you need. Always professional in their dealings but with a caring touch. You are always kept up to date... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service. Everyone is so caring and helpful. I was later with placing my order this month and needed my supplies within a week due to going on holiday. I received my order 3 da... Toon meer
Bedrijf heeft geantwoord
Have been ordering from Nightingale for a number of years and I have never had a problem with my order ,the team are first class and go the extra mile to ensure my order is delivered quickly ,anothe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contactgegevens
Verenigde Staten
- nightingaledelivery.co.uk
4,9
Uitstekend
3K reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Never have any problems with this…
Never have any problems with this company. Staff always kind and understanding.
21 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Jacqueline, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Have been ordering from Nightingale for…
Have been ordering from Nightingale for a number of years and I have never had a problem with my order ,the team are first class and go the extra mile to ensure my order is delivered quickly ,another plus is the backup service that keeps an eye on my requirements and sends me a email to check if I am running low on my every day items .
Friendly, reliable ,great service
Alan Bennett
25 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Alan, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Very good dependable service it’s good…
Very good dependable service it’s good to have the email reminder and staff are polite and helpful.
25 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Richard, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
This item was delivered on time...Sadly…
This item was delivered on time...Sadly wrong item.....Have re-ordered.....Instructed to pass on to my District Nurse.....Correct item delivered on 25th Sept....THANKS.
24 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Malcolm, Thank you for your kind review. We are very happy to hear you you received the correct item after the mix up. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Thank you for your great service again…
Thank you for your great service again come on time and did not have to wait to long for it to come
25 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Alan, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Brilliant service and delivery is very…
Brilliant service and delivery is very good, also emails keep you updated when to expect delivery.
23 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Alison, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Very good service
Very good service. Very empathetic personnel deal with telephone orders and organise prescriptions. Courier also very good and iis tracking is very reliable.
21 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Roy, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
An excellent company to deal with
An excellent company to deal with. Friendly people and very helpful. I would recommend them to anybody thank you Nightingale.
23 juni 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Dennis, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Staff are always very helpful and…
Staff are always very helpful and knowledgeable
21 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Michael, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Telephone conversation
Telephone conversation: the lady was very clear about what was required and understanding of my recent bereavement.
22 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Data corruption of authoriser
Two orders processed correctly. Then third order refused due to data error/corruption.
Sent prescription authorisation to incorrect , out of area organisation, not to the GP that they had previously sent to. Refused to accept the data error, refused to send order to correct GP, then refused to accept that they have breached GDPR by passing personal data to a third party.
31 augustus 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Mr Roach, I am sorry to hear of the experience you have had. If you could please email duty.manager@nightingaledelivery.co.uk with your details and we can look into this for you. Kind Regards, Kelly.
The Servies I received from ordering my…
The Servies I received from ordering my prescription to delivery has been absolutely brilliant I can’t thank you enough for a fantastic service.. received in very good condition and b4 we thought it would be..
19 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Adrian, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
The staff are consistently polite and…
The staff are consistently polite and helpful on the ‘phone and orders are promptly and efficiently dealt with.
16 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Deidre, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Great service
I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is and arrives quickly. The delivery is quick and the person who delivers it are always polite and respectful
18 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Paul, Thank you for your lovely review. We’re glad to hear you were pleased with the service from Nightingale Home Delivery Service. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing us.
Kind regards, Kelly.
Have made very good Start
Nightingale were very helpful - and dealt effectively with a new comer's date and delivery problems
18 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello John, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Really good service
Really good service. Contents packed carefully and delivered on time.
19 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Mrs Trueman, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Very helpful when phoned as I was…
Very helpful when phoned as I was running short very quick delivery great service all round
15 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Graham, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Staff on the phone are friendly
Staff on the phone are friendly, helpful and efficient. Everything they say they will do, they do and keep me informed. Delivery is always prompt and within the timeframe given to me. Thank you.
16 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Mike, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Nightingales are always a delight to…
Nightingales are always a delight to ring. The staff are helpful and patient and give good advice. Products are rapidly delivered.
11 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello William, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Prompt & courteous delivery.
15 september 2026
Review zonder uitnodiging
Antwoord van nightingaledelivery.co.uk
Hello Christine, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
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