I ordered an item through a gift registry but the delivery registry got sent to me, rather than the recipient requested. I realised as soon as I placed the order, and emailed the company but never hea... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradab... Toon meer
I received the glass decanter with wooden ball top as part of a giveaway prize and I can say I definitely didn’t disappoint!! It can exceptionally well packaged and in perfect condition. It really is... Toon meer
AVOID!! Really poor customer experience. I selected the correct option on the website but the wrong item (medium instead of large grey cement planter ) goes through as a sale in the website. It's... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Norfolk Bay Company is an online store based in Norfolk England. Offering an extensive range of Timeless, Handcrafted Home Interiors, Decor and Furniture.
Contactgegevens
Verenigd Koninkrijk
- 01760622183
- enquiry@norfolkbaycompany.com
- norfolkbaycompany.com
3,6
Gemiddeld
169 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful product and fast free delivery
22 juni 2021
We had an issue with a delivery and…
We had an issue with a delivery and this has now been dealt with. Fantastic after sales and will definitely return now.
14 juni 2021
Review zonder uitnodiging
Great product and great customer service
8 juni 2021
Superb.
Just ordered the large French crock vase. One word- STUNNING! Absolutely unreal and huge! Super high quality. Speedy delivery, nicely packaged and secure. Love that the packing peanuts are biodegradable too! Would definitely use again & recommend.
28 mei 2021
Excellent
Excellent, service. Unbelievably fast delivery and beautiful console table, very happy!
12 mei 2021
Disappointed that the courier has said…
Disappointed that the courier has said the item has been delivered to our porch when I have not received the items
17 april 2021
Antwoord van Norfolk Bay Company LTD
Hi Nisanthi,
Thank you for your review.
I’m disappointed you’ve left a one star review and not allowing us to look into this for you.
Unfortunately once orders leave the store we have no control over this parcel it’s then DHLs responsibility to look after parcels and deliver them safely from then on.
As agreed we will look into this further Monday when they re open
Lea
Excellent
Excellent customer service, very informative about delivery. Excellent quality and value, no faults.
15 april 2021
Perfect products
Incredible service and products from Lea! The packaging is so pretty, it all comes wrapped with beautiful branded tissue paper! All my items were perfect and I’ll definitely be shopping with them again!
25 maart 2021
Quality product and first class service!
20 maart 2021
Really lovely products sent in super…
Really lovely products sent in super fast time!!
Very good company.
19 maart 2021
Superb speedy service!
Superb speedy service! Definitely recommend you to my family & friends. Both times I’ve ordered have received my items the following day & the most high quality & lovely homeward products ⭐️
16 maart 2021
Great service and my glass vase arrived…
Great service and my glass vase arrived in perfect condition
14 maart 2021
I’ve bought a few things from this…
I’ve bought a few things from this company and always been really happy with both the products and the customer service and I will definitely be buying from them again. The products are great quality and always as described. Very happy customer!
8 maart 2021
My item is absolutely stunning
My item is absolutely stunning! Very high quality. I got it in the sale so probably wouldn’t purchase otherwise as it was very expensive but for the sale price - I’m thrilled with the quality!
4 maart 2021
Lea was very helpful and I’m delighted…
Lea was very helpful and I’m delighted with my lamp !
3 maart 2021
No comms whatsoever
No update on my order or expected delivery date over 3 weeks after ordering.
25 februari 2021
Antwoord van Norfolk Bay Company LTD
Hi David,
Thank you for your review.
At time of purchase this item was stated as a pre order for end of February.
Once the item arrives in store at that point we contact customer to let them know their pre order has arrived and we’re now getting ready to ship.
We make Pre orders a priority, they’re sent out the very same day with next day delivery.
Once the item arrives in store you will be notified.
You will also receive relevant tracking information
Lea
A beautiful brand with excellent customer service!!
Buying from Norfolk bay company was real pleasure! The team were very helpful and even helped me choose the right products for my home. Highly recommend them, they are a beautiful brand
29 januari 2021
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.