Northern Garms Reviews 

626
•
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality clothes love the way they fit comfortable warm well worth the money have 5 sherpas now 5☆ Customer Services highly recommended

Beoordeeld met 5 van de 5 sterren

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... Toon meer

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4,0

Goed

TrustScore 4 uit 5

626 reviews

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4,0

Alle reviews

(626)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quality and style

Very impressed with northern Garms clothing. Sizes are bang on and the style of clothing is exactly on point to what I was looking for.
Bought a few tracksuits from here and all 3 are exactly as pictured, I waited to do this review to see how they were after a few washes and all of them kept there colour and shape well.
I use to go Nike and adidas but northern Garms in my opinion have a better style of tracksuit and overall I think the quality is much better. Also just to add the postage is always early and packed well

14 mei 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Tom,

Thank you for your feedback! Its great to see we ticked all of the right boxes and you had a good experience with us.

Thank you for your custom and we hope to see you again soon!

Thanks,
Hannah

Beoordeeld met 5 van de 5 sterren

Order 3 hoodies excellent quality very…

Order 3 hoodies excellent quality very weighty witch I love, and very warm

9 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Danny,

Great to see you're happy with your hoodies.

Thank you for your review and your custom; we hope to see you again soon!
Hannah

Beoordeeld met 5 van de 5 sterren

Fit is tip top keep it coming

Fit is tip top keep it coming

24 april 2024
Logo Northern Garms

Antwoord van Northern Garms

Hi Lucian,

Thank you for your review! Its great to see customers happy with their orders!

Thank you for your custom and we hope to see you again soon.

Hannah

Beoordeeld met 5 van de 5 sterren

Great wear

Great wear, will be buying more. Great comfort and fast delivery. Great company

11 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Toby,

Great to see we ticked all the right boxes!

Thank you for your review and your custom!

Hannah

Beoordeeld met 5 van de 5 sterren

Top products, crackin’ service!

Top quality products. Fab customer service. Great to support small, independent businesses who do their best to provide an excellent service. I’ve bought about 5 items from them now and never had cause to complain!

17 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Laura,

Thank you for your great review.

Its great to see you happy with your orders and the service you received from us.

We hope to see you again soon!
Hannah

Beoordeeld met 5 van de 5 sterren

Amazing Customer Service

You never really know what a company's like to deal with until something goes wrong. Unfortunately my order got lost, you know, stuff happens, no biggie.

What is important is how it was rectified, which in the case of Northern Garms involves an immediate response via email, and next day delivery for a replacement order.

In less than 24hrs of letting them know there was an issue I had a knock at my door containing the replacement order. First class.

Oh... and the Sherpa hoodies? Still the best I've found on the internet.

17 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Good Morning, Dims,

Thank you for your feedback.

Unfortunately, ye, stuff like parcels going missing can happen, but we are pleased you're more than happy with how the issue was solved for you.

Thank you for your custom and we hope to see you again soon!
Hannah

Beoordeeld met 1 van de 5 sterren

Returned hoodie for exchange on the…

Returned hoodie for exchange on the next size up in February. Still no sign of the exchange item and after several emails they have all been ignored & not once replied. No refund at the least either. Very disappointed. A scam for sure if I must say. Wouldn't advise purchasing from this company.

In reply to your response of this review, my partner purchased as a birthday gift. I am leaving this review on my behalf from my partner. You now know my name so let's see if you return the email complaint with my name included.

13 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Tom

We cannot find any emails from you with your return etc

We have also checked your name in our records and we are unable to find your order number

Please email Customer Services and include your order number

info@northerngarms.co.uk

UPDATE

We still have no details of the return. Can you please advise an order number and we will pass this onto customer services

Beoordeeld met 5 van de 5 sterren

Ordered two pairs of trousers/cargos…

Ordered two pairs of trousers/cargos and the quality is unreal perfect fit and comfortable to wear
Wish I'd ordered more

12 april 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Dean,

We have plenty of cargo trousers dropping for the Spring/Summer.

Thank you for your review and your custom; we hope to see you again soon!
Hannah

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company, used a few times now. Quality is great, fits perfect and the service is top class.

31 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Karl,

Thank you for your review.

Its great to see you're happy with your orders with us.

Thank you for your custom and we hope to see you again soon.

Hannah

Beoordeeld met 5 van de 5 sterren

Great quality and great value

Great quality and great value. Picked up 3 pieces so far, customer service was very quick at processing a return for sizing.

The sales are pretty good too.

Just a note on sizing they can be quite fitted especially the neck area, I personally would recommend a size up if you fall between 2 sizes. I do have a larger head but the hood is on the small side.

29 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Good Morning,

Thank you for your review.

Its great to see you're happy with your orders from us.

Thank you for your custom and we hope to see you again soon.

Thanks,
Hannah

Beoordeeld met 5 van de 5 sterren

Awesome products .

Awesome products .. i bought two new hoodies.. used them well during my holidays.. so comfrotable

30 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Raymund,

Thank you for your review and your custom. Its great to see you got good use out of your hoodies.

Enjoy!
Hannah

Beoordeeld met 5 van de 5 sterren

Bad A$$ Sherpas- Fit, Feel, and Warm

Bought a Sherpa. Own 2 of them now...Black and Ice. Love them! It's a touch fitted, which I like. The material is super soft and has a little stretch to it- so it's crazy comfy! Warm, too! Cold winter Arizona nights and this thing keeps me warm! I'm 5'9" athletic 170lb build, Medium fits perfectly!

26 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Dane,

Thank you for your review and your custom. Its great to see your sherpas are keeping you snug on those chilly Arizona nights.

Enjoy!
Hannah

Beoordeeld met 5 van de 5 sterren

Northern Grams are my Crew

Northern Grams are my Crew, watch this space!

26 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Che,

Thank you for your review. Great to see the experience you had with us was a positive one.

We hope to see you again soon,
Hannah

Beoordeeld met 5 van de 5 sterren

Great quality & git

Absollutely delighted with my purchase of cargo joggers. The fit & style is just what I was looking for & tge quality is exceptional!!

1 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Neil,

Thank you for your great review! Great to see you happy with your new joggers and we had ticked all the boxes!

Enjoy!
Hannah

Beoordeeld met 5 van de 5 sterren

Hey man just got my Sherpa

Hey man just got my Sherpa, it’s warm and I’m looking pretty trendy too. Might get a cargo soon . The ladies will love me more !!

8 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Raffaele,

Great to see you happy in your new sherpa.

Thank you for your custom and we hope to see you soon.

Thanks,
Hannah

Beoordeeld met 5 van de 5 sterren

Really great hoodie

Really great hoodie, warm enough to wear even in the snow, very comfortable and I will be buying again

6 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Ryan,

Great to see your new sherpa is keeping you comfy in the snow!

Thank you for your custom and we hope to see you again soon!

Thanks,
Hannah

Beoordeeld met 3 van de 5 sterren

Overall good and worth a try...

Good: the joggers are fairly good quality material, thickness and comfortable. I'm size medium normally, I bought medium and large joggers, the medium are a snug fit on the lower legs and quite a pull to get them over my feet, they are slightly baggier on the thigh and a slight drop crotch area (all excellent for me). The large fit OK too, as I say, I have skinny legs but 35" waist so large normally is too baggy but it's OK still. Dispatch and delivery was good too.

Bad: the pockets are on the smaller side, a regular smart phone sticks out slightly and annoyingly falls out when sitting down. Sadly, lose a star or 2 for this reason. There's other brands doing similar design/style with large pockets.

Other: I also ordered a lucky bag for £12 and I received a t-shirt. Kinda paid for what it's worth really.. So a little disappointed on that front.

5 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Good Morning,

Sorry you were not entirely satisfied with your lucky dip; but that is the chance you take with lucky dips; they are end of season collections. In season, this t-shirt would be £25.

We're sorry you are not satisfied with the depth of the pockets and this suggestion will certainly be passed on.

We're please you were satisfied with the service you received from us.

Thank you for your custom,
Hannah

Beoordeeld met 5 van de 5 sterren

northen garms

love the clothing on this site and the customer service is fantastic wont have any trouble with northen garms brilliant site.

4 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Good Morning,

Thank you for your review.

We're so pleased the experience you had with us was a positive one.

Thank you for your custom and we hope to see you again soon,
Hannah

Beoordeeld met 5 van de 5 sterren

I liked Sharpe hoodie so much I ordered…

I liked Sharpe hoodie so much I ordered another one straight away

1 maart 2024
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Imelda,

Great to see you happy with your sherpas! Thank you for your review and your custom; we hope to see you again soon!

Hannah

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