Northern Garms Reviews 

626
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality clothes love the way they fit comfortable warm well worth the money have 5 sherpas now 5☆ Customer Services highly recommended

Beoordeeld met 5 van de 5 sterren

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... Toon meer

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4,0

Goed

TrustScore 4 uit 5

626 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,0

Alle reviews

(626)

31 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Fusk .. Dette firma skal man holde sig langt…

Fusker firma .. Dette firma skal man holde sig langt fra .. Det er ren snyd og fusk .. Hvis er der gode anmeldelser er det fra dem selv som de skriver !! .. Man skal betale told af varen . Der er bare lige den hage ved det at den mail man få fra told er falsk og den er også falsk den sms man får fra PostNord . Så de prøver lige at få dig til at betal lidt mere . Hvis man er så er heldig at få vare ..Så er det total Dårligt kvalitet . Så alt i alt ren fusk og snyd .. Hold jer væk hvis i ikke vil blive snyd .. Kan ikke give nul stjerner.. Fusker Firma . Og sjovt nok kender PostNord eller told ikke noget til de sms eller mail .

14 mei 2026
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Good Afternoon

Thank you so much for your feedback

Our customer services team have been attempting to help you with your issue.

I have checked and your customs fees are due to your local government via post nord. Once paid the parcel will be released for delivery.

No customs fees are payable to us this is why we do not charge this fee as each country is different.

If these fees are not paid and the item is returned to us and we will proceed with a refund.

Beoordeeld met 5 van de 5 sterren

I have ordered 5 pair of the joggers…

I have ordered 5 pair of the joggers including the cargo trousers and I couldn't be happier with the fit and style. I had a small problem with 2 pair of trousers which the company took care of for me! They were responsive and fair with their approach to make my experience better. I would highly recommend Northern Garms!!

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Qualité médiocre

Qualité médiocre. Ça vient d'Angleterre donc s'il faut faire un retour de la Belgique c'est entre 20 et 60 euro... Ça dépend de la taille et du poids a vos frais bien sur et encore pour le retour vous ne serez pas remboursé c'est un échange ou du crédit sur leur site... a éviter.

29 april 2026
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you for taking the time to leave a review

Due to our price point we don’t offer free returns but it’s normally 10-15 euros to return. Please bear in mind these costs are not payable to us.

If you need any further assistance please let us know on

Info@northerngarms.co.uk

Beoordeeld met 4 van de 5 sterren

Northern Garms,

Northern Garms,
Really what can I say, the name Garms derives from Garment ie clothes & they have just gone & smashed it out the park! I first purchased from NG back in 2023 where I bought a few of their Sherpa hoodies & they are still all in decent condition till this day, & haven't lost shape or anything! If you know your size I can 💯 Guarantee that with it'll fit you 👌🏽as if they're tailored to fit! There style is absolutely spot on between Urban & Smart casual street wear & just getting better & better as the years go by. If you haven't tried them yet I suggest depending on your style & fashion to do so. Bloody hell NG I want paying for this review lol 😆 no but fr I am just very happy with style, product quality, design, high quality materials & consistentcy. Also they're spot on when it comes to the shipment and delivery of your order!
Hope this helped guy's but yeah overall very good & trustworthy company 💯
One more thing i feel is important, I am 43 this year & NG clothing is a style that you can wear no matter your age and still look & feel smart! You can be 15 to my age & older & still rock it! So Good on you NG about time the UK had a good urban street wear designer, an just keep smashing it 💪🏽

12 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service

I found the customer service very good particularly Gavin , who sorted out a replacement sherpa , which was a Christmas present , as the first one was lost by Evri . Overall the service was good and the sherpa look s nice.

10 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all costs!! Unprofessional

This is a formal complaint regarding the way my matter has been handled. I am dissatisfied with the communication and the lack of clarity provided throughout the process.

Several of my concerns have not been properly addressed, and responses have been repetitive rather than resolving the issues raised. It was also inferred on multiple occasions that I was being untruthful, which I find unacceptable.

10 januari 2026
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Nathan

Thank you for your feedback

I have reviewed your case and can see a refund has been passed for the lost item.

In regards to your other feedback I can see that all messages have been responded too.

In regards to your claim that we have stated you have been untruthful this is not the case and we have been trying to help you with your issue.

Beoordeeld met 5 van de 5 sterren

Very nice Sherpas

Girlfriend bought as a gift steel Sherpa. And it's now one of my favourite pieces. The fit the look it's all just top quality. I have just ordered the jacket sherpa version in Steele. Hoping its just as good.

25 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good service goes a long way

I recently ordered a few new pieces from Northern Garms, and I’m seriously impressed. It’s hard to find a brand that balances streetwear aesthetics with actual durability, but they’ve nailed it.

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

10/10

When it arrived i thought it felt thin, but it is so warm, perfect for the winter.
Customer service is second to none, i had delivery issues with Evri and instead of sitting back and waiting for Evri to sort it out, the NG team sent me a new item with a different courier next day delivery. Class acts

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service

Absolutely brilliant service, evri lost my parcel and northern garms sorted the issue and got a new order out to me very quickly.
Brilliant service will always recommend very highly.

16 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The customer service is honestly a…

The customer service is honestly a dream, fast reply and helped the best they could.

I've two sherpa hoodies and struggle to wear anything else when looking in my wardrobe. They are super cosy and look great,

12 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quality not great, won’t stand over clear quality issues for long.

Looks like a nice product, but in reality for the money it’s not worth it for the quality.
Hoodie worn 8/10 times (owned 6 weeks), developed a hole near the hood.

Reply from customer service below, not only does their return policy baffle me - it’s a quality issue I’m having not an ‘I’ve changed my mind on my £65 hoodie’… They’ll cover a repair but only by way of store credit asking you to buy something else. NO thanks.

Sorry you have had an issue with your product.

As this is outside of the 30 days fault policy we are unable to accept this product as a return.

What we can do for you is offer a £15 credit, This will allow you to get the item restitched.

The credit will be in the form of a store credit. Asking you to buy something else.

Just bear in mind of shelling out money with this company.

8 december 2025
Review zonder uitnodiging

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