Northern Garms Reviews 

626
TrustScore 4 uit 5

4,0

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Beoordeeld met 4 van de 5 sterren

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour. Less then 24hrs later, proper size item w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Quality clothes love the way they fit comfortable warm well worth the money have 5 sherpas now 5☆ Customer Services highly recommended

Beoordeeld met 5 van de 5 sterren

I made a mistake on my address when placing my order and I sent an email quickly asking could anything be done. I got a fast response and got my address corrected. My partner also loves his new fleecy... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been buying northern garms joggers for years, nice colours and designs and very comfortable. I prefer the lighter coloured joggers great for exercising and when your on the go been buying these in pl... Toon meer

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4,0

Goed

TrustScore 4 uit 5

626 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 72% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,0

Alle reviews

(626)

31 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Garms are super comfy

Garms are super comfy, and although one item was mistakenly the wrong size, the gents at northern garms had responded to my inquiry email within the hour.
Less then 24hrs later, proper size item was on its way.
People can easily make mistakes, and they showed true chivalry in makin things right.
Will be a returning customer, cheers fellas

28 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 2 van de 5 sterren

Non-Existent Customer Service

Unfortunately I’m having to leave this review as I am getting absolutely zero response from this company via email or instant message. A pair of trousers that I ordered incurred a frayed hole after only one wear, evidently down to a defective product - was more than happy to discuss a simple way to resolve the issue, however the lack of response has been appalling. As a customer who has spent thousands with this company, the lack of customer service is genuinely shocking.

29 mei 2025
Review zonder uitnodiging
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Antwoord van Northern Garms

Hi Fin

Thank you so much for taking the time to leave us a review.

I can see the team have responded to all of your emails and also provided a QR via email to return the product so I am unsure why you havent received these emails.

Please email info@northerngarms.co.uk and put in the email subject FAO Sean and I will personally resend all of this information as there is responses for all of the emails sent.

Beoordeeld met 1 van de 5 sterren

Sizing is way too small

Absolutely shocking, ordered cargos in xxl and the sizing is way off they are far too small, they don't offer refunds either so will be going straight in the bin, what a waste of money.

29 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Ryan

Thank you for taking the time to leave us a review.

Our sizing is true to size, But we also stock upto XXXL so you can return the item no problem.

If you need a returns form please contact customer services

info@northerngarms.co.uk

Beoordeeld met 5 van de 5 sterren

Great products

Great cargos, great cut. They fit where this style of cargo should, just like the ones show on the models on the app. T-shirt ordered great too. Excellent customer service. App installed. Already got more in my basket 👍

20 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 5 van de 5 sterren

Sown Cargo Joggers

Sown Cargo Joggers - Great Item - Great Price - Excellent service with fast delivery.
Item fits perfectly and comfortable to wear.
Thanks NG

15 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 3 van de 5 sterren

Pretty Average

Pretty average I'd say. I've been trying out all sorts of different brands lately - Legend London, Bee Inspired, Blakely, Northern Garms, Tailored Athlete, Adidas, Nike etc & I've bought cargos from most of them.

Regarding my cargos from Northern Garms (Jacob Cargo Trouser), while they look ok, the quality isn't comparable to the others. The zips JUST DON'T WORK. They're too stiff & yet flimsy. Mine has literally ripped in half (I'd share the photo proof if I could).

On the same order, I bought a hoodie which was originally £50 - It was on offer for half price & I think the half price should've been the RRP.

Quality is ok at best.

16 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Marc

Thank you for taking the time to leave us a review.

Sorry your not happy with your product, If there are any issues within 30 days of arrival please contact customer services

info@northerngarms.co.uk

Beoordeeld met 5 van de 5 sterren

Second order and very pleased.

Second order from this company now and very very pleased with everything. Order x2 trousers, perfect fit and taper, lightweight material so perfect for summer.

Customer service quickly replied when there was a problem with placing the order, which resolved itself. Very polite as well.

After reading through the reviews, there seems to be some issues with the quality of some items, so I will check back after a few wears and washes. Last items from 6 months ago are still like new, so should have no issues.

Keep up the good work guys! Build up those long-term customers with the same good quality! :)

16 mei 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 3 van de 5 sterren

Return Issue for US Customers

They should communicate upfront, that they ship out of the UK. Ordered sweat pants, and their sizing is completely off. Pants are 2 sizes smaller than from a US brand. Tried to return, have to pay for shipping to the UK. Besides thats its annoying to do the paper work at USPS, shipping costs nearly as much as the sweats. Will trash the product instead. They should not be selling to the US, if they don't have figured out US logistics.

21 april 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Dennis

Thank you so much for taking the time to leave us a review.

We are actually a UK Based company so all items are actually shipped from the UK.

In regards to US shipping we actually loose money on our US customers to get the items to the US as cheap as possible.

Unfortunately at this time we are unable to provide free returns . But normally USPS is the cheapest option if customers want to return.

In regards to sizing our sizing is the same as the US, We manufacture all items in Türkiye custom made.

Beoordeeld met 5 van de 5 sterren

Amazing..

Amazing... from initial contact in regards to delivery to receiving the most gorgeous top. Fab quality and well designed. Love it. Thank you.

19 april 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 5 van de 5 sterren

Great clothes,super fit

Great clothes,super fit

I'm just new to them but already have bought twice already quality and fit are second to none very impressive so far.

7 april 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 1 van de 5 sterren

Tracksuits the last 6 month have been…

Tracksuits the last 6 month have been awful I have spent an absolute fortune online in this shop…. Tracksuits are all bobbly and end up looking like a ten pound tracksuit material has been awful recently … do not advice anyone to buy buy them as I said after a few washes it looks like a tracksuit u would buy in pound land

11 maart 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Conner

Thank you so much for taking the time to leave us a review.

We do strive to sell the best possible quality for the price.

As we have a high cotton content in our tracksuit these can peel due to the excess cotton/polyester material - But a simple lint roller will fix any bobbling you might have experienced.

This is very common in the industry but if you email your images to customer services they will assist

info@northerngarms.co.uk

Beoordeeld met 5 van de 5 sterren

Amazing experience every time

I've ordered few Northern Garms quite a few times now and everything I've bought has always been high quality and comfortable. Shipping speed has has always been reasonable from their location to mine. I would definitely keep coming back as customer.

14 maart 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 5 van de 5 sterren

Black Sherpa from Northern Garms is…

Black Sherpa from Northern Garms is super stylish and good quality material. Keeps you warm and looks good. Had so many compliments from family and friends. Easy to order on-line and delivery was within days. Thanks NG and will be ordering some more items

28 februari 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 5 van de 5 sterren

Great product

Great product. My son loves them. Very cosy

25 maart 2025
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 5 van de 5 sterren

Love the brand and sweat suit

I'm from the US and usually things take a while to get here but the two sweat suits I ordered got here pretty quickly. They're easily my favorite set of sweats I wish it was fall/winter still so i could have a reason to wear them every day.

I'm 5ft 8in normally I walk around at 187lbs but I've been cutting for my MMA fight and I'm around 160lbs and small bottoms and a large top still fit comfortably.

1 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hello from the USA

Hello from the USA! I love this brand! The quality of the fabric, the thoughtful placing of the brand label, and the uniqueness of the design just makes every item purchased feel so worth it. The prices are reasonable and the shipping is fast. Any issues, the customer service is ready to respond on hand via email. Quality service to go along with a quality brand. I suggest you make your purchase now!

28 maart 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Thank you so much for taking the time to leave us a review.

Enjoy your items.

Beoordeeld met 1 van de 5 sterren

Strange pair of keks these

Strange pair of keks these. Poor quality and poor fit. Look like something MC Hammer would have worn, but wouldn't now. Proper Cacka. Makes Primark look top end.

21 februari 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Archie

Thank you for taking the time to leave us a review.

If the item you have purchased is not to your taste you can return these using the returns form within your shipment if you prefer.

Beoordeeld met 1 van de 5 sterren

Terrible quality

Terrible quality. Garment tore at the drawstring on my first use of it. I then had to chase up the refund because they were slow to do this. They then only refunded me the item cost, not shipping, so I had to chase up the shipping refund. I then got replies from someone who couldn't speak English properly and couldn't get my name right. Still waiting on postage refund.

20 maart 2025
Review zonder uitnodiging
Logo Northern Garms

Antwoord van Northern Garms

Hi Jed

Thank you so much for taking the time to leave us a review.

I have checked your case and I can see we provided a QR to return the product and issued a full refund including shipping costs.

The refund has been completed in 2 batches I agree but this is for a full refund for the product + shipping costs.

In regard to “English speaking” all of the team are English speaking and can confirm a refund has been processed.

Sorry once again your not happy with the solution provided

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