Northern Property Partners Reviews 

56
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We work closely with NPP on a number of different projects and they’ve been consistently excellent. The team are professional, responsive and great communicators. They keep us updated throughout and d... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve had a really positive experience and couldn’t be happier with the service I’ve received. As someone who was completely new to buy-to-let (BTL) and property investment, I really appreciated th... Toon meer

Beoordeeld met 5 van de 5 sterren

I have worked with NPP for 3 years now and purchased 3 properties via the NPP process. They have made the process easy and they work with speed to get the investor exactly what they are looking fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Initially the investment manager James was very nice. We had a call and he found a deal which perfectly suited my criteria. Then when I was passed onto the project manager for the sale things started... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vastgoedinvesteerder
  2. ook in
  3. Beleggingsadvies
  4. Investeringsmaatschappij
  5. Vastgoedadviseur

Geschreven door het bedrijf

Northern Property Partners are investment experts that help our client's invest in the UK property market with ease. Our end-to-end investment strategy utilises our in-house services so that every stage of a client's investment journey is planned and delivered. With a focus on property in the North of England, we service clients across the UK and overseas.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

56 reviews

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4,3

Alle reviews

(56)

28 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Working with NPP made my first time…

Working with NPP made my first time purchasing property a lot smoother. They were very helpful and gave me all the information I needed to make the right decision for me and my investment. Would definitely recommend

21 februari 2025
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Antwoord van Northern Property Partners

Thanks for your feedback! We're happy to help you start your investment journey and look forward to working with you again.

Beoordeeld met 5 van de 5 sterren

5 Stars for NPP

I have been working with NPP for the last few years and I will continue to do so.

They are always friendly and easy to talk to, and know what they are doing!

I have no issues in recommending them to my friends and contacts!

Keep doing what you are doing

30 januari 2025
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thanks for your positive review. Looking forward to working with you in the near future!

Beoordeeld met 1 van de 5 sterren

Worst experience of my life

Worst experience of my life. False, misrepresented deal + floorplans. Build team that took over a year (supposed to be 5 months max) and still did not finish, and their work was far below an acceptable standard. I had to bring in my own build team at my own expense to finish works to a decent standard. NPP are always full of excuses and false promises. Watch them make excuses and not take accountability in their response to this review. Had to save the deal at my own expense, on my own accord. So much stress and financial loss caused by NPP. Will never ever work with them again. Biggest mistake. If I could give Zero stars I would!

6 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

One Star

One Star

Worst experience ever. Their "hands-off approach" comes at a huge cost. They push you into becoming a "platinum investor" and offer deals that are subpar if you take the time to do any research. Being new to the process, I didn’t know any better initially, but the red flags quickly became clear.

Communication was abysmal, and everything was delayed. They are located miles away from their supposed "specialist area," so I had to travel to the property myself to oversee things. The refurbishment contractors seemed more interested in finding ways to inflate costs than completing the job properly. Work was left incomplete, and they even lied about progress to get me to make payments. Thankfully, I was able to step in, bring in my own team, and discover just how badly I had been ripped off.

The project went way over budget, and the final property valuation was significantly lower than what was promised on the deal sheet. The only positive takeaway is that I learned what not to do for my next project. My advice? If you're unsure about using NPP, don't do it! Managing the process yourself allows you to stay in control, work with reliable local tradespeople, and assemble a competent team. Avoid NPP unless you're looking for an expensive lesson in failure.

15 december 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations. We strive to deliver exceptional service and transparency, and we’d like to address the concerns you’ve raised.

Our platinum service offers investors the chance to have early access to all deals that fit their criteria, and this allows them the time to make the right choice for them.

When additional costs were identified during the legal process, such as roof repairs, we negotiated a price reduction with the vendor to offset these expenses.

We facilitated your visit to the property, understanding its importance to you, despite our hands-off approach being designed to save clients time. Regular updates were provided via our WhatsApp group to keep you informed throughout the project.

Additional works were identified by the housing provider during the project, which were essential to comply with changing regulations. We discussed these changes with you at the time, and while we understand it’s not ideal, adhering to these regulations was crucial for securing the contract.

Regarding the down valuation, we provided ample evidence to the valuer and did what we could to support you through the challenging process. Unfortunately, social housing-compliant mortgages are trickier to obtain and as is with all property we are subject to a valuer/lender’s decision.

We understand property investment can feel overwhelming, especially when unexpected issues arise. Our role is to navigate these challenges with you as best we can, and while such situations can cause frustration, we ensure every step taken is aligned with the project’s success and compliance.

We are pleased that the property is now cash-flowing under a secured social housing contract. While we regret the experience wasn’t as seamless as anticipated, we hope this result reflects our commitment to delivering value for our clients.

Beoordeeld met 5 van de 5 sterren

Helpful and professional

We work in partnership with NPP and we've been very impressed with their professionalism and dedication to customer service. If you're looking for an investment property, this is the place to go! Looking forward to continuing working with you next year - Apex Mortgage and Protection

18 december 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners


Thanks for your kind words! We look forward to continuing our collaboration in the coming year!

Beoordeeld met 4 van de 5 sterren

Purchase experience

While I am not new to buying property, this was the first time that I have bought property in this way as a remote investor. I had to 100% rely on NPP to get the purchase complete. I found Bryony very approachable, attentive and helpful throughout the process. She even helped me negotiate the price down when there was an issue raised from the surveyors report. On the downside, there were some unexpected costs that I ended up incurring, not that these were under NPP's direct control or that they could influence them, but I feel a little more transparency in regards to the realist costs investors are likely to incur during the buying process would certainly be very beneficial. Apart from that, I look forward to continue working with NPP to achieve my goals.

29 november 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for your feedback. We are honoured to have been a part of your investment journey. Looking forward to working with you on future investments!

Beoordeeld met 5 van de 5 sterren

I purchased a property through NPP and…

I purchased a property through NPP and I would highly recommend them.
Bryony and Grant are well experienced and they helped me through this process.

4 november 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for your positive review. We look forward to working with you in the near future!

Beoordeeld met 1 van de 5 sterren

There is no such thing as ‘Hands off’

There is no such thing as ‘Hands off’

Deal began June 23,
No contact from owner since Aug 23
Refurb started December 23/January 24
Refurb ‘finished’ April 24
Snagging complete by another company August 24
Rented October 24

Cons
NDA
Exorbitant sourcing fee (way above industry standard).
Things missed on survey (cost)
Refurb cost too high and constantly extra work, extra costs, other costs omitted from deal sheet which are fixed costs which you will have to pay.
Poor refurb process had to pay another company to snag ready for rent.
Overpromised on deal, proposed deal fell through, and I had to settle for alternative rent strategy (less).
As a result parts of the refurb already paid for were not necessary.
Communication inconsistent.

Pros
I have another property in my portfolio, although it be at what I consider great cost.
They do send pictures of the refurb.

I take responsibility for not doing due diligence and visiting the property/area in this regard I was a poor businessperson.
I have since done a property courses (paid) and free.
GDV, sourcing fees, build cost, no money down, due diligence and other terms etc.
This has been a great learning experience for me.
I would NOT work with NPP again.
I would urge anyone to do due diligence before working with any remote sourcing company. (Invest in a property course free or paid)

6 oktober 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for taking the time to provide feedback on your experience.

We fully understand how frustrating unexpected issues can be, and while we strive to manage and mitigate these challenges, some factors are unfortunately beyond our control.

Regarding your property, it was sourced below market value and we conducted a survey before completion. However, as with any refurbishment project, unforeseen issues can arise once work is underway. As soon as these issues were identified, we immediately communicated with you via our WhatsApp group and your feedback indicated you were satisfied with the progress.

The change in rent strategy was another external factor beyond our control, as the social housing provider unexpectedly withdrew from the agreement. This is unacceptable and we won’t be working with them anymore. However, our team acted promptly to source an alternative letting solution.

We understand that you engaged another company for additional work. From our understanding, these were not parts of the original scoped works, therefore they should not be related to snagging items.

We are truly sorry that your overall experience did not meet your expectations. We want you to know that our award-winning team always strives to deliver the best possible outcomes for our clients, even when external factors pose these challenges.

We wish you all the best in your future property ventures.

Beoordeeld met 4 van de 5 sterren

Great Service!

I purchased a property through NPP and I would highly recommend them. I am not an experienced property investor but NPP helped in every stage with their expertise to avoid any pitfalls.

Bryony and James were very experienced and helpful and it was a pleasure working with them.

3 september 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for your positive review. It was a pleasure working with you. Hope we can work with you again in the near future.

Beoordeeld met 5 van de 5 sterren

Great service

Constant flow of communication. I had full confidence everything was in hand and any questions I had were answered quickly. Made the whole process easy and took the stress away.

7 augustus 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for your amazing feedback. We are honoured to have been a part of your investment journey. Looking forward to working with you on future investments!

Beoordeeld met 3 van de 5 sterren

Great product, needs upgrade on customer service

Initially the investment manager James was very nice. We had a call and he found a deal which perfectly suited my criteria. Then when I was passed onto the project manager for the sale things started going wrong. Renu didn’t seem to be professional or proficient at her work. Luckily, she was promptly replaced with Bryony which pushed the deal through. For a sourced deal getting to completion took a very long time! From November to May. Their recommended solicitor was nice but his emails were often cluttered and confused. Over all Bryony is the reason that saved this review from being lower. The product is a great one but the team could use a brush up and show a more professional attitude and move a little bit quicker.

24 mei 2024
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Antwoord van Northern Property Partners

Thank you for your feedback. While we did not receive any negative feedback at the time, we take your comments very seriously. We strive to maintain the highest standards of service and we will ensure that this feedback is addressed internally.

Meanwhile, we are pleased that James and Bryony helped your investment journey. We look forward to working with you again in the near future.

Beoordeeld met 5 van de 5 sterren

Great help for my property journey

NPP have been very professional, quick to respond and helpful in every way. For someone who has no experience in property investment, I feel confident because of the strong team support. I really appreciated the team effort and helped me secure a BTL property.

I'd highly recommend!

29 april 2024
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Antwoord van Northern Property Partners

Thank you for the feedback and we are looking forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service received from Alex and…

Great service received from Alex and his contractors they handed over the property in excellent condition and were very easy to deal with

10 april 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Thank you for your positive review. We look forward to working with you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service by Alex and the team on…

Great service by Alex and the team on the renovation work they have carried out for me. Works completed a week ahead of schedule to a high standard and took care of all the hard work without me having to worry about anything. Thanks Alex!

13 februari 2024
Review zonder uitnodiging
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Antwoord van Northern Property Partners

Hi Luke, thank you for your positive review! We will keep on the good work and strive to provide handsfree service to investors. We look forward to working with you again.

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