I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
With increasing reseller sales, I needed wider tape to quickly pack and label boxes. I found what I needed at a great price. Markers for inventory control were suggested. Great idea! I got those t... Toon meer
Bedrijf heeft geantwoord
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
Bedrijf heeft geantwoord
The NorthSky team was amazing! Had some issues with my order due to the delivery team as opposed to NorthSky but Brad was understanding of the challenge and did what he could to fix the issue. The pro... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
NorthSky is a streamlined, eCommerce-forward, innovative B2B MRO distribution platform. Our mission is to save businesses money on the products they need most to run efficiently, without ever compromising on quality.
30-Day Satisfaction Guarantee
Hassle Free Returns
30-Day Satisfaction Guarantee
If you are unsatisfied with your purchase for any reason, NorthSky offers a hassle-free 30 day return policy on the vast majority of our products with some conditional exclusions. Upon initiating an eligible return, you will receive a return shipping label in your email with instructions on how to process your return.
All return shipping charges will be covered by Northsky. Return refunds will be credited to the method of payment for the purchase upon receipt, inspection, and approval of the returned products at our warehouse.
Return process
To initiate a return on a recent order, visit the ‘My orders’ section of your user account page (www.northskysupply.com/account/orders) and select the order for which you would like to initiate a return From the order details page, click the ‘Request a return’ hyperlink and fill out the associated return details. Upon completing the return process on our website, you will receive a return confirmation email in your inbox with the return label and associated return instructions. After the product has been received, inspected, and approved at our warehouse, we will initiate a full refund for all returned products.
Exclusions
· Returned products must be in new condition
· Additional details/photos may be requested for approval
· Returns that do not meet the exclusion criteria may be subject to specific return fees or deemed ineligible for a refund but may be eligible for a store credit
Need more help?
For further assistance on processing a return, feel free to reach out directly to our customer service team:
Customer Request Form: https://northskysupply.com/pages/contact-us
Email: customerservice@northskysupply.com
Phone: 800-805-6686
Hours of Operation: Monday–Friday 7AM–7PM CST
Contactgegevens
1735 Hughes Landing, Suite 3A, 77380, The Woodlands, Verenigde Staten
- 1-800-805-6686
- support@northskysupply.com
- northskysupply.com
4,2
Goed
190 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 27% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I tried to cancel an order online and…
I tried to cancel an order online and there was no link or usable instructions to do so. Looks like your company doesn’t like cancellations and if they are allowed, you make them very hard to do.
29 september 2026
Very competitive pricing and Great…
Very competitive pricing and Great customer service
25 augustus 2026
Completely satisfied !
Good price.Order filled properly.Arrived in good shape and 2 days before estimated arrival time.Also, because i ordered 6 pieces, free shipping.
2 september 2026
VERY EXTRANGE COMPANY YOU ORDER NAILS…
VERY EXTRANGE COMPANY YOU ORDER NAILS AND THEY SEND DRILL BITS, AND ALSO THEY USE TO A SHIPPING COMPANY I NEVER HEAR THIS COMPANY NAME.
I DONT TRUST THE WAY THEY DELIVER.
21 augustus 2026
This was our first order-getting it delivered was the problem
This was our first order, which we chose due to price however; we were told delivery would be approximately on 8/18,they were a no show, so I called the next day to inquire and gave them our business hours, all good confirmed for 8/19 before 2 pm. Well, no show again at around 1:30 I called to get an ETA and was told they were not going to make it today, someone would call me after 2 with delivery info, even gave them my cell number, reluctantly, and no one called. We will try again today 8/20.
19 augustus 2026
I still haven’t received my order
I still haven’t received my order. The ridiculous delivery system you chose supposedly delivered it Aug 3rd at 930am or so. But we never got it, no clue how to find out where it was left. Why wouldn’t you use UPS or Fed Ex?
The girl in customer service was nice and polite today, she said she was looking into it. I haven’t heard back yet, hoping for a resolution by tomorrow.
3 augustus 2026
24x25x4 AC air filter
24x25x4 AC air filter : Very easy to order, the cost was 1/3 of what I used to pay at Home Depot, fast delivery (received after a few days and delivery was free), look like a very good quality.
12 augustus 2026
The lady that I communicated with was…
The lady that I communicated with was helpful and professional she didn’t give me the runaround like the first person I talked with.
10 augustus 2026
Great quality and service.
NorthSky has a skilled staff always willing to help with quality products and services.
21 juli 2026
Toolbox Selection
They had the toolbox just the size I was looking for. Easy-to-use website.
27 juli 2026
I ordered 12 I received 11
14 juli 2026
Very helpful when when there is a…
Very helpful when when there is a issue. Price was unbeatable
21 juli 2026
Not as advertise
Not as advertise, ordered 3 of them and one came in wrong size. Material is cheap and they are small in length. Does not even reach my waist line it fits above my belly button. Such a waste of my money.
9 juli 2026
Great price, good quality
The price was much lower than other companies. Filters don't seem quite as thick as some others, but still very sturdy and capable of removing dirt. Product arrived quickly and in perfect condition.
6 juli 2026
Antwoord van NorthSky Supply
Thank you so much for the nice review, Diane! We appreciate your business and hope to hear from you again soon.
Had an issue with the order and it was…
Had an issue with the order and it was fixed asap.
Thanks
13 juli 2026
Product never arrived
20 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.