Norweigan Reviews 

jag rest lite granna med dessa och helt okej, men det är bara priset som är bra och inget annat med dom än bara priset som är bra.

Jeg har lige fløjet med Norwegian og mistet min pung i flyet. Jeg ville prøve at ringe til den afdeling der står for mistet baggage, da jeg tænker det kunne være der. Jeg får så afvide at jeg ikke kan komme igennem, fordi de bruger alle deres bemanding på at finde vores ting? Derefter vælger jeg at skrive på deres chatbot, denne virker ikke. Så prøver jeg at ringe, sidder i kø i 30 minutter hvorefter vedkommende jeg får fat i bliver sur over det ikke er en ny kunde, men "bare" en der har mistet noget og lagde på. Jeg ringede derefter ind igen og denne gang lagde vedkommende på direkte efter jeg forklarede jeg havde mistet noget. Møg dårlig service.

Har købt billetter gennem Seat 24 til Barcelona med norweigian. tilkøbt sæder men det viste sig at det ikke var gået igennem hos norweigian . Når jeg kontakter norweigian siger de, at de ikke kan gøre noget og jeg skal kontakte seat24. Seat24 siger at de mangler godkendelse af norweigian.
Mega dårlig service!!!!

Jeg flyver flere gange om mdr og har nu prøvet at flyve med norweigan
Jeg havde købt og betalt for prioty boarding hvilke ikke blev privoteret på de 4 fly afgang jeg havde booket til
Jeg har altid betalt for Inc bagage og forud bestilt sæde
Der var så mege bagage om bord så der ikke var plads til min pc taske og da jeg altid bestiller plads ved nød udgang så må den ikke ligge på gulvet
Er lidt pist off at der bliver taget så meget bagage ombord så der ikke er plads til os der betaler for bagage til vores lille computertaske
Wast of money

Fløj til London (Gatwick) i Pinsen. Alt gik som det skulle. Nem booking, god information via deres app, let og effektiv indtjekning i app og af bagage i Kastrup lufthavn. Ankom ca. 15 min. forsinket, men det skyldes forhold, Norwegian ikke har magt over. Hjemtur også uproblematisk. God oplevelse.

Vilken service, trots att jag bokat via en flygagenturssida fick jag världsklass hjälp med att se om jag hade ett bagage incheckat eller inte

Spoke to a robot... sorry person on the online chat called "Kristina" asked for two simple requests to be actioned and this was not done and kept repeating the T & Cs awful first experience - as per all the other reviews stay clear of this airline- truly terrible.

Company charged us extra for small cary-ons, really a rip off!!!!

although boarding and traveling went smoothly I had my return ticket changed multiple times with no reason given and no compensations for the trouble it caused, I ended up traveling home late with a late flight causing me to miss multiple days of school and arrive home the day after traveling from train times.
frankly I'm disappointed in Norwegian and their practices.
it's not even like the planes are fully packed since less then half the seats have passengers.

Betala aldrig biljetten i förskott! Använd Klarna eller liknande så du lätt kan ställa in betalning när dom blåser dig på resan...för i 90 % av fallen ställer dom in.

Alt ved Norwegian er skuffende. Dårlig og indisk kundeservice uden respons.. ingen respekt for kunder. Køber flybillet som de selv aflyser og kan ikke få refunderet fordi den er under 2. timer forsinket. Jeg opretter en klagesag via forbrugerklagernævnet og alle andre burde gøre det samme....

Norwegian Didn't pay returned Tickets

Dear right person, Norwegian
I have traveled a lot with you in Scandinavian And some of my friends joined me for travel ,On 21th Sep. I Bought 3 return tickets for myself and 2 others (Copenhagen to Stockholm), I was out for an unfortunate experience, as a bad condition of pandemic we cancel the trip and I call to Norwegian Customer service , she told me cancel the tickets and it we will send you the all money back because is less than 24 hour. I tried it and after few days Norwegian sent money back just for 1 tickets . I call them and They told me to fill out the form and send it. We will definitely refund your money. I did the same and sent it to the customer service. I waited for two weeks. as I mentioned They already only sent the money for one of the tickets and did not send the other two tickets. I called them again and they said it was a mistake to fill out the form again and send it and we will refund your money, do not worry. I sent an e-mail to costumer service again. I waited for a few weeks, they did not send the money, and I called again, and the same repetitive words that you forgot to send again. I did the same thing. I waited again. Have not sent. Now that a few months have passed, I am tired and I think Norwegian Company is a fraudulent company and it is cheating because keeping money without a reason is a ,,,,????!! and I advise you to be careful of the scams and fraud of Norwegian Company.
- I will ask for my money back. Thanks. Sincerely. Hossein Hosseini

Har mistet 2800kr. I cashpoint under corona cirkusset. Da 2 af mine rejser blev aflyst.
Jeg har måtte kæmpe hårdt for at få dem.

Men de ville kun gå med til jeg kunne få dem som cashpoints. Nu har de så taget dem igen. For nu er app’en opdateret og der forsvandt de!

Når man skal igennem Norwegian Air kundeservice. Så foregår det med lang trist ventetid. Og når man så endelig kommer igennem til en “engelsk” talende person. Så vil de gøre alt for Norwegian ikke kommer til tabe de stjålne cashpoint/penge! 🤦🏼‍♂️🤬

Flight delayed in 2018 by around 12 hours, arrived in final destination next day.
Refused compensation for no reason, so I contacted a company to help get it.
They then dragged it out for long enough to be protected form bankrupt, only to have the case dismissed since I would get maximum 5 percent of the sum. Useless company that won't pay what they owe as they'll go bankrupt if they do.

Fly nr. DY 3089 fra Aalborg den 05.09.21 kl 17,20 til København og fly nr. DY 5374 videre til Alicante kl 20,30. mistede et støtteben til kørestolen, som var med som ekstra bagage. Blev anmeldt i lufthavnen i Alicante, hører desværre intet overhovedet fra flyselskabet!!!! hvad med erstatning og mangler støttebenet i det daglige!!!

The worst company I have used so far. Very hard to refund your money and you can not get money back in some cases you can get only their points, but you can use only 500 points per 1000 nok paid. They are canceling flights all the time. Also, good luck finding information on their website and if you call their call center some of the operators are inpatient so no use of them. All in all terrible company.

Booked flights from Copenhagen to Montpellier and return for July. Found out by coincidence they were cancelled, as relatives wanted to book same flights, but they were unavailable and definitely not sold out. They called up Norwegian and were told to tell us that the flights are cancelled.

Shortly after, a “refund” and “change booking” option appeared in the app. I want to rebook to another destination. Pressed the change booking option, but it just kept spinning. Shut down the app, opened up and retried. Nothing happened. Tried the refund option. Same experience. And now the option, nor my flights, are available anymore in the app...

Today, I’ve tried calling support two times. Waiting in line for 2 times 32 minutes to receive the message that they cannot take my call.

I am obviously not going to book my new flights and rely on a refund as it is completely black-boxed what happens in their organization...

Sad, sad, sad customer service, app experience and experience in general.

Strange but they refunded me just after 2 days they deleted all the flights of April 2021 included mine.