Nova Insurance Reviews 

Found Nova Insurance to be very helpful and patient with me while sorting out my fleet insurance. The price was excellent and Steven Ault was very thorough and knowledgable - cannot recommend Steven and Nova highly enough.

Very happy, great company

Quick, easy, informative website and phone call with Jordan. He was very helpful and knowledgeable.

Please beware of this company!!!! I had the most frustrating experience with Nova Insurance and found their customer service absolutely disgusting. I strongly advise looking elsewhere for your insurance needs. Save yourself the headache!

It did not take long to give the details for the insurance policy, it was quite painless with premiums at a reasonable price.

Contacted Nova recently regarding unoccupied house insurance. I was emailed first to say someone would be in touch and then Fae Tyler rang me. We discussed my requirements and Fae then gave me a number of different options regarding level of cover. She answered all my questions straight away so I found her knowledgable and the one question she didn’t know the answer to she went away and found the answer out. Fae then emailed me the quotes out. I didn’t take to policy out straight away but approached Fae by email and requested a policy booklet to take a look at before committing which she duly sent me. I then asked her to ring me the following Tuesday to finalise the policy which she did. To sum it up, Fae and Nova did what they said when they said and were polite and friendly. There are cheaper covers out there but also much more expensive ones and I wouldn’t hesitate in recommending them as a company. Lindsey

Jordan was helpful and explained things clearly
Good job

Fae Tyler was fantastic explained everything to me . She was a real pleasure to speak with and to deal with . At this unfortunate time for me I only wish some of the other people I have to speak during this time were as helpful and understanding. Thank you Fae .

Very good experience on phone helped by Fae Tyler who made my insurance purchase a very easy process and very helpful. Thank you

Choosing the right insurance for your property or business can be a lengthy and time consuming task. Not the most enjoyable experience. Worry no more. Nova Insurance will do all the hard work for you and come up with the best price. I know, because they did for me. Call them, speak to Fraser Rankin or one of his colleagues if you want excellent customer service. 👍

Great service. Clear and concise answers to any queries we had. Thanks Jordan

Contacted Nova Insurance Company today regarding a House Insurance Cover.
Spoke with Jordan Smith who was professional with his knowledge and expertise.
Couldn’t fault the company at all.
Very happy with the quote given plus all documents received by email the same day.

Fae Tyler was great
Very personable knowledgeable and quoted quickly
I really felt no need to shop around

Very prompt phone call from Fae Tyler after my online query, and she took time to clearly explain my home insurance questions and what options were best for my situation. She had great patience with my queries and made the whole process very straightforward.

Jordan Smith was professional and helpful enabling me to obtain the best cover.

Good Service. Competitive premium. I was happy with spoke to Fraser, clear explanation.

I was taken through the process of insuring an empty domestic property in great detail, which enabled me to make the decision to accept the insurance policy. Insurance broker was Jack Fuller.

Fraser was knowledgeable and helpful. Found the insurance policy I needed.

Jordan was really polite and very helpful.

Jordan was very helpful in finding a suitable vacant property buildings insurance for me. Very responsive and proactive service.