I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Toon meer
Bedrijf heeft geantwoord
I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Toon meer
Bedrijf heeft geantwoord
Unbelievable experience with Tenants advice. They were very quick in helping me, as soon as I called and mentioned about the issues in my house, my housing came the next day to try and sort out. K... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Contactgegevens
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Verenigd Koninkrijk
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Uitstekend
816 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Friendly and polite
Asim was very friendly, very polite, very confidently presented, brilliant with communication helping me understand everything.
13 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi Carly, thank you for the fantastic review! It's great to hear you had a great experience with the team, and thank you for sharing this.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The guy called Kevin was very…
The guy called Kevin was very professional very polite , happy lady thank you
13 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your lovely feedback! It means a lot to the whole team to know our support made a difference. We’re always here to listen and help where we can.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Prompt service from this company
Prompt service from this company, like how Asim called on the way so I was expecting him, really kind and polite gentleman.
13 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Really glad I contacted this company
Really glad I contacted this company, they have been brilliant from start to finish, Asim was very thorough with his inspection taking many photos and making a detailed audit, very friendly people working at this company and they know how to do their job well.
13 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Really prompt service from tenants…
Really prompt service from tenants advice, Simple who inspected was brilliant. This is one of the best company's to deal with if you have disrepair
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful gentleman that came out to…
Very helpful gentleman that came out to inspect, like how the company explain the process before taking things further.
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very friendly explained all the issues…
Very friendly explained all the issues and the process of those issues being fixed and always had a smile
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Though inspection throughout very…
Though inspection throughout very insightful recommend you seek advice if needed
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
ASIM Was Very kind
ASIM Was Very kind, polite, patience and friendly. He carry his job professionally and well i am aprecaite him. He is very understandable and willing to listen. Also Kevin who i spoke to in the office was really good, i appreciate him, overall great company to deal with, thanks Tenants Advice
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi Aminata,
Thank you for the great review! It's great to hear you felt supported in your journey.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim who inspected our property was…
Asim who inspected our property was brilliant, love the fact he is multi lingual, he checked the property taking his time to assure he didn't miss anything and also explained the process in detail. Great company to deal with as they are very transparent, have referred my sister as well
12 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Easy to use
Easy, quick and efficient. Finally felt like someone was listening. Tenants Advice clearly outlined next steps and the process. I’m very grateful.
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi Annie, thank you for your fantastic review! We strive to be clear and efficient, and it's great to hear this has been reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Colin he’s amazing he explains…
Colin he’s amazing he explains everything clearly to me
11 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi Carolyn, thank you for the 5 stars and the great review!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Great Surveyor!
Asim came out to the property at the agreed time and was quick and efficient in evaluating the issues within the property while offering clear advice on the process to ensure the issue’s were resolved.
Arrived with all the equipment needed, very professional and stress free would definitely recommend.
11 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Hi Wyade, thank you for your review. I'm happy to hear Asim provided a clear reflection of our organisations operational values!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Really good communication from tenants…
Really good communication from tenants advice booking appointment according to my schedule, Asim who visited wan punctual and got the inspection done efficiently, really glad I contacted this company to help me with repairs.
11 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Colin was very efficient
Colin was very efficient and very informative. Very patient and kind.
11 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Great experience
Great experience, polite well mannered man took a look at repairs needed and was very honest and transparent with me regarding the process and what could happen next. Overall very helpful
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Ray was a well experienced surveyor
Ray was a well experienced surveyor. Sat down explained the who proposes of what tenets advise do and how everything works. Took his time looked all around my flat explaining as he went along. I was apprehensive at first of the whole thing but Ray was excellent.
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We’re so pleased to hear that you felt supported and kept informed throughout. Communication is extremely important to us, and we’re glad we could provide that reassurance.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Great service
Great service. Very friendly and explained clearly the process of the service
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
We truly appreciate you taking the time to leave this review. It’s great to hear you felt supported throughout the process.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Colin is out of this world,helping…
Colin is out of this world,helping having my back brilliant fantastic
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim was really helpful and direct
Asim was really helpful and direct, I understood his clear explanation about the process, he made me feel comfortable and was respectful, would definitely recommend this company.
10 maart 2026
Review zonder uitnodiging
Antwoord van Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.