Takes over 2 months to come and if it doesn’t come they just say it’s lost in transit then ignore your emails. Worst customer service ever just automated responses. I could probably order a pizza from... Toon meer
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Lees wat reviewers zeggen
I havent seen any other company have such pristine levels of customer service like nurojit does. They have literally responded on emails under 24 hours. They not just replied but also presented soluti... Toon meer
Nothing went right at first: I placed an online order, and a month later an unexpected second payment appeared. It turned out to be a subscription I never knowingly signed up for. On top of that,... Toon meer
I've ordered Nurojit's Shilajit now for the 3rd time. The price and quality is top notch. Retired 13 years army fitness enthusiast who loves a natural take to dieting and supplements, I'd recommend... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Nurojit - Elevate Your Health with Shilajit Welcome to Nurojit! We're your Shilajit experts, and we're here to supercharge your health naturally. Join our community of satisfied customers who have unlocked the secret to vitality with our premium Shilajit supplement. Discover the Nurojit difference today!
Contactgegevens
Australië
- Info@nurojit.com
- nurojit.com
3,7
Gemiddeld
274 reviews
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Heeft 6% van zijn negatieve reviews beantwoord
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Left in the dark.
Like others, I have not received my order from Nurojit.com I have sent several emails asking for updates and receive the same lazy, generic “thanks for your patience” response every time. Their products are far too expensive to be continually sloughed off.
5 december 2024
Review zonder uitnodiging
I use this product everyday
I use this product everyday. It's absolutely 💯 the best. I look younger, much more energy with the busy life style l live. I totally recommend to anyone. Be game and try it. It won't be a regret. Veronica
21 november 2024
Antwoord van Nurojit
We’re truly sorry your order from November 21st still hasn’t arrived, and we completely understand how frustrating this must be. We’ve reached out again to follow up and ensure this is fully resolved as soon as possible.
Thank you for your patience—we’re committed to making this right.
Best regards, NuroJit support
Still waiting for my order
Still waiting for my order. Feeling scammed 200$
1 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
We’re truly sorry to hear you’re still waiting for your order, and we understand how frustrating and disappointing this must feel—especially after spending $200.
We’ve reached out again to follow up and ensure this issue is fully resolved as soon as possible.
Thank you for your patience, and please know we’re committed to making this right.
Best regards, NuroJit Team
My purchase was refunded.
After some back and forth Nurojit has refunded my money. It’s a shame I never got to try the product as I was truly interested in seeing the benefits.
27 november 2024
Review zonder uitnodiging
Antwoord van Nurojit
We sincerely apologize for the experience you’ve had, and we understand how frustrating and disappointing this situation must be. We’ve reached out again regarding your order #34770 to ensure this issue is addressed and resolved as quickly as possible.
Thank you for your patience—we’re fully committed to making this right.
Best regards, NuroJit Team
Going to police on nurojit SCAMMERS
Another company scamming people out of hard earned money I have two orders 32185 and 34032 combined over 1000 dollars and when I contact delivery company they say contact merchant which is impossible and no replies.
Not sure if lawyers or police need to be both involved but I’m sick of these companies falling short and scamming people out of money it’s time to contact police and see if I can get help
1 januari 2025
Review zonder uitnodiging
Antwoord van Nurojit
We sincerely apologize for the frustration and stress this situation has caused you. We completely understand your concern, especially given the value of your orders #32185 and #34032.
We’ve reached out again to ensure these issues are addressed and resolved as quickly as possible. Your trust is incredibly important to us, and we’re fully committed to making this right.
Thank you for your patience as we work to resolve this matter.
Best regards,
NuroJit support
Product is great just took forever to…
Product is great just took forever to get to me
20 november 2024
Poor Customer Service
Attempting to unsubscribe from the text messages outside of USA is a nightmare! No help from Customer Service, I believe they choose to ignore my countless emails requesting for help - and do not read the finer details - instead send a stock standard reply.
9 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
We sincerely apologize for the frustration you’ve experienced while trying to unsubscribe from our text messages. We understand how aggravating it is to feel unheard, especially after reaching out multiple times.
We’ve followed up again to ensure your concerns are properly addressed and resolved as quickly as possible. Your experience matters to us, and we’re committed to making this right.
Thank you for your patience and understanding.
Best regards, NuroJit Team
El mejor producto que haya comprado
El mejor producto que haya comprado , el cual te llena de energía todo el día , lo recomiendo al 100% no dudes en sus resultados sin duda muy bueno…
Love it!!! :)
20 oktober 2024
Review zonder uitnodiging
Two Thumbs Up
I ordered my Shilajit from Nurojit and I have nothing but positive things to share!! Their product was as advertised!!! After about 3 days I experience more energy, better sleep and improved mental clarity. I simply FELT healthier!!
The customer service has been amazing! I experienced ZERO issues with ordering or delivery of my products!
I am so impressed by Nurojit I have placed my order for their blueberry shilajit gummies.
I am positive I will experience nothing but positive results from this product as well !! :)
18 december 2024
Review zonder uitnodiging
Customer service is the worst
Customer service is the worst. I’m waiting for an order since Oct. I had to post a review here to get a response and after I got a long winded response, nothing was actual done to reship my order or even refund me. I have emailed them multiple times and am getting zero satisfaction or response. If you’re ordering internationally I would avoid.
17 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
We truly apologize for the ongoing frustration and disappointment you’ve faced while waiting for your order since October. We understand how upsetting it is to feel unheard, especially after multiple attempts to resolve this.
We’ve reached out again to ensure your concern is properly addressed and resolved as quickly as possible. Your experience is incredibly important to us, and we’re committed to making this right.
Thank you for your patience, and we’ll be in touch shortly.
Best regards, NuroJit Support
Horrible Customer service/Will not refund order
I returned their product and they have IGNORED my emails. I sent them a tracking number and they have the product but are not providing a refund. They take FOREVER to reply to your initial request to set up and return/refund. Based on their customer service alone, I would never order from them.
***UPDATE*** they have replied to this review with more lies. No “priority” email in my spam or junk mailbox. They still are ignoring my refund AGAIN, EVEN AFTER they have the product returned to them (verified with tracking number). The fact that they replied so quickly to this review and have ignored their PAYING customer for WEEKS speaks loudly to their priorities.
Happy to update this review further if and when they actually refund me for the product they have back in their possession.
15 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
Hi Anthoney,
We sincerely apologize for the delay in processing your return and the lack of communication—that’s not the experience we want for our customers.
We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.
Thank you for your patience, and we’re committed to making this right.
Best regards,
The NuroJit Team
I paid for the “buy 2 get 1 free” and…
I paid for the “buy 2 get 1 free” and only received one bottle in total. I have followed up many times with them but have received no reply. Disappointing.
20 oktober 2024
Antwoord van Nurojit
Hi
We’re truly sorry for the issue with your order and the lack of response you’ve experienced—that’s not the standard we hold ourselves to. Please email us at info@nurojit.com with your order details, and we’ll make this right immediately.
We value your trust and patience, and we’ll ensure this is resolved as quickly as possible.
Best regards,
The NuroJit Team
False claim money back guarantee
False claim money back guarantee
They never reply on there emails
Finally they refund
Worst customer service
17 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
Hi Himanshi,
We’ve reached out to you directly regarding your concern and are committed to resolving this as quickly as possible. At NuroJit, we stand by our guarantees and want to ensure you have the experience you deserve.
If you have any further questions or need assistance, please don’t hesitate to reply to our message or email us at info@nurojit.com.
Thank you for your patience and understanding.
Best regards,
The NuroJit Team
Refund of order
Refund of order was made in some time but I received full amount. I guess they had some issue in fulfilling my order but they did the right thing by refunding it.
15 december 2024
Review zonder uitnodiging
Works wonders for me!
Very quick to arrive once ordered, and the products have worked wonders for me!
15 december 2024
Review zonder uitnodiging
AVOID THIS COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WON’T GET ANYTHING
I have made an order on 22nd of November 2024 and I STILL HAVEN’T received my order!! Order no #34209. How it’s even possible? It’s near 2025!!! It’s embarrassing Nurojit, is this how you do business??Is this how you treat your customers?? You have so many bad reviews and you still not trying to sort the things right?? I am very disappointed of this company!!! They didn’t even bother to answer to my almost 10 emails sent!!! I want a full refund! I have paid you almost $250! Give me my money back you crooks!!!
13 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
Hi Ricky,
We sincerely apologize for the delay and frustration caused. This is not the experience we want for our customers.
We’ve reached out to you directly via email to resolve this urgently. Please check your inbox, including spam folders.
Thank you for your patience—we’re committed to making this right.
Best regards,
The NuroJit Team
Total scam
Total scam. I did not receive my product. The only thing that was delivered from them, were stupid apology e-mails. I don't recommend it to anyone.
25 november 2024
Review zonder uitnodiging
Antwoord van Nurojit
Hi Arny,
We sincerely apologize for the frustration and disappointment caused by your experience. This is not the standard we aim to uphold.
We’ve reached out to you directly via email to resolve this matter promptly. Please check your inbox, including spam or junk folders.
Thank you for your patience—we’re committed to making this right.
Best regards,
The NuroJit Team
Massive difference in our energy which…
Massive difference in our energy which we noticed more when we ran out of gummies!!! My husband and I have been having the blueberry gummies for the past few months, not only are they tasty but they actually work. Very impressed with this product, value, taste and mostly the results.
12 december 2024
Review zonder uitnodiging
This is a fraud
This is a fraud. I ordered in November 2 and they don´t answer my mails!!
11 december 2024
Review zonder uitnodiging
Antwoord van Nurojit
We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to feel ignored, especially after reaching out multiple times.
We’ve followed up again to ensure your order from November 2nd is properly addressed and resolved as quickly as possible. Please know we’re fully committed to making this right.
Thank you for your patience and understanding.
Best regards, NuroJit Support
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