Nutriment Reviews 

3.955
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am extremely please with the quality of the raw nutriment food. My two frenchies skin and coat are in great condition, they love the food and they don't smell. I have found the staff very friendly a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our dog has had nutriment raw food since he was a puppy (now 6), and has always enjoyed it. It's quite expensive overall so he gets some raw and some kibble, but it always feels like good quality. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

It would have been a 5 star review as my dog loves this food BUT you have changed the lid for a plastic cover so I will now have to decant the remaining food into a reusable container with a lid. I bu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordering very easy, product arrived in two days , very pleasant courier, also liked the new packaging ( cardboard) instead of pollystiren. Well done.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Dierenwinkel
  4. Fabrikant van diepgevroren levensmiddelen
  5. Veevoerhandel
  6. Voedselfabrikant
  7. Voedselproducent

Over Nutriment

Geschreven door het bedrijf

Established in 2013, Nutriment has revolutionised the world of raw feeding. With complete dedication to Biologically Appropriate Raw Food (BARF) and a commitment to animal health and happiness, the team at Nutriment is unreservedly passionate about bringing raw feeding solutions to dogs and cats around the world.

Our fundamental principle is absolute quality, which is the highest priority for everything that we do here at Nutriment. From ingredient selection to recipe formulation, production processes to distribution and customer service, our stringent quality standards must be met at every step of our product journey. Shop starter packs We believe in sourcing premium British ingredients wherever we can, to deliver essential, high-quality nutrition to our canine and feline consumers. Our carefully selected variety of raw meats and fish, biologically appropriate vegetables, and nutrient-dense superfoods are innovatively combined in our recipes to produce uncompromising, high-quality and nutritious raw foods that promote optimal health for dogs and cats. Expertly designed by our in-house nutritionists, with consultation from industry professionals and veterinary partners, Nutriment’s premium raw food is the ultimate raw feeding solution.

All of our food products are manufactured by hand with great attention to detail at Laverstoke Park Farm, our countryside production facility in Overton, Hampshire. With organic certification and ethical approaches to farming and sustainability, we are extremely proud to maintain this approach to the manufacture of our award-winning raw food products.

Nutriment’s extensive raw food portfolio for dogs and cats includes our core range of complete raw feeding solutions, raw treats for cats and dogs, and supplementary meal solutions for at-home recipe formulation and health support. We strive to tailor raw feeding to the individual needs of dogs and cats, to ensure that their health and happiness can be supported as much as possible with their diet.

We are committed to continually developing sustainable and environmentally-friendly policies here at Nutriment. We use recycled plastic in our packaging, ensure our shipping and logistics team operates efficiently and work with Red Tractor assured farming partners. We also promote community and charity work. Get directly in touch with us to find out more.

Nutriment Starter Packs Available!

Geschreven door het bedrijf

New to raw? Check out our special Starter Pack offers!
Our Starter Packs are at a discounted rate and contain everything you need to start you on your raw journey! https://www.nutriment.co.uk/raw-dog-food/raw-dog-food-starter-packs

Fast, reliable delivery

Fast, reliable next day deliveries available

Order before 1pm Monday-Thursday for next day delivery

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 84% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(3.955)

483 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Great and easy to order

Great and easy to order. Delivery was poor. Not delivered until 5:15 in afternoon. Some of the raw food had thawed out, with blood leaking into container.

30 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Mrs Mckeown

Thank you for your feedback.

We’re pleased to hear you found ordering easy, but we’re sorry to hear about the delivery and that some of your food had started to thaw. We understand how disappointing this must have been.

Please do get in touch with our Customer Care team if you haven’t already, so we can look into this for you. 🐾

Warm regards
Liz

Beoordeeld met 1 van de 5 sterren

My order arrived totally defrosted

My order arrived totally defrosted. After phoning I was advised this couldn’t be dealt with over the phone and to email, still waiting on a reply. I’m a first time buyer with this company , never again.

30 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Holly,

I’m so sorry about this. I’ve looked into your order and can see that unfortunately the courier delayed the delivery, which has resulted in the food arriving defrosted.

I’m also really sorry that you were advised to email us and then didn’t receive a response. I’m not sure why the original email thread was closed without this being resolved, but that absolutely shouldn’t have happened.

This is completely unacceptable, particularly as this was your first order with us, and I completely understand why you’re so disappointed.

We can either arrange a replacement order to be sent out to you for delivery on Sunday, or if you would prefer, I can issue you with a full refund. Please just let me know which you would like and I’ll get this sorted for you.

Again, I’m so sorry, Holly. This is certainly not the experience we want any customer to have, especially on their first order.

Beoordeeld met 5 van de 5 sterren

Top notch on all counts!

Always efficient and easy to order from, with especially helpful colleagues. That and an excellent quality food. One happy customer 😊

29 augustus 2026
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Antwoord van Nutriment

Hi Jackie,

We’re delighted to hear that you find ordering with us easy and efficient, and it’s especially lovely to hear your kind words about our team.

We’re also pleased that you’re happy with the quality of the food. It’s great to have one more happy customer, and we really appreciate you taking the time to share your experience.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

The quality and the excellent service…

The quality and the excellent service is second no none!

29 augustus 2026
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Antwoord van Nutriment

Hi Balbina,

Thank you for such wonderful feedback. We’re delighted to hear that you rate both the quality of our food and the service so highly.

We really appreciate your support and for taking the time to share your experience with Nutriment.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

dog loves it

good as usual

29 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Dave,

We’re really pleased to hear that everything was good as usual!

Thank you for your continued support and for taking the time to leave us a review. We really appreciate it.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Really great products and service

Really great products and service. I wouldn’t go elsewhere.

9 juli 2026
Logo Nutriment

Antwoord van Nutriment

Hi Soph,

We’re delighted to hear that you’re so happy with both our products and service, and it means a lot to know you wouldn’t go anywhere else.

Thank you for your continued support and for taking the time to share your lovely feedback.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service, had an issue and they resolved immediately

28 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Neil,

We’re so pleased to hear that our customer service team was able to resolve your issue immediately.

It’s really important to us that any issues are dealt with quickly and efficiently, so we’re glad we could help. Thank you for taking the time to share your feedback and for choosing Nutriment.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Special Thanks to Miriam.

20 augustus 2026
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Antwoord van Nutriment

Hi Grace,

We’re really pleased to hear you received excellent service, and we’ll be sure to pass your special thanks on to Miriam.

Thank you for taking the time to leave us a review and for choosing Nutriment. We really appreciate your support.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Only half of my order was received

Only half of my order was received,either not delivered or removed from my doorstep...the courier failed to follow written instructions on the front door AND their own "delivery instructions website" and simply left a package on the doorstep in full view of the main road and bus stop.... unbelievable!!! I contacted NUTRIMENT and the missing items were delivered the next day to THE FRONT DOOR STEP OF AN UNENCLOSED GARDEN... AGAIN!!!??? The courier they used,DHL, still have not responded,beggars belief,

19 augustus 2026
Beoordeeld met 5 van de 5 sterren

Great product and customer service

Great product and customer service. My dogs love the food and are healthier for it. Always arrives in a few days of ordering .. I can’t fault them.

27 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Alison,

We’re delighted to hear that you’re so happy with both our food and customer service, and that your dogs love their Nutriment meals.

It’s fantastic to hear that you’ve noticed such a positive difference and that your orders consistently arrive within a few days. Thank you for your kind words and continued support. It’s great to know you feel there’s nothing to fault!

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

I always ordering them

I always ordering them, great quality, quick delivery.

19 augustus 2026
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Antwoord van Nutriment

Hi Jakub,

We’re really pleased to hear you continue to order from us and that you’re happy with the quality of our products and the speed of our deliveries.

Thank you for your continued support and for taking the time to leave us a review.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

In the advent of a complete recall of…

In the advent of a complete recall of my dog’s food, I was advised by a canine nutritionist to switch to Nutriment’s Gently Steamed range.

In what was a very fraught time, I ordered a couple of packs from a couple of flavours and cut my dog over to them with no issues.

Delivery is quick, helps you can choose the dispatch day.

Hopefully this is now my dog’s “forever” food

17 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi there,

We’re really pleased to hear that Nutriment’s Gently Steamed range has been a good fit for your dog, especially during what sounds like a very stressful time.

It’s fantastic to know that the transition went smoothly and that you’ve been happy with the quick delivery and the option to choose your dispatch day. We really hope you’ve found your dog’s forever food too!

Thank you for choosing Nutriment and for taking the time to share your experience.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Great products

Great products, Great customer service.

18 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Rebecca,

We’re delighted to hear that you’re so happy with both our products and customer service.

Thank you for taking the time to share your feedback and for choosing Nutriment. We really appreciate your support.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Steamed Raw Food Order

My order arrived, really well packaged, quickly following my online purchase.
My Labrador absolutely enjoys eating the steamed raw food and has no adverse affects on her sensitive tummy.

4 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Sue,

We’re delighted to hear that your order arrived quickly and was really well packaged.

It’s especially lovely to hear that your Labrador is enjoying the steamed raw food and that she’s getting on so well with it. Thank you for choosing Nutriment and for taking the time to share your experience.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

I'm giving 5* because this food arrived…

I'm giving 5* because this food arrived beautifully packed and incredibly fast. The containers were easy to open and the quality of the food looked great - so easy to dish up too - no prep. However, my older dog decided NOT to eat it. He is a Pointollie, very fussy, and plain refused a teaspoon of it. I have kept the food in my freezer for now.

6 juli 2026
Logo Nutriment

Antwoord van Nutriment

Hi there!

Thank you for your lovely 5 star review. We’re really pleased to hear you were impressed with how quickly your order arrived, the packaging and how easy the food is to serve.

We’re sorry your older dog has decided to be a little fussy with it though! We hope he may come around to it in time, but we completely understand that some dogs can be very particular about their food.

Thank you for giving Nutriment a try and for taking the time to share your experience.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Easy to order and arrived quickly…

Easy to order and arrived quickly product brilliant

17 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Kristine,

We’re really pleased to hear that you found ordering easy, your delivery arrived quickly and you’re happy with the quality of the product.

Thank you for taking the time to leave us a review and for choosing Nutriment. We really appreciate your support.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Great 1st experience

Great 1st experience with nutriment. Ordering and delivery was perfect. No problems and my cocker spaniel loves the food. Top marks

23 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Sabina,

We’re delighted to hear you’ve had such a great first experience with Nutriment!

It’s fantastic to know that ordering and delivery went perfectly, and even better that your Cocker Spaniel is loving the food. Thank you for giving us a try and for awarding us top marks!

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

My dog loves the meals and it is always…

My dog loves the meals and it is always delivered on time

23 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Teresa,

We’re so pleased to hear that your dog loves their Nutriment meals and that your deliveries always arrive on time.

Thank you for taking the time to leave us a review and for your continued support. We really appreciate it.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Good quality

Very efficient

21 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Rosie,

We’re really pleased to hear that you found our service so efficient.

We really appreciate you taking the time to share your feedback and for choosing Nutriment.

Kind regards,
Jamie

Beoordeeld met 5 van de 5 sterren

Always brilliant quality food

Always brilliant quality food, love the new kinds like the gently cooked and the medallions, my small elderly dog absolutely loves them.
We collect and always get great service and a friendly welcome
Thanks Nutriment team

21 augustus 2026
Logo Nutriment

Antwoord van Nutriment

Hi Lisa,

What a lovely review to receive! We’re so pleased to hear that you’ve been enjoying our new Gently steamed and Medallions, and especially that your small elderly dog is such a fan of them.

It’s also great to know that you continue to receive such a warm welcome and great service when collecting from us. We really appreciate your continued support and your kind words for the team.

Kind regards,
Jamie

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