Purchased a supplement from NutriZone. I did so because the price was excellent and the postage reasonable. The item was exactly as advertised and everything arrived promptly and safely. Not sure what... Toon meer
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Lees wat reviewers zeggen
No contact number, no emails reply back. I have ordered form this website and i want to exchange with other product when i check on the website there is no contact number only email and i emailed 4 da... Toon meer
I recently ordered vitamins and supplements from this website, and I'm thoroughly impressed! The ordering process was incredibly smooth and user-friendly, making it easy for me to find exactly what... Toon meer
I have used a number of unreliable companies for supplements over the years, some of them with a UK website who were not based in the UK and it sometimes took weeks for stuff to arrive, and in some ca... Toon meer
Bedrijfsgegevens
- Vitamine- en supplementenwinkel
- Fitness- en voedingsservice
- Gezondheids- en schoonheidsartikelen winkel
- Natuurvoedingswinkel
- Sportvoedingswinkel
Geschreven door het bedrijf
Here at Nutrizone we offer the highest quality products that meet the expectations of the most demanding customers. In our shop you will find a wide range of products for active people - both professional athletes like body builders, runners, cyclists as well as for men and women who want to improve their appearance or general health and well-being condition. We offer sports supplements, nutrition and OTC well-being products from reliable and well known manufacturers that are safe for the body and guarantee contentment.
Contactgegevens
Verenigd Koninkrijk
- info@nutrizone.co.uk
- nutrizone.co.uk
4,3
Uitstekend
177 reviews
Heeft nog niet op negatieve reviews gereageerd
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Delivery made quickly.
25 juli 2023
Great experience
Finally, I don't have to do time-consuming research because Nutrizone.co.uk offers most supplements that my acupuncturist recommended to me. They are of high quality and very competitive prices. Fast delivery and professional customer service.
10 maart 2023
Review zonder uitnodiging
Taken payment but not received order
I placed an order online on 25th June. The website claims to dispatch on the next working day, which would be the 26th. However despite claiming delivery is 48hour Royal Mail tracked, I still haven’t received my order or even an email confirming my order has been sent with a tracking number. I emailed nutrizone yesterday and still haven’t had a response.
I won’t be ordering from this company again and would strongly advise anyone else doing so in the future. I’m now out of pocket without any sign of receiving my items.
I was hoping they would have at least responded to my email so leaving a bad review wouldn’t have been necessary, but I don’t want anyone else to end up in the same position as myself.
25 juni 2023
Review zonder uitnodiging
Excellent services
I have ordered supplements a few times from this company, in every order I made the excellent service has been consistent, thank you.
25 mei 2023
Fake advertisement
Fake advertisement.
It’s said on their website that if you order within x hours you could get the same day dispatch. However, until now I haven’t got the email of shipment. Also, they refund me without notifying me the lack of products and didn’t contact with me to hear my opinion. 😅
5 juni 2023
Review zonder uitnodiging
Nutrizone....... more like Nutrirobyourmoney
I placed an order over a week ago and I still haven't received an email saying that my order has been dispatched. Looking at the Nutrizone website their shipping and delivery policy states as follows
"All items sold are UK stock and we aim to dispatch our orders on the same day (orders placed before 2pm Monday - Friday) or within 24 hours from the purchase at the latest. Orders placed at weekends or on Bank Holidays are dispatched next working day. As soon as your order is dispatched from our warehouse you will be sent an email to confirm that your parcel is on its way."
This doesn't seem to be the case as I am well over that time period already.
I have since emailed with no reply. I have tried using the telephone number which no answers, so after the 5th attempt I left a voicemail with my contact number hoping they would give me a call back. I have also DM'd on their Instagram page with no reply. I wanted to give them time to explain what has happened before I left a negative review but they are obviously not very bothered and would rather just steal my money. I chose Nutrizone as they seemed slightly cheaper than my usual supplier but since being robbed by nutrizone its cost me twice as much because I have had to order with my usual reliable supplier..... I guess that has taught me that cheaper isn't always better!!! I would use Powerbody in future guys
25 mei 2023
Antwoord van NutriZone.co.uk
Dear Daniel,
Thank you for your feedback and bringing this matter to our attention. We do sincerely apologise for any inconvenience caused by the delay in delivering your order.
At Nutrizone, we strive to provide efficient service and ensure timely deliveries. However, there are occasions where delays can occur on the courier's end, which are beyond our control. We understand your frustration and disappointment in this regard.
We did receive your email on Friday afternoon just before 4pm. Our customer service team responded on the next working day, which was Monday (today). We apologise for any confusion caused by the delayed response, but please note that we only work from Monday to Friday, and there is no one available to respond to emails on weekends.
Considering the extended delay in delivering your order, we have decided to issue a full refund, as mentioned in the email we sent you. This is our way of showing goodwill and compensating for the delay. If the parcel is still delivered, you are welcome to keep the products as complimentary items.
We genuinely appreciate your feedback and understand the importance of providing a reliable and responsive service to our valued customers. We take this incident as an opportunity to reflect on our processes and find ways to improve our service and prevent such occurrences in the future.
We sincerely apologise for falling short of your expectations on this occasion. We understand that you have chosen to return to your usual supplier, and we respect your decision. However, we hope that in the future, you may consider giving us another chance to serve you better and demonstrate the improvements we have made.
Thank you for your understanding, and we hope to have the opportunity to improve your experience with us in the future.
Found what I wanted at a good price
Found what I wanted at a good price, purchase was despatched quickly, no complaints
25 april 2023
Pleased
First time using this company. I ordered 2 small items. Quick dispatch. I definitely would use them again.
23 april 2023
Good products well priced and delivered…
Good products well priced and delivered within a reasonable timescale.
26 maart 2023
Good service thanks
26 maart 2023
I placed my first order yesterday and…
I placed my first order yesterday and today I received an email informing that the order was cancelled because the item was no longer available. I doubt I will deal with them again. Waste of time.
28 maart 2023
Review zonder uitnodiging
Antwoord van NutriZone.co.uk
Dear Kay,
Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the cancellation of your order. Our team works hard to ensure that all orders are fulfilled to the best of our abilities, but unfortunately, in this instance, the very last unit of the short-dated clearance product you ordered was found to be damaged during the fulfillment process.
As a result, and due to the lack of a replacement product, we made the decision to cancel the order and issue a full refund to avoid any further disappointment. We have notified you and explained this via email. We understand that this is not the experience that you were hoping for, and we apologize for any frustration caused.
We appreciate your feedback and are always looking for ways to improve our service. We hope that you will consider giving us another chance.
Thank you again for your understanding, and we hope to have the opportunity to improve your experience with us in the future.
Quick and easy transaction
25 februari 2023
All brilliant,fast delivery,very good…
All brilliant,fast delivery,very good quality of product✌️
23 februari 2023
Such a relief to find a decent company!
I have used a number of unreliable companies for supplements over the years, some of them with a UK website who were not based in the UK and it sometimes took weeks for stuff to arrive, and in some cases, didn't receive orders. So I had relied on Amazon for most things, but needed something that Amazon do not stock. After much googling, I found the Nutrizone website and first of all, was reassured to see they actually had a UK address. I ordered two days ago, received an email confirmation straight away and then later that day, the tracking details. I have just received what I ordered. well packed, long use by dates, reasonable prices, VERY PLEASED, thank you, I will return!
17 februari 2023
Review zonder uitnodiging
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