North West Office Furniture Reviews 

Placed an order with a long lead time that I was aware of when ordering. However due to issues with courier services from their supplier I did not get my items within the specified time. With the NWOF Team constantly chasing and asking for updates on the situation that was out of their control they remained professional and supportive throughout the process which concluded in a positive output. A new courier was appointed who kept me up to date with all stages of the delivery and even offered to unpack and place the item where I wanted it. Thank you NWOF for seeing this through to the end.

Very impressed with nwof …they are friendly and helpful and offered the best cost for our office furniture. They were really helpful with recommendations and were quick to resolve a glitch with the supplier.

I ordered 4 chairs, which were of a very high standard and very competitively priced.

Unfortunately, they did not meet my needs and requested a return and refund. The company were superb, in its response and all those I spoke to were helpful and polite. Having returned the chairs, the refund followed immediately.

Well done! North West office Furniture.

Desk and filing cabinet ordered on Friday with the help of Rebecca in customer services. Delivery company phoned on Monday to confirm delivery on Wednesday. All arrived on due date and in perfect condition. What’s not to like?

Ordered and received promptly 4 x Tahira beech framed stackable chairs. Nice chairs.
Problem- the dowels to hold the chairs together are way too short, about half the required length, so had to purchase and cut new dowel to fit.
NWOF not approached to resolve the issue as time was of the essence but replied with apology so rating improved as the chairs are very good quality.

great quality and quick delivery

The ordering was straightforward and chair is aesthetically pleasing. A very study chair and well made but I don't find it is cushioned well
and a bit too hard for my body type and weight of 72Kg.

Superb quality, delivery on time and easy to assemble. Price was the best around

I have used this company twice now. Excellent value, customer service and delivery.

Would be 5 but had to get couple of replacement parts as minor damage on arrival. The team were amazingly quick about sorting issues so no concerns on aftercare.

All round excellent quality & service.

Best price I could find. Quick and safe delivery. I would use them again!

Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. The only thing was there was no communication about the delivery day/time. I don't need many reminders, but one would have been helpful. Overall, it was positive experience.

GREAT SERVICE AND ALL ARRIVED IN GOOD TIME

Delivered on time. Even with change to final delivery address. Pleasant delivery team who took all the boxes to the office.

Great Value.
Very good people to deal with.

Excellent customer service. One of the tables arrived slightly damaged and I phoned Jamie at NWOF at 4.30pm. There was no quibble and offered a replacement, which arrived at 8.30am the next morning. Would highly recommend this company.

Such great customer service. Arrived quickly.

Also amazing customer service when I was struggling to put the product together

I am absolutely blown away by the products and customer service I have received from NWOF.
I ordered a number of items for my study, corner desk, filing cabinet, drawers, tall cabinet & a chair.
Fabulous quality.
Had a slight problem with the chair which was dealt with in a professional & positive manner and also amazingly quickly.
I can wholeheartedly recommend NWOF and will certainly use them again.

The Titan office chair was very stylish and comfortable, it was very good value, indeed the cheapest price I could find on the internet for that make and model. NWOF provided excellent communication in respect of delivery date and time. The chair arrived as promised on the second working day after ordering, which was impressive. It was very easy to assemble and has fully met my expectations.