I ordered some outdoor chairs from NWOF which were scratched when they arrived (likely caused by transit by the delivery company). Without hesitation Rebecca arranged for some replacements and then p... Toon meer
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Lees wat reviewers zeggen
Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Toon meer
Came across this company by chance whilst researching office chairs on line. They offered good quality products at reasonable price. The ordering was straight forward and I enjoy using my new chair. T... Toon meer
Bedrijf heeft geantwoord
I used NWOF to furnish my office, the prices are great, delivery was very quick and the aftersales team were great. Over a year later I had the arm of my chair break off and they arranged for... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Contactgegevens
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Verenigd Koninkrijk
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,8
Uitstekend
293 reviews
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Great chair for the price
Great chair for the price. Just no communication to anything, it just arrived one day, luckily someone was in to get it. The SHOP app they use is worse than useless, had this issue before with it. Need to look at something different or just email customers when delivery is due.
OK reply explained it all. Could have saved a lot of typing by saying it was in DPD's hands. Most useless delivery company in this part of the NE.
25 november 2024
Antwoord van North West Office Furniture
Hi Guy,
Thank you for your review. First and foremost we are glad to hear you are happy with the product and the price, we do our very best to ensure all of our products are competitively priced and good value for money. We are disappointed that you are unhappy with the delivery experience/communication. It is surprising to hear you did not receive any notifications at all as emails are sent automatically as soon as a customer places an order and when the goods leave our warehouse. This chair was sent with DPD and the mobile contact number provided with order was passed onto DPD who are usually very good at sending tracking information via text to keep you fully updated. If you did not receive these notifications we can only apologise. We are available 5 days a week by phone and 6 days a week via email/live chat and would’ve been more than happy to provide your tracking information if we had known it had not been received.
Kind regards
The NWOF Team
Excellent no fuss simple ordering…
Excellent no fuss simple ordering process and great price.
26 november 2024
Delivery and assembly were great
Delivery was great, I have to wait to assemble and use so cannot comment further at this time.
Update. Assembly was easy
26 november 2024
First class service and Products
Every aspect of our contact with NWOF was first class. The website, the advice received from both Jamie and Andy, the fantastic prices, delivery and the quality of the products. So impressed that we ordered more furniture to fit the space left. Will definitely use again.
3 december 2024
Review zonder uitnodiging
I purchased 8 Office Chairs
I purchased 8 Office Chairs. Great price, delivered for free and quickly. All round great service A+++.
23 oktober 2024
Item was easily trackable and was as…
Item was easily trackable and was as descibed.
26 september 2024
Outstanding Service at NWOF
This company is a pleasure to work with. They went out of their way to assist (Thank you Jamie Mackie). We ordered 25 tables and I had ordered the wrong legs but NWOF acted straight away when I told them that we needed the tables for a function at our Community Centre - they even managed a discount on the delivery. Great quality of goods. Great customer service.
1 september 2024
Review zonder uitnodiging
Great value and speedy delivery
Great value and speedy delivery from a massive range of stock.
NWOF are bound to have what you're looking for and service is fabulous!
23 september 2024
Honest review
The service was quick and efficient and I thought that the chair that I bought was very good value for money.
23 september 2024
Excellent company
Excellent company. Replied to my email enquiry on a Sunday. Order arrived really quickly. Had a small problem which was sorted immediately when I contacted them. Would 100% recommend ! We placed a second order as very happy 😊
19 september 2024
Excellent service
Excellent service - especially for a replacement of a faulty chair such was done speedily and incredibly efficiently.
19 september 2024
Very easy to deal with, professional service.
Despite there being a problem with a faulty item, all the staff I dealt with were extremely positive and courteous, they had the problem sorted as soon as they could. Kept me informed at all stages.
28 augustus 2024
Good product
20 augustus 2024
Excellent company
Excellent company, fantastic prices and so helpful. Highly recommended *********
28 augustus 2024
Excellent customer service
Excellent customer service! My order was lost in transit by the courier but North West Office Furniture replied promptly to my emails and offered a solution right away, and a speedy replacement delivery was arranged. Thank you!
28 augustus 2024
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