Great experience from this website. Website had good photos of the items for sale which made choosing easier. The checkout was pretty seamless. The packaging and shipping was excellent. Goods arrived... Toon meer
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Lees wat reviewers zeggen
Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Toon meer
Bedrijf heeft geantwoord
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Toon meer
Bedrijf heeft geantwoord
Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over nz.canterbury.com
Geschreven door het bedrijf
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contactgegevens
Canterbury Customer Service, CW9 7RA, Northwich, Verenigd Koninkrijk
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Goed
585 reviews
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No Refund Policy suck
It is sad to see now refund for your products and which pull us out of your shop
18 april 2026
Antwoord van nz.canterbury.com
Hello Momin,
We regret that our policies caused dissatisfaction and impacted your experience with us. We appreciate your feedback and will review it to improve.
A message has been sent to your account.
Kind regards,
Liam
Quality Service
Quality service from ordering to delivery. Great product range, best NRL clothing line in NZ.
6 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Made in China!!!!
Made in China!!!!
Nowhere on the website did it state made in China!
For the price I paid - definitely no comensurate with a Chinese product.
16 april 2026
Antwoord van nz.canterbury.com
Hi Susanif,
I am sorry to hear you're unhappy with your recent purchase
I do want to assist and get this issue resolved.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great experience fast deliver.
18 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Online payment
Placed an order payment went through and then I got an email the next day saying it didn’t go through. Wasn’t a payment issue more an online payment issue and then when I went to try again the products I wanted were sold out.
17 april 2026
Antwoord van nz.canterbury.com
Hi,
I am sorry to hear your recent experience hasn't been positive.
I do want to assist and look further into this matter.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
my experience was not good
my experience was not good. I visited the Canterbury store in Hornby Christchurch , where the staff behaved very rudely with me. I also made a complaint, send many emails to Canterbury customer services but I did not receive any response from them. Because of this, I would not recommend the Canterbury brand to anyone.
18 april 2026
Antwoord van nz.canterbury.com
Hi,
I am sorry to hear your recent experience within one of our stores hasn't been postive.
I do want to assist and look further into this matter.
Please can you sign into your account to view the message I have just sent you?
Kind Regards,
Stephen
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy navigating the website
Very easy navigating the website, easy tracking and fast shipping, thank you
17 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Free delivery and a local business with…
Free delivery and a local business with a good reputation
11 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Order is always incomplete be good to…
Order is always incomplete be good to remove or update your site
24 januari 2026
Antwoord van nz.canterbury.com
Hi Nadia,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the stock of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I play lawn bowls and it is imperative…
I play lawn bowls and it is imperative to be warm during the winter months as well as being comfortable in what you wear. The colour black is also favourable at this time with our uniform. This is why, Canterbury is my go to for sportswear. ThanKyou Canterbury!
14 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Everything was amazing the product and…
Everything was amazing the product and how quick it came no troubles at all
9 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good quality product at a good price
Good quality product at a good price. Delivered quickly without hassle
12 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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