Great experience from this website. Website had good photos of the items for sale which made choosing easier. The checkout was pretty seamless. The packaging and shipping was excellent. Goods arrived... Toon meer
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Lees wat reviewers zeggen
Rugby jersey didn't fit as sizing is different between ranges which is crazy. Not a small difference either at least 2 full sizes. Also despite NZ store is charged through international merchant so g... Toon meer
Bedrijf heeft geantwoord
Shoes were great, matched the description perfectly! Unfortunately they were too big so I printed a return label only to find that returns/exchanges are at the expense of the buyer. Fair enough, my fa... Toon meer
Bedrijf heeft geantwoord
Super fast shipping, Boyf loves the pants - he wears them fishing, hunting and everywhere else. He wore his old ones until they were falling to pieces (literally) but they lasted years!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over nz.canterbury.com
Geschreven door het bedrijf
Canterbury of New Zealand was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play.
The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury currently supplies kit to numerous high-profile national rugby teams; England Rugby and Ireland Rugby, as well as leading clubs such as Bath and Ospreys.
The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contactgegevens
Canterbury Customer Service, CW9 7RA, Northwich, Verenigd Koninkrijk
- +64 (80) 0633140
- customer.experience@thehutgroup.com
- nz.canterbury.com
4,2
Goed
585 reviews
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The product (medium classic backpack)…
The product (medium classic backpack) was still sold by you guys which was really good. I'd had my old identical one for many years, using it to and from work. It wore very well, had great strong stitching etc at the carrying loop and at the top of the straps. I only had to replace it because the lining was finally disintegrating.
7 mei 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Quick and easy
3 mei 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always can rely on getting quality…
Always can rely on getting quality product from Canterbury
3 mei 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Great price and very fast
8 mei 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal customers.
Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.
If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Ordered a pair of boots and the order…
Ordered a pair of boots and the order was cancelled. Called as they had not turned up and was told that the order was cancelled by me. It wasn't. Then was told it was actually the warehouse as they could not find any the correct size but that there was 11 pairs so the best thing was to reorder them. I did and the same thing happened. Same excuse. was told that they would update the website, a week later they still haven't. very disappointed
3 mei 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van nz.canterbury.com
Hello,
We are truly sorry your order never arrived and for the lack of communication. We are reviewing this.
A message has been sent to your account.
Kind regards,
Liam
Super fast and so easy to order
Super fast and so easy to order . Excellent product quality, thank you so much.
29 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Order was promptly cancelled as item…
Order was promptly cancelled as item out of stock. However small item ordered at same time arrived quickly. Perhaps stock monitoring could be improved.
19 februari 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Antwoord van nz.canterbury.com
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
AVONDALE TEAM
The team at office did an amazing job and got my netball gears their gears on time. Thank you to the team at Avondale office appreciate you guys. My girls are happy
24 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
I like the products
23 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Untrustworthy seller
Size 11s were shown online, place the order all confirmed then 10 days later get an email saying payment failed.
After wasting 15 mins on chat was told they didn't have any size 11s.
Pretty disappointed, lack of trust after being lied too.
This post update is after being contacted by canterbury customer support due to my 1 star.
The customer rep informed me to again update my payment to process the order, which again I did, again the money was returned.
Today I called customer services to be told sorry theyre not in stock!
So I got stuffed around a second time!
They have lost a long time customer and I will definitely share my experience to reduce this risk for others.
27 april 2026
Antwoord van nz.canterbury.com
Hello NG,
We appreciate your feedback and are sorry to hear about the trouble with your order. We understand your disappointment in discovering the size 11s were unavailable after confirmation and the time spent on chat. We'll review this to prevent similar issues.
A message has been sent to your account.
Kind regards,
Liam
Took a long time to let me know item…
Took a long time to let me know item was out of stock. Then, when i tried to purchase something else, the payment wouldn’t go through . Very strange
27 april 2026
Antwoord van nz.canterbury.com
Hello,
We regret the item was out of stock and the payment issues you faced. We appreciate your feedback and will investigate these unusual problems to improve our service and prevent recurrence.
A message has been sent to your account.
Kind regards,
Liam
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Good quick delivery of the product
Good quick delivery of the product. Products quality was great and what I expected
26 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Very good price for rugby boots and…
Very good price for rugby boots and arrived very quick
20 april 2026
Antwoord van nz.canterbury.com
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
A real person on the other end would…
A real person on the other end would have understood my question but yr a.i bot or automated response totally didnt.
Can the uglies predominant colour be choosen by us the customer?
If you could choose to answer the quary please lemme know via Email.
Thanks for fast delivery of the 2 Uglies i ordered my son n i like em alot.
Could i have brought the one with predomanantly Red on the back as displayed by one of yr models on yr web site?
24 april 2026
Antwoord van nz.canterbury.com
Hello Craig,
We appreciate your feedback and are glad you and your son like the Uglies! We're sorry the automated response didn't answer your question about choosing a predominant color. We'll email you to discuss the availability of a predominantly red option.
A message has been sent to your account.
Kind regards,
Liam
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