OakMax Limited Reviews 

364
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Well, first of all, everyone I have spoken to regarding an order I’ve made with Oak Max they’re very kind very professional. I have ordered 7 planks for my Staircase. I can’t wait to finish them and p... Toon meer

Beoordeeld met 5 van de 5 sterren

being able to collect the timber without having to pay expensive one fee fits all delivery was a real plus for me. Timber was just what I needed and the price was very competative. I will definately u... Toon meer

Beoordeeld met 5 van de 5 sterren

Chose my sizes of oak beams and lengths to create a fantastic oak porch, with glass roof, from order to delivery, communication and deliver 100%. The young lady who called on 2 occasions to let me k... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The product is fine. However to hire a delivery company to deliver 30 railway sleepers who don’t have the facilities to unload from the lorry and expect you to provide 2 people to do it is not good en... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Houthandel
  2. ook in
  3. Bouwmaterialen leverancier
  4. Tuinbouw leverancier

Geschreven door het bedrijf

We stock affordable oak hardwood beams, planks & landscaping sleepers, which can be used in a variety of ways around your garden: to create patios, lawn & border edging, outdoor furniture, raised flower beds, planters or other DIY projects.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

364 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(364)

138 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great oak

Great oak timber at competitive prices and very friendly service.

4 maart 2026
Review zonder uitnodiging
Logo OakMax Limited

Antwoord van OakMax Limited

Hi,

Thank you for taking the time to leave us a review. We’re glad to hear you were happy with the timber, pricing and service, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 3 van de 5 sterren

Collection good, product not as thought

Collection was really simple and easy to do but was forced into that with the prices being astronomical for delivery. (£97 for £24 worth of wood) We were also disappointed that the wood had ink and scuffs all over it and made us have to do so much prep-work to use this as a decorative item. Might have been my mistake thinking this was clean oak rather than something that resembled a scaffold board.

20 februari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Matthew,

Thank you for taking the time to leave your review and for your feedback.

I’m pleased to hear that the collection process itself was straightforward, and we’ll certainly pass your comments on to the warehouse team. I do understand your frustration regarding the delivery cost. To offer nationwide coverage, we rely on third-party hauliers who charge by pallet space (up to 1 tonne), whether that pallet carries 1 oak board or 65, the cost of transport will be the same. This can make transport look disproportionately expensive on smaller orders. The benefit of this approach is that it allows us to offer the same good-quality oak across the UK without imposing a minimum order quantity. Where collection is practical, some customers choose that as the more cost-effective option.


Regarding the appearance of the timber, our oak products are supplied fresh sawn (green oak), so they are not planed, sanded or finished. Because of this, it is normal for the timber to show black saw marks, handling marks, light scuffs and other surface irregularities. In particular, black saw marks are superficial marks that can appear during the sawing process, usually where the blade heats up or picks up residue while cutting through fresh, tannin-rich oak. They are cosmetic rather than structural, and are part of the rough-sawn character of green oak. This is something we already communicate on our website, but we also take your point on board and will look to make this even clearer going forward.


That said, we always appreciate honest feedback like this, as it helps us improve how we communicate what customers should expect.


Many thanks again for your order and for taking the time to share your experience.

Dinu - Oakmax team

Beoordeeld met 5 van de 5 sterren

Real good Value for Money

Real good Value for Money. Prompt delivery. good OAK.

29 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Abdul,

Thank you for your feedback. It’s great to hear your order arrived promptly and that you were pleased with the quality and value. We’d be happy to welcome you back to OakMax anytime.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Amazing quality, great price!

Staff were super helpful. Delivery was prompt, product was extremely good

27 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Daniel,

Thank you for your great feedback. We’re really pleased to hear you had a smooth experience with OakMax and were happy with the quality of your order. We’d be glad to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Amazing company

Amazing company, honestly one of the best I’ve ever had the pleasure of buying from.

13 februari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi J,

Thank you for such lovely feedback. We’re really pleased to hear you had such a positive experience with OakMax, and we truly appreciate your kind words. We’d be delighted to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Good service…

Good product ordering and communication was good and arranging delivery was good

12 februari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Adrian,

Thank you for your feedback. We’re glad to hear everything went well with your order and delivery arrangements, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Good quality

Good quality, good service, good delivery.

20 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Mr Hill,

Thank you for your feedback. We’re pleased to hear you were happy with the quality, service and delivery, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Good Service

Good Service, Great product

13 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Mr G,

Thank you for your feedback. We’re glad to hear you were happy with the service and product, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, quality and price! Speedy service and comunication

23 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi AJM Home Improvements,

Thank you for your feedback. We’re pleased to hear you were happy with the service, quality and communication. We truly appreciate your business and look forward to supporting you again on future projects.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Happy with the 150 x 150 beams

Happy with the 150 x 150 beams, great price.

20 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Brian,

Thank you for your feedback. We’re glad to hear you were happy with the beams and the price, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Quality is great

Quality is great. Prices are good. Communication is excellent... Oakmax staff are always very pleasant and helpful.

11 december 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Tony,

Thank you for your feedback. We’re really pleased to hear you’ve been happy with the quality, value and communication from our team. We truly appreciate your support and hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Great company fantastic products 5 star…

Great company fantastic products 5 star thankyou

8 januari 2026
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Derek,

Thank you for your feedback. We’re really pleased to hear you were happy with OakMax and truly appreciate your kind words. We hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 3 van de 5 sterren

Ordered Oak planks for a pergola - bit disappointed.

Ordered Oak planks for a pergola. The thickness and width of the planks varied considerably eg with a stated thickness of 50mm the actual ranged from 46-55mm meaning that all notching had to be bespoke to each plank- difficult to do at height when the planks are 15kg. More bark on planks than expected, some significant splitting at ends of some planks and one section with void. Needed to modify design to avoid sub-standard parts of wood.

5 januari 2026
Beoordeeld met 5 van de 5 sterren

They did as promised!

15 december 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Herbie,

Thank you for your feedback. We’re really pleased to hear everything went as promised, and we appreciate you taking the time to share your experience. We hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Went well

Went well. Good customer service and delivery details.

9 december 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Hall,

Thank you for your feedback. We’re glad to hear everything went well and that the service and delivery information were clear. We hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 4 van de 5 sterren

Good product poor communication.

The products are excellent, but the delivery information was not so good. My delivery was delayed, and I was provided with incorrect information. The driver had an issue with driving hours, causing a delay, and I was only made aware of this by the driver, who arrived after 6 pm.

13 november 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Mark,

Thank you for your feedback. We’re pleased to hear you were happy with the products, but we’re sorry the delivery communication fell short on this occasion. We understand how frustrating it is to receive incorrect information, and we’ll be raising this with our Palletforce network to help improve communication and provide clearer updates when delays occur.

The OakMax Team

Beoordeeld met 4 van de 5 sterren
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Richard,

Thank you for your feedback. We’re pleased to hear you were happy with the product and value, and we hope to welcome you back again in the future.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

Use these guys!

Great price. Great communication. All round great. Will definitely be using again, highly recommended.

12 november 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Mark,

Thank you for such a strong recommendation. We’re really pleased to hear you were happy with the price, communication and overall experience. We truly appreciate your support and would be glad to welcome you back again.

The OakMax Team

Beoordeeld met 5 van de 5 sterren

The management sorted out any issues…

The management sorted out any issues and were good to deal with.

10 november 2025
Logo OakMax Limited

Antwoord van OakMax Limited

Hi Robin,

Thank you for your feedback. We’re glad to hear everything was handled properly by our team and that you found us easy to deal with. We truly appreciate your support.

The OakMax Team

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