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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I switched to OBHost after facing issues with my previous host, and the difference is clear. Setup was smooth, performance improved, and I haven’t faced downtime issues so far. Their cloud and migrati... Toon meer

Beoordeeld met 3 van de 5 sterren

One day I received a letter: "This is a notification that your service has now been suspended. Suspension Reason: brute-force from your network / domain" I opened a Ticket #OB-51630652 to real... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

While I was searching the net, I've found a good option to order a web hosting solution for my new Joomla project. It is OBhost provider - every time I ask a question, their team is ready to give a he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Spam emails, phishing emails, and malicious web content are being hosted here. Abuse ticket was opened, proof of abuse was supplied. Host closed ticket without reply or remediation. Re-opened the tick... Toon meer

Bedrijfsgegevens

  1. Business- en IT-adviesbureau

Geschreven door het bedrijf

Our company was carefully built to create high-value hosting services and true long-term relationships with our clients and supporters. The values we own today : reliability, tolerance - were rooted by our customers over the years of successful collaboration.


Contactgegevens


3,7

Gemiddeld

TrustScore 3.5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I feel that they have helped me and…

I feel that they have helped me and provided the best customer service.

26 december 2023
Review zonder uitnodiging
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 1 van de 5 sterren

Worst Company ever Don't purchase…

Worst Company ever Don't purchase hosting from them. I've purchased hosting from them initially it went fine for 2 months but after the server started making issues again and again. We are a software firm and have purchased a cooperate package but their customer service is worst. They do not respond on time and they really don't care about their client's business...!

20 december 2023
Review zonder uitnodiging
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Antwoord van OBHost LLC

We're really sorry you've had a bad experience. We're here to help and your feedback is important to us. We'll look into what went wrong and try to fix it. I couldn't find any account under your name, so if there's something like your IP being blocked over the firewall, please let us know through a ticket first. Also, I couldn't find any ticket or account associated with your service. If this is part of a campaign to tarnish our reputation, we kindly ask for honest feedback so we can address any issues. If you need anything specific or have more feedback, please let us know.

Beoordeeld met 5 van de 5 sterren

2 years of service without a problem

4 december 2023
Review zonder uitnodiging
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 1 van de 5 sterren

I have been a customer of OBHost for 5…

I have been a customer of OBHost for 5 years, and unfortunately, my recent experiences have compelled me to reconsider my satisfaction with their services.

Over the past 6 months, my websites has faced recurrent issues, including downtime and slow performance. Despite reaching out to their support team multiple times, the problems persist, and I am now receiving complaints from my clients.

While I appreciate the efforts made by the support team to resolve each incident individually, it appears that the root causes are not effectively addressed, leading to a recurrence of issues shortly after each resolution.

The specific problems I am encountering have significantly impacted the performance and reliability of my website, jeopardizing the reputation of my business. The impact on my clients' satisfaction is of great concern

22 november 2023
Review zonder uitnodiging
Logo OBHost LLC

Antwoord van OBHost LLC

Hi,

Thank you for being a loyal customer of OBHost for the past five years. I’m sorry to hear about the issues you’ve been experiencing. Our records show no downtime on our end in the past six months, so I recommend checking your website settings and configurations.

We appreciate your feedback and want to ensure your satisfaction. If the problems persist, please reach out to our support team again so we can assist you further.

Thank you for your understanding.

Beoordeeld met 2 van de 5 sterren

The idea of adding additional $2 after…

The idea of adding additional $2 after a site expires awaiting renewal is fraudulent. That has made many people not to renew there site. I have many other hosting companies I shop on there server non had ever requested for such fraudulent additional charges only you. And the issue of one single site in directadmin panel is too bad. many directadmin panel that is upto $10 in prize have addon of 1 extra or 2 extra domain, with good ssl that covers both subdomain and the domain. but your does not cover subdomain.

27 augustus 2023
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Antwoord van OBHost LLC

Hi,

Thank you for your feedback. We apologize for any inconvenience caused by our renewal policies. The additional $2 fee after a site expires is a standard charge to cover administrative costs, and it's communicated in our terms of service.

DirectAdmin is a budget-friendly panel and does come with some limitations. However, the DirectAdmin team is constantly working on improvements.

For a more feature-rich and comprehensive service, we recommend considering cPanel service from us, which offers additional functionalities and greater flexibility.

If you have any further questions or need assistance, please feel free to reach out to our support team.

Beoordeeld met 5 van de 5 sterren

OBHost LLC very good

28 september 2023
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 1 van de 5 sterren
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Antwoord van OBHost LLC

We would like to better understand the specific issues you encountered so we can work towards improvements. Your input will help us identify and address any shortcomings in our services and management practices.

If you would be willing to provide more details or share your specific concerns, please feel free to contact us at dave.jacobs@obhost.net . Your feedback will play a vital role in helping us enhance our services and ensure a more positive experience for our customers.

Beoordeeld met 1 van de 5 sterren

I keep telling them not to send emails…

I keep telling them not to send me email about my invoice that I have paid and I said I am not interested to use it again.. but they just keep sending me email... Its quite irritating..

27 augustus 2023
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Antwoord van OBHost LLC

Hi,

We use verified data exclusively for marketing purposes. If you are receiving any unsolicited marketing emails or there is an error, please let us know at support@obhost.org, and our team will promptly remove your email address from our list.

Thank you.

Beoordeeld met 1 van de 5 sterren

very bad service

11 augustus 2023
Review zonder uitnodiging
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Antwoord van OBHost LLC

We appreciate your feedback and the opportunity to address any concerns you may have. Your insights are invaluable in helping us improve our services and management practices. If you could kindly share more details about the specific issues you encountered, it would greatly assist us in identifying areas for improvement.

Please feel free to reach out to us at support@obhost.org with any additional information or concerns you may have. Your feedback is crucial in our ongoing efforts to enhance the overall experience for our customers.

Thank you for taking the time to provide your input, and we look forward to hearing from you soon.

Beoordeeld met 3 van de 5 sterren

Website is operational now

Well, it’s alright now ! Due to eid holidays it took so much time but eventually the issue has been resolved by obhost team. Thanks!

1 juli 2023
Review zonder uitnodiging
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Antwoord van OBHost LLC

Thank you for your understanding and patience during the Eid holidays. We're delighted to hear that the issue has been successfully resolved by our OBHost team.

Your feedback is invaluable, and we truly appreciate your kind words. We understand the inconvenience you faced and are grateful for your continued trust in our services.

If you have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help.

Thanks again for choosing OBHost, and we wish you a great day!

Beoordeeld met 5 van de 5 sterren
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 5 van de 5 sterren

Great customer service and fast…

Great customer service and fast response:))))

25 april 2023
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 4 van de 5 sterren

Good Experience

Good Experience, They are readily available and respond to the query at their earliest.

23 maart 2023
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 5 van de 5 sterren

GOOD

Good they are. Awais Khawaja Shahab the nice person we are dealing with.

24 maart 2023
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 5 van de 5 sterren
Logo OBHost LLC

Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 5 van de 5 sterren

We have been using OBHost services…

We have been using OBHost services since a couple of years and found them very competent.

22 maart 2023
Logo OBHost LLC

Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

Beoordeeld met 3 van de 5 sterren

VM got reset, downgrade from OpenVZ7 to OpenVZ6

i got a very cheap yearly plan of virtual server from their Black Friday Promo, it was Frankfurt OpenVZ7 vm with 4C Ryzen 6GB Ram and 80GB SSD. Everything is good (Support, Network etc) until a couple of months later it was suddenly gone, cannot ssh, also no vm appears on my virtulalizor.
I contacted support and they answer briefly: my vm got reset and they will reprovision it, but to OpenVZ6, what? i need at least Ubuntu 20 or Debian 10, not ancient Ubuntu 18..
i ask them to migrate mine to OpenVZ7 but they said it came with a cost, what? i think this was a very bad first impression of them. im very dissapointed and immediately canceled my service and not going back..

Fast support, not very good service. I was lucky it was not a production server.

EDIT AFTER THEIR REPLY:
Ticket#OB-01695715
Ticket#OB-01691954
invoice#33893

Change Date of experience to Sep24,2022, sorry i have missed to the correct date before

24 september 2022
Logo OBHost LLC

Antwoord van OBHost LLC

We're truly sorry to hear about your experience. Your feedback is invaluable to us as we continually strive to enhance our services. Regarding the unexpected disappearance of your virtual server, please accept our sincere apologies for any inconvenience this may have caused.

It's important to note that occasionally, server resets can occur due to missed payments. However, upon resolving the payment issue, we promptly provide access to the latest available machine to ensure uninterrupted service. Our aim is always to deliver the highest level of performance and reliability.

As our infrastructure evolves to meet the growing demands of our customers, we're constantly adding new machines to our network. This expansion may occasionally result in variations in virtualization versions. However, rest assured that the specifications of the server, including CPU, RAM, and storage capacity, remain consistent across all machines.

We understand the importance of maintaining consistency and reliability in our services, and we regret any confusion or inconvenience caused by this situation. Your satisfaction is our top priority, and we're committed to addressing any concerns you may have.

If you have any further questions or require assistance, please don't hesitate to reach out to us. We value your business and appreciate the opportunity to improve your experience with us.

Beoordeeld met 1 van de 5 sterren

The server I purchased is insanely…

The server I purchased is insanely heavy!
I purchased another one from another seller for the half price and way better

24 maart 2023
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Antwoord van OBHost LLC

We're sorry to hear about your dissatisfaction with the server you purchased. Your feedback is important to us as we strive to provide the best products and services to our customers.

It's worth noting that every company has its own pricing structure based on various factors such as hardware specifications, support services, and overall quality. While we aim to offer competitive pricing, we understand that different sellers may have different pricing strategies.

If you have any specific concerns or if there's anything we can do to address your issues, please feel free to reach out to us. We're here to assist you and ensure your satisfaction with our products and services.

Beoordeeld met 1 van de 5 sterren

very bad host

24 maart 2023
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Antwoord van OBHost LLC

We appreciate your feedback and the opportunity to address any concerns you may have. Your insights are invaluable in helping us improve our services and management practices. If you could kindly share more details about the specific issues you encountered, it would greatly assist us in identifying areas for improvement.

Please feel free to reach out to us at support@obhost.org with any additional information or concerns you may have. Your feedback is crucial in our ongoing efforts to enhance the overall experience for our customers.

Thank you for taking the time to provide your input, and we look forward to hearing from you soon.

Beoordeeld met 5 van de 5 sterren

This is great and the person sir Awais…

This is great and the person sir Awais Khawaja is brilliant.
👍 Giving in very good service 💗

23 maart 2023
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Antwoord van OBHost LLC

Thank you so much for your kind words and taking the time to share your experience with us!

If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.

Thanks again for your wonderful review!

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