Ordered avenged sevenfold shirt for my son, 3 weeks later order is still waiting to be fulfilled. No customer service, only ai response from a Lauren, and no hint of recognition to my concerns. Reques... Toon meer
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I started reading these negative reviews of things not showing up right after buying a $45 Incubus tank top and got really worried and disheartened. However, I was very pleased to find my order had ar... Toon meer
Bedrijf heeft geantwoord
Ordered a shirt for a gift, waited weeks NO shirt , finally had to cancel. My money was refunded. A couple weeks later a shirt shows up from Official band shirts not what I ordered and my order was... Toon meer
Bedrijf heeft geantwoord
I got my order which was my original issue it took a really long time to arrive and scared me due to all the Reddit threads saying it wasn’t going to come but it did and it’s exceptional quality actua... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Contactgegevens
65 Court St. Suite 20-22, 10601, White Plains, Verenigde Staten
- officialbandshirts.com
2,4
Slecht
114 reviews
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Never received my orders
Never received my orders. I have been waiting for months.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Kersty,
Very sorry to hear of the issue you've experienced with your order. We would love to help you with this.
Please click the Contact Us link found at the bottom of our site and reach out to our support team regarding your order. We will of course have a further look into this and ensure your order is received, replaced, or refunded.
We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts Support
I ordered a shirt almost a month before…
I ordered a shirt almost a month before my granddaughters birthday, her birthday came and went, never got the shirt, I never got the 20% off the first order as promised. $40.00 for a piece of crap shirt that still isn't here yet. They say it's been shipped, custom issues, blah, blah, this is a scam website, do not use!
3 november 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your purchase Dana. Very sorry to hear of the issue with your order. We would love to help you with this and to find a resolution. Please note, to receive 20% off your order, a discount code must be entered at checkout.
Please click the Contact Us link found at the bottom of our site and reach out to our support team. We will have a further look into this for you and ensure a replacement or refund is received. Thank you!
Lauren
Official Band Shirts Support
Terrible quality
The quality of the shirts received are terrible. I received 4 in total and 2 of them were a completely different colour to what is shown on the site and the others are very poor print quality. Looking at the labels and manufacturer I don't believe that these are official shirts and are basically just knock offs. I have hundreds of band shirts that I've collected over the years and I have never seen anything this bad.
15 november 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your purchase Simon! All items on our site are 100% officially licensed and are produced by the artist's official merchandise manufacturers. Please note, many artists found on our site do not use the same merch manufacturers as the others. So blank tees and printing methods used does vary by artist / design.
All items are of course eligible for free return or exchange within 30 days of purchase. Simply print a prepaid return label from our online returns portal.
If you have any further questions or concerns please reach out to our support team by clicking the Contact Us link found at the bottom of our site.
Thank you!
Lauren
Official Band Shirts Support
Not what’s advertised
First time ordering and received a sweatshirt that looked nothing like the picture displayed on the website. Logo was printed 50% larger on the front and for the price, the material was cheap. It also took the maximum 10 business days to ship. I also have to write the review here because it literally wont let you leave a review on the website.
12 november 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Greg,
Thank you for sharing your feedback, and we’re sorry to hear that your first experience with us did not meet your expectations.
We strive to represent our products as accurately as possible in our imagery and descriptions, and we regret that the sweatshirt you received felt different from what you anticipated in both design scale and material quality. Shipping timelines can vary within the window displayed at checkout, but we understand that waiting the full timeframe can still feel lengthy.
We’d welcome the opportunity to review this further with you and discuss possible options, including a return or exchange if you change your mind. Please reach out to our customer service team with your order number, and we’ll be happy to assist.
Lauren
Official Band Shirts Support
C'est une arnaque
C'est une arnaque ! Vous ne recevrez jamais votre tee shirt, ils ne vous rembourseront pas et vos données bancaires et personnelles seront partagées. A fuir !!! Ils mettront une réponse à cet avis en mentant sur leur bonne foi. Des salopards finis doublés de menteurs.
4 november 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Nicholas,
We are sorry to see this review, as we take allegations like this very seriously. However, we are unable to locate any order in our system under the details associated with this review.
We do not share or sell customers’ personal or financial information, and we work in good faith to resolve any legitimate issues brought to our attention. It is possible that this review may be intended for a different company or website, as unfortunately there are similarly named sellers in the marketplace.
If you did place an order with us, we invite you to contact our customer service team directly with your order number so we can investigate and assist. Thank you!
Lauren
Official Band Shirts Support
They SUCK
They SUCK! Hope you are in no rush to receive your item you order. It is 10 business days until the order is even processed. Then it has to me made / produced, in the USA it will be at least 30 days before you are lucky enough to maybe get the item you ordered. After NO progression of the fulfillment process , after a week, I asked to cancel the order and get a refund. They said NO. Said I had to first receive the item and then return it within 30 days. Seems crazy that they take longer than. 20 days to get you the item and then by the. The return period has expired. Totally ridiculous
Addendum: the item has still NOT processed as yet. I was able to replace this item with two day shipping in NJ USA.
I have asked for a a return shipping label, BUT have NOT received one from this terrible customer service disaster of a company. PLEASE go read their reviews on the better business bureau and Trust pilot B4 making the same mistake Imade. DO NOT ORDER FROM THIS company
23 september 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Fred,
Thank you for your message! Our system is showing your order was placed on September 21st (four days ago). Please note, the item page for The Who hat you purchased states the item requires 5-10 business days for processing prior to shipping out. Please note, this item typically ships out around the five business day mark. As soon as your order ships tracking details will of course be forwarded to you automatically.
All orders are eligible for free return or exchange within 30 days of purchase from our returns portal online. Please don't hesitate to reach out to our support team if you have any further questions. Thank you! Enjoy your order once it arrives!
Best regards,
Lauren
You wont receive your order
You wont receive your order. Ordered over a month ago for an event that has now passed. Paid extra for expedited shipping. I still have yet to even receive a tracking number. Total scam.
15 september 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Danielle,
Thank you for your message! Very sorry to hear that your order has not yet arrived. We can of course have a look into this for you and ensure this is corrected. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away. Also, please note we do not offer Expedited ship methods on our site. Perhaps there is some confusion here.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
The Never Ending Wait
I might turn 105 before I get my shirts.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Alexander,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Been two weeks and still waiting on two t-shirts that were listed as in stock. Not sure if I’m being scammed yet, but I would cancel the $80 order if I could. Likely a bad choice.
Been two weeks and still waiting on an order to be fulfilled for two t-shirts that were supposedly in stock.
20 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Robert,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
If I could give 0 stars I would
If I could give 0 stars I would. I purchased a shirt for a concert 3.5 weeks in advance. I just got back in town from the concert...no shirt.
I didn't see the reviews from this company until after purchasing. Never again will they get my money.
When and if I get my shirt I will be returning it.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Denise,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
I BELIEVE THIS COMPANY IS A SCAM
I BELIEVE THIS COMPANY IS A SCAM. I ordered a shirt over 2 weeks ago and the website says the order is awaiting fulfillment. To check its status you have to send an email which is never responded to although I get a generic response that says it will respond in 2 business days. 3 emails an 3 no responses later I will dispute the charge with my credit card.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Susan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Ordered a shirt literally weeks ago
Ordered a shirt literally weeks ago. It says awaiting fulfillment. How after so long has it not shipped yet? I wrote 4 emails and got no response, left a message on Instagram with no response, and read how others never even got theirs. Have they been reported to the BBB? Because I’m going to. This screams scam.
1 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Heather,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all messages our support team receives are responded to within one business day (Monday-Friday). Perhaps the replies are going to your spam folder.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Purchased shirt for a specific…
Purchased shirt for a specific reason/date and was given a 3-5 shipping estimate, which was weeks ahead of when I needed it. We're at a month now and still no shirt. Support is helpless. Would never buy from this place again.
18 juli 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Ryan,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Don't buy anything on this site
Don't buy anything on this site! It's a scam even though their website looks beautiful and they have good Insta & FB pages. Note how they do not have a phone number anywhere so you can't get in touch in case things go wrong. You will pay for your order and then wait several weeks to get a tracking number. Then the tracking number will say it's been delivered and you still won't have your product and no one will ever answer any of your emails.
30 juli 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Jenny,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear of the issue with your order. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you. Thank you!
Best regards,
Lauren
Official Band Shirts Support
They are absolutely awful
They are absolutely awful. Do not order from here . Received this message on July 9th after ordering on June 29th.
“As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.”
Now over a month later and still nothing after being told it’ll be dispatched again shortly on July 16th. Avoid ordering from this place at all costs
1 augustus 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Matthew,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that your order has not yet arrived. Please reach out to our support team via the Contact Us link at the bottom of our site with your order details and we will look into this right away.
Please note, all orders are of course eligible for free return or exchange within 30 days of purchase.
We look forward to hearing from you and providing you with your tracking details. Thank you!
Best regards,
Lauren
Official Band Shirts Support
Poor Customer Service
I ordered a bruce springsteen shirt from this company. Over ten business days passed and still have not received a tracking number. I have reached out to them via email (because they have no phone number listed that I could find) and interacted with “Lauren”. Who btw, cut and pasted stock responses, with no specific answers that pertain to my simple question on why it is taking so long. It took them two-three days to respond on top of that.
Upon writing this review, it is now 12 business days since I ordered and still have not received a tracking number.
I WISH I ordered from the official Bruce Springsteen website. Obviously, I will never order from this company again, nor will I recommend using this company.
19 mei 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Gabriel,
Thank you for your message! Very sorry to see there was a delay in shipment of your order from our facility. However, we are seeing that delivery has been completed by USPS on June 11th. If there are any other issues please don't hesitate to reach out to our support team. We're here to help. We hope you enjoy your Bruce Springsteen order! Thank you!
-Official Band Shirts Support
Sketcy
The quality of t-shirts is not great. The material is thin and easily gets twisted after washing. Also, they have no phone number listed. The email is the only way of communication. I ordered two t-shirts but one of them has not arrived. It has been a while but there is no update whatsoever. This business seems to be run by typical new era "entrepreneurs" who are all about doing it in the easiest way possible, like Etsy sellers using Printify. Will not order again.
9 mei 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Tommy,
Very sorry to hear that one of your items has not arrived. We can certainly look into this for you. Please click the Contact Us link at the bottom of our site and include your full name and order number when submitting an inquiry. We respond to most messages within one business day and can certainly provide tracking for this item. Please note, processing times for items on our site vary by artist. Please see the 'Availability' section on the item pages for specific processing times.
All orders are of course eligible for return or exchange within 30 days of purchase if not used or washed. Simply click the Returns & Exchanges link found at the bottom of our site to print a prepaid return label.
Official Band Shirts has been in business for 15+ years and has accumulated 50,000+ five-star reviews online. We are the leader in officially licensed music and entertainment merchandise.
We look forward to hearing from you and resolving your issue. Thank you!
-Official Band Shirts Support
Poor quality. Awful fit.
Complete rip off. I've worn t-shirts my whole (long) life, always M. Ordered 7 shirts, ALL of them fit like a small. Unwearable. Horrible fit. Poor quality. Just rip off some visuals from the Web, get on Canva and have it printed at a local custom shop. You'll be better off. And if you're from Canada, forget it. You'll get destroyed at the border (2025). I'll have to give those to charity.
29 april 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Very sorry to hear you are not satisfied with your purchase. All items not used or washed are certainly eligible for return within 30 days for a full refund of the purchase price. Simply access our easy-to-use online returns portal to complete a return. Unfortunately we don't have much control over import charges levied when a customer imports items from abroad. If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
-Official Band Shirts Support
Product shrunk two sizes and is unwearable
DO NOT BUY FROM THEM. I've bought enough music tshirts over the years to know to wash them on cold when i first get them and don't tumble dry. Unfortunately this didn't help me with the awful shirt I got from 'Official Band Shirts'. I bought a large which ended up a medium on the width and a small in the length after one careful wash. But they refused to do anything, hiding behind a no returns policy if it's been washed, which is dumb if the product fails despite being washed correctly.
UPDATE - IT GOT WORSE: Don't be fooled by the PR stunt below, which seems to be from the same person (bot?) who responds to everyone who contacts them (me included). I pointed out to Lauren that I had followed all care instructions but it shrunk, and I asked them to make it right. Lauren refused, hiding behind the same policy I quoted in my original post. And the next bit is laughable... despite having mainly 1 star reviews for the last few years, they suddenly got two 5 star reviews within an hour of me posting mine. Who do they think they're kidding?
12 maart 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Bill,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your purchase.
Please note, our t-shirts are able to be washed and dried. Please follow the care instructions on the t-shirt label to preserve the sizing of your item.
Items on our site are eligible for return or exchange within 30 days of purchase if not used or washed, excluding final sale items.
We would love the chance to make this right with you. Please contact our support team from the Contact Us link at the bottom of our site. We will certainly work to provide a solution for you.
Thank you!
Lauren
Official Band Shirts
These are the worst quality shirts I've…
These are the worst quality shirts I've ever seen. They are incorrectly sized, so thin you can see through them, and the thread was already unraveling when I got it. They are so over priced as to be grotesque.
21 maart 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Desirae,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with the Janis Joplin item you purchased. All of our items are eligible for return or exchange within 30 days of purchase. Simply visit the Returns & Exchanges section of our site to have that processed.
Also, if an item is defective we sincerely apologize! We certainly replace defective items free of charge. Please contact our support team with a photo of the defective item and can have that taken care of right away for you.
Again, we're very sorry for the issue with your order and would love the chance to correct this. We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts
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