Ordered avenged sevenfold shirt for my son, 3 weeks later order is still waiting to be fulfilled. No customer service, only ai response from a Lauren, and no hint of recognition to my concerns. Reques... Toon meer
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I started reading these negative reviews of things not showing up right after buying a $45 Incubus tank top and got really worried and disheartened. However, I was very pleased to find my order had ar... Toon meer
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Ordered a shirt for a gift, waited weeks NO shirt , finally had to cancel. My money was refunded. A couple weeks later a shirt shows up from Official band shirts not what I ordered and my order was... Toon meer
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I got my order which was my original issue it took a really long time to arrive and scared me due to all the Reddit threads saying it wasn’t going to come but it did and it’s exceptional quality actua... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Contactgegevens
65 Court St. Suite 20-22, 10601, White Plains, Verenigde Staten
- officialbandshirts.com
2,4
Slecht
114 reviews
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T-Shirt never arrived and no help from them.
I ordered a t-shirt more than two months ago. "Lauren", whom Im sure is a BOT, keeps sending me a tracking number showing its in Germany. I live in New Zealand, (other side of the world). These guys have been terrible and I wish I had read these reviews first. I do not recommend these guys at all!
14 maart 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Mike,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with your package while in transit to New Zealand from the USA. Tracking for your order is showing this was delayed at the postal hub in Germany while on the way to New Zealand from the USA. Unfortunately this is the only information the postal service was able to provide us.
Your order has been refunded in full due to the significant shipping delay while in transit internationally. If there is ever an issue please don't hesitate to reach out to our support team. We are certainly not 'bots'. We will always work to fix the situation immediately. Thank you!
Lauren
Official Band Shirts
Company does not deliver.
I ordered a shirt over 3 weeks ago. The shirt still hasn’t come. Given such a long delay, I reached out to customer service and they sent me the tracking number (which I already had) and let me know they don’t really care (mail can be slow). I guess I was expecting actual customer service or empathy.
12 maart 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Derrick,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the shipping issue you faced with your order.
Tracking for your purchase is showing a delay within the postal system at the Indianapolis USPS sort facility. This has since cleared and tracking is showing your package has been delivered at your provided shipping address.
If there is ever an issue please don't hesitate to reach out to our support team. We will always work to fix the situation immediately. Thank you! Enjoy your Bruce Lee and Bob Marley t-shirts!
Lauren
Official Band Shirts
I bought a shirt..then saw the reviews…
I bought a shirt..then saw some bad reviews and tried to cancel . Well, They got back to me and said i could return it once it arrives. The shirt arrived within maybe 5 days since i purchased it. It looks exactly like the picture. The design isnt a cheap stick on. Its not $60 shirt quality but its def what i wanted. Totally keeping it. Im 6'1 230. bought an XL and its the right size. Ill actually buy from these guys again; They're dope shirts.
30 januari 2025
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for taking the time to share your experience!
We completely understand wanting to do some research before making a purchase, and we're glad you gave us the opportunity to earn your business. It's great to hear your shirt arrived quickly, matched the product photos, and fit just as expected.
We appreciate your comments about the quality and are especially happy to hear you'll be keeping it and shopping with us again. Thanks for the support, and we hope you enjoy your new shirt for years to come!
Jessica
Official Band Shirts
Off centered print- poor customer service
Ordered a Tshirt of my wife’s favorite band to give her for Xmas this year. This was a gift I was excited to give. Ordered early November, allowed the 7-10 days to ship before I went to track order. Said processing for 3 weeks. Finally received it. Thought it was good. Wrapped it, wife opens it and initially is excited but then notices after she puts it on that the print is clearly off-centered and so obvious someone didn’t know what they were doing. Wrote “Lauren” at customer service who then just sends me a link to returns and exchanges without any apologies or offfers to just send out a new one like a decent company would. I provided pictures as well, still nothing. Never again @officalbandtshirts.com you’ve lost a customer
11 december 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Mike,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with the print of the item you purchased.
We certainly do replace defective items if a photo is provided. We also accept returns for all items within 30 days for refund or exchange.
We'd love the chance to make this up to you. Please reach out to our support team and we will certainly find a solution for you. Thank you!
Lauren
Official Band Shirts
Estafa
Pague la camiseta y tras varios intentos de comunicación para ponerme en contacto con ellos jamás llegue a recibirla. Perdí mi dinero y tiempo. Para mi esto se llama estafa
17 juli 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Raquel,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your order.
Please reach out to our support team by clicking the Contact Us link at the bottom of our site. We can of course provide you with the most updated tracking details for your purchase so you are given an arrival date.
We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts
Order was Processing for 3 months and I…
Order was Processing for 3 months and I never received my order.
21 november 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Mike,
Thank you for your Rolling Stones t-shirt purchase from Official Band Shirts! Very sorry to hear of the issue with your size exchange.
Our system is showing the size exchange you requested has been delivered to the shipping address provided at checkout. Please contact our support team from the Contact Us link at the bottom of our site if you are still experiencing an issue. We will always work to fix the situation immediately. Thank you!
Lauren
Official Band Shirts
These shirts are very low quality
These shirts are very low quality. I received one that said it could be dried on low. It came out twisted and crooked and unwearable. I emailed Lauren at customer service who informed me their shirts can NOT be dried. Since it didn’t know that and that’s not what the instructions say I asked for a refund. She refused bc they don’t refund for washed items. I also never received part of my order and I’ve contacted Lauren asking and she will not answer me. She responds but it has nothing to do with where my order is or a tracking number. This place is definitely a scam. These same shirts can be found at other companies including Amazon. Order from one of them.
13 november 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Christin,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the issue with your order.
Regarding the care of your items, most of our t-shirts can certainly be dried. Please wash and dry your items according to the manufacturer care instructions on the item labels. As care does vary by design and t-shirt type.
All of our items are of course eligible for return or exchange within 30 days of purchase if not used or washed. Also, tracking is showing delivery of your items has been completed. If there is ever an issue, please contact our support team from the Contact Us link found at the bottom of our site. We will always work to fix the situation right away.
Thank you!
Lauren
Official Band Shirts
Sent the wrong color shirt and didn’t…
Sent the wrong color shirt and didn’t care to offer to waive shipping so I can purchase the correct color and have it delivered in time for a gift. Also slow to respond and generally more expensive than other sites and for what? The customer service sucks and prices are more expensive. I should’ve check trust pilot before buying from them.
27 juli 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Lucia,
Thank you for your purchase from Official Band Shirts! We're very sorry to hear of the issue with the color of the item you received. We will always process a replacement if the wrong item is received.
Please send a quick photo to our Support team so we can have a replacement item processed. We hope this helps. Thank you!
Lauren
Official Band Shirts
Over a month and still waiting on 2…
Over a month and still waiting on 2 shipments to 2 different addresses. The response I get is "orders delivered" & to check neighbor or local post office. I've been scammed before and it's not the end of the world but I want everyone else to know what kinda P.O.S. these S.O.B's are.
13 juni 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Jeremy,
Thank you for your purchase from Official Band Shirts! Very sorry to hear of the delivery issue you experienced with your order.
We would love to provide you with your most updated delivery details. Please reach out to our support team with your order details. We will always work to fix the situation right away.
Thank you!
Lauren
Official Band Shirts
They sold my information to scammers.
I’ve never once gotten a call, text or email from scammers. The next day after I place my order. I got a scam call claiming to be Verizon, scam text message claiming to be USPS. And a fake PayPal receipt in my email. It’s also been a week since I placed my order and still no shipping email. This company is a scam and needs to be shut down.
15 april 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Eric,
Thank you for your message! We certainly have no information to share regarding a 'fake' or 'scam' phone call you received from 'Verizon'. Unfortunately these phone calls are a regular occurence for everyone these days.
We are an online clothing store with 250,000+ lifetime customers. We have been in business since 2009 and are the leading source for music and entertainment merchandise online.
All payment information provided to us is done through secure checkout on our site. By law, we do not receive full payment information provided to us by customers. We receive partial card numbers and they are automatically run by the card processers when a customer checks out in the store. In fact, when a customer checks out with PayPal, Amazon Pay, Apple Pay, or Google Pay, we don't even see partial card numbers. These services handle everything payment related and are in charge of payment information.
Regarding your order, please note the processing time noted on the item page of the design you purchased. Most items on our site require 5 business days to process prior to shipping out. As they are made-to-order. Please allow this amount of time for your order to process and for your shipping confirmation email to be received.
If you have any further questions please don't hesitate to reach out by the Contact Us link found at the bottom of our site.
Thank you!
Best regards,
Lauren
STAY THE F AWAY from these guys
STAY THE F AWAY from these guys. No joke. This is some sort of scheme, and no part of it involves actually getting the items you order. No replies, no customer service, just ghosting...find an alternative vendor !
2 april 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Michael,
Thank you for your message and review. As mentioned on the item page fo the Rolling Stones item you purchased, please allow 5-10 business days for processing prior to this shipping out.
For further details, please check the Availability section on the item page next to the item photos. Here you will you find the required processing time for your purchase.
Our system is showing all messages received from your account and have been replied to. Perhaps our replies are landing in your spam box.
If you have any questions please let us know by clicking the Contact Us link found at the bottom of our site. Thank you!
Best regards,
Lauren
Why Gawd??
Every shirt outa the 5 for $40 is not even close to anything I've been a fan of. Mixed bag is right. The 'super soft' shirts I selected and paid extra for are also not what I received. And my receipt conveniently doesn't show those selections either. The Ministry logo is crooked and the Pantera shirt is a Hanes long sleeve made out of sandpaper. Don't bother ordering from this site. I'd love my $150 back but according to the rest of these reviews I'm better off just keeping em.
12 maart 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your message! Very sorry to hear that you do not like the items purchased. We offer a 30 day return policy online with free returns within the USA.
If you have any further questions please don't hesitate to reach out to our support team via the Contact Us link found at the bottom of our site. Thank you!
Best regards,
Lauren
Order status changed to Partially Shipped
I only received part of my order and sent an email to Official Band Shirts, but did not get a response. They don’t have a phone number to call and clearly lack in the customer service department based on my experience as well as prior reviews. I’ll be disputing part of the charge for the shirt that I did not receive unless the shirt is either shipped or I receive a response with an update.
4 maart 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Adam,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page for the item in your order that has not yet shipped, this design requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. As you are within the stated processing time frame. Once the item leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
Canadian customers beware of additional cost
Ordered shirts. Googled reviews and found all these! Tried to cancel but it was too late. It took about 3 -4 weeks to receive my order and all came as described. Very happy with the quality, although all 3 women’s mediums shirts fit a little different. I recommend sizing up. Also if you are from Canada there is an additional $30 duty charge ..that I was not expecting.
27 februari 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Sabs!
Thank you for your purchase! Very glad to hear you're enjoying your order!
When an order is placed on our site, an order confirmation email is automatically sent to the email address provided at checkout. This confirmation email contains your order number, order details, payment method used, and our support contact information if needed. Perhaps this email landed in your spam folder.
Unfortunately, import taxes levied by your country when importing goods from abroad are a bit out of our control. For more information, please visit the Shipping & Returns section of our site.
If you have any other questions or concerns please don't hesitate to reach out. We hope you enjoy your order!
Best regards,
Lauren
Canadian Buyers Beware
I ordered a Men's XL shirt. When it arrived, it seemed like an XL youth shirt rather than men's, so of course it didn't fit and I wanted to return it.
They charged me $35 for shipping to Canada, so the total for one t-shirt was $70.
When I expressed my concern to the company over the incorrect sizing and requested a refund, I was told that they would refund me $35 (not the $35 shipping).
I understand that shipping is my responsibility and I chose to pay it, but if the item is sized incorrectly, why should I pay another $35 to ship it back to NY?
Returns are NOT hassle-free; this transaction cost me $70 and I ended up with nothing.
I do not recommend purchasing from this company, especially if you are in Canada.
5 januari 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Evening Tracy,
Thank you for your message and purchase! Our system is showing the size you received is the size purchased (as mentioned in your review). Very sorry to hear that the item did not fit as you expected. All orders are of course eligible for return within 30 days of receipt from our online returns portal. There you can find return instructions and easily print a packing slip for your international return.
As mentioned on the item pages and in the returns section of our store, unfortunately free returns and exchanges are only available within the USA.
We do offer free worldwide shipping for all orders $100+. This is automatically applied to all orders once this total is reached. We certainly do not charge $35 for shipping anywhere in the world. Perhaps what you are referencing are import duties/taxes charged to you by your local postal service for importing goods from abroad. Unfortunately we do not have control over local import laws and fees charged within your country (Canada).
If we can be of any help with you completing your order return please just let us know. We're here to help Monday-Friday, 9am - 6 pm EST. Thank you!
Best regards,
Lauren
Gave you 1 star because 0 was not an…
Gave you 1 star because 0 was not an option. Ordered t-shirt on 12/7, still don't have it. No tracking available. Automated "HELP' on the website does not work. Should not take over three weeks to get a t-shirt!
Do not order from this company!
25 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carolyn,
Thank you for your message and purchase! As mentioned on the item page, the design you purchased requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer.
Our system is showing your order shipped out to you on 12/19 with delivery scheduled for today via USPS. Please check the tracking details forwarded to your inbox when your order shipped.
If you have any further questions please let us know. We're here to help Monday-Friday from 9-5 EST. Thank you!
Best regards,
Lauren
I place an order for Christmas gift and…
I place an order for Christmas gift and I still waiting for news, try to contact with customer service but a bot answer all the question and I still waiting for confirmation or any news really bad service cause said your order need 3 to 5 day for process and 7 days pass and any news yet, am pretty sure this is a scam
8 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Erick,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. As you are within the stated processing time frame. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
Bad experience so far
I have tried various ways to contact them to simply tell me status of my order. I ordered on 12/14/23.
Now I read these reviews. They already have payment of 88$. I will be reporting to FTC tomorrow
Update: I did call FTC. a report was filed. Eventually I received the Tshirts. The problem with this company is communication. Tshirts are fine. And remember the FTC is all about consumer relations. Bad communication making people worry is part of that.
13 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Jennifer,
Thank you for reaching out and for your recent purchase from Official Band Shirts! We understand that you're eager to receive your order and we want to assure you that we're working diligently to get it to you as soon as possible.
As mentioned on the item pages, these designs require 5-10 business days for processing prior to shipping. As they are sourced directly from the artists' official merchandise manufacturers. Based on your order date, they will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
I bought a shirt for a Xmas gift on…
I bought a shirt for a Xmas gift on 12/6. It's 12/13 & it has still not shipped. The account shows "awaiting fulfillment". Whatever that means. There is no contact telephone and no way to cancel the order. It was to have been received by 12/11. I think this site is a fraud.
DO NOT BUY FROM THIS SITE.
13 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carol,
Thank you for reaching out and for your recent purchase from Official Band Shirts! We understand that you're eager to receive your order and we want to assure you that we're working diligently to get it to you as soon as possible.
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
Never even shipped
Shirt was supposed to be delivered in 5 days. Two weeks later and no shirt. Company blamed post office. Post office said shipping label created but they never received the item. Believe the negative reviews.
23 juli 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carol,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
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