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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered a mic repair on my scuf controller, didn’t get email with address on confirmation so I created a ticket on website. Next day had reply and pre paid postage label. After around 7 days controlle... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought two TMR sticks from them both of them came with stick drift. I have been asking them to help me resolve this issue for months now and all I get is an email to tell me what tests to run and... Toon meer

Beoordeeld met 1 van de 5 sterren

I've ordered a custom PS5 TMR Pro Controller om July 13th and have the order no. 3962. I still haven't got the controller I ordered, and they do not answer mails or tickets you create. And when you t... Toon meer

Beoordeeld met 5 van de 5 sterren

Great team of experts and great customer service. Was so impressed when they customised my DualSense Edge that my misses wanted her Scuf controller done too and they’ve been nothing but helpful every... Toon meer

Bedrijfsgegevens

  1. Elektronica reparatieservice

Geschreven door het bedrijf

OG Repairs specialises in fast, professional console and controller repairs with 15+ years’ experience. We fix PS5, PS4, Xbox One, Xbox Series S & X and Nintendo Switch with clear pricing and reliable turnaround. Popular services include PS5 HDMI port repair/replacement, Xbox Series X HDMI repair, “no power” diagnostics, USB/charging and disc drive faults, and overheating repairs (deep clean, thermal paste and fan service). Controller experts for DualSense & DualSense Edge, SCUF, Battle Beaver and other modded controllers: stick-drift repair, trigger/bumper fixes, shell rebuilds and pro tuning. Performance upgrades available: Hall Effect and premium TMR stick modules for precision and longevity, clicky buttons/triggers, back paddles, and SSD/storage upgrades. Choose drop-off in East London or our trusted UK-wide mail-in service. Honest diagnostics, quality parts, warranty-backed workmanship, and hundreds of happy customers. If you need PS5 HDMI repair, Series X HDMI repair, DualSense/SCUF upgrades, or console overheating fixes, book with confidence at OG Repairs.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

183 reviews

5 sterren
4 sterren
3 sterren
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1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 12% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,1

Alle reviews

(183)

125 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

They done me justice

They done me justice! Very professional and not too long of a wait. I will definitely go back there if anything else needs fixing.. I literally cannot big them up enough honestly... if you need any repairs done.. They are the people to go to!! They keep you in the loop every step of the way.. I'm a happy customer, and you sure will be too if you ever need them x

31 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My PS 5 Controller X button sensitivity gone.

My PS 5 Controller X button felt as a spring had fallen off as there was no click when pressing. It was not conducive to what I needed for game control and is the busiest of buttons. I couldn’t find a reliable repairer on line until I saw OGRepairs on Google website. So straight forward, price shown up front, easy booking, postage & despatch. They kept me informed all through the repair, notified me of despatch, a video of repair and excellent service.

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast and professional service

Fast and professional service. Controller works great after a hall effect upgrade. Got a couple more to send into them soon. They even provide before and after videos of the testing via Google Drive. Would recommend.

13 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I took my PS5 for repair and the job was perfect! 🙌
Now I’ve brought my two controllers, and once again the service was excellent.
Very professional, friendly and quick team — highly recommend! 👏🎮

25 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very Bad Experience

Took my playstation 5 for a hdmi replacement. They called me and tried to sell me a liquid metal replacement. Which i refused. Got home and the ps5 is overheating. Very coincidental. Took my PS5 to another repairer who sent me a video showing how they have installed the HdMI port incorrectly. Had to now pay again to have this fixed also. The guys running this place are not professional in their work or customer care. Wouldn’t recommend to anyone to use them.

5 augustus 2025
Review zonder uitnodiging
Logo OG Repairs

Antwoord van OG Repairs

Thank you for your feedback. We’re glad we could complete the HDMI repair you originally requested. At the time, our technicians also flagged that your PS5 showed clear signs of overheating risk, the heatsink was clogged with dust and the liquid metal had dried out in areas. We provided both video and photographic evidence of this and even offered our deep clean and overheating service at a discounted rate.

Unfortunately, that service was declined. The symptoms you now describe, glitching and powering off after several hours, are classic signs of thermal throttling, where the console slows performance and eventually shuts down to protect itself from overheating.

We’d also like to note that we never received any call or email from you about this issue before your review. We reached out afterwards but haven’t had a response. We’re still more than happy to help if you’d like to go ahead with the overheating service.

Beoordeeld met 1 van de 5 sterren

DO NOT USE OGREPAIRS

I sent my controller off with ogrepairs, I wasn’t expecting it to take 2 weeks to get my controller repaired! I tried to call and had no response, I tried to email and all I received was an automated email response, so after a week and a half I thought I had been scammed so I purchased a new controller. I then received my controller back, and it was filthy! There are black stains on my white controller! And when it arrived back to me my right bumper had been broken! So poor! I expected better!

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend OG Repairs

Found OG repairs online after suffering with stick drift and deciding enough was enough. Took my controller here about 6 months ago and went for the Hall effect upgrade and it’s been great ever since.

The service was super fast, my controller was fixed/upgraded within a few hours and I was back to gaming in the same day.

19 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Repair took 5 weeks! Was told 48 Hours

Was told the repair would take 48 hours but actually took 5 weeks! Completely unacceptable

20 augustus 2025
Review zonder uitnodiging
Logo OG Repairs

Antwoord van OG Repairs

We take feedback seriously, but we’ve recently seen a number of false reviews circulating and we don’t have any customer record under the name “Jenna Alec.” If this relates to a genuine order, please share your order number (or the device model and date of drop-off) so we can investigate right away.

Our standard turnaround for this type of repair is within 48 hours, and on the rare occasions extra time is needed (e.g., parts availability or additional faults found), we always communicate this in advance and keep customers updated. Without any details, this claim appears baseless, but we’re more than happy to review any real case and make it right.

Please contact us with your order details via our helpdesk or email so we can help promptly.

Beoordeeld met 5 van de 5 sterren

Friendly and quick service

Friendly and quick service! I was given advice on what the issue might be, was provided with images of the work carried out. Very pleased with the service. Thanks OG Repairs!

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

OG Repairs *****

Like some others, my problem was the dreaded PS5 stick drift.

OGs ad popped up on social media. As far as my controllers are concerned, it's the best thing ever. Offers a same day services (admittedly some conditions do apply) - in my case the service was excellent, the staff were knowledgeable and courteous. Nothing seemed too much trouble, it felt like they actively went out of their way, to provide help you, and kept me upto date, with the progress of my repairs. Will certainly use them again, if needed and would recommend them with a doubt

25 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

TMR upgrade Review

Surprised by the TMR upgrade, giving more precision and performance on your control. Better get your controller upgraded/repaired rather than spending 60 quid for another controller just for stick drifting after a year.

17 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall a good service

Sent off 6 controllers for repair as it seems I am heavy handed with my left thumb which always damages the joysticks. All controllers came back sorting the problem. I had an issue with the down button on the D-Pad not working on one which was sent back and rectified with no additional cost apart from postage. Overall very happy getting 6 controllers back for just over the price of 1 new controller. I would advise OG Repairs to put on their website a slightly longer repair time as it doesn't make much difference and it is better to be accurate than late.

6 augustus 2025
Review zonder uitnodiging

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