When my products were delivered to the wrong address by the local company, my items were lost. I contacted Olavita they were extremly helpful. When they could not find the lost goods they replaced th... Toon meer
Bedrijf heeft geantwoord
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I couldnt use the face solution and asked how to return and they offered me money back and didnt need to return.. so amazing ! I didnt get full refund but that is okay better than packing and having t... Toon meer
Bedrijf heeft geantwoord
I had a query. When I paid and ordered my product, the website had a warning that I must watch a video and not refresh or get out of it as I may be double charged, the video was lengthy and I got out... Toon meer
Bedrijf heeft geantwoord
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
209 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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AMAZING & Personable Customer Service
Mark and the team provided such fast and friendly services and were able to assist immediately with my queries!
13 augustus 2026
Review zonder uitnodiging
Email response…
The response to my email were quick and resolved my concerns
13 augustus 2026
Review zonder uitnodiging
Angela was responsive and professional!
Angela was responsive and professional!
She was timely, courteous, and considerate! I recommend her for all of your customer interactions! She exceeded my expectations ! Thank you!
12 augustus 2026
Review zonder uitnodiging
When my products were delivered to the…
When my products were delivered to the wrong address by the local company, my items were lost. I contacted Olavita they were extremly helpful. When they could not find the lost goods they replaced them. Very kind helpful assitance and great communication. Absolutely would reccomend Olvita. Great customer service
20 juli 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Carol,
Thank you so much for your wonderful feedback! 💛
We're sorry your package was delivered to the wrong address, but we're very glad our team was able to step in, investigate the issue, and make sure you received a replacement.
We're especially happy to hear that you found our communication kind and helpful. Thank you for recommending Olavita and for recognizing our customer service team!
Warm regards,
The Olavita Team
Customer care
Arti was courteous and very helpful the customer care is great
11 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Crystal,
Thank you for your kind words! 💛
We're so glad to hear that Arti was courteous and helpful and that you had a great experience with our customer care.
We'll be sure to share your feedback with Arti — it means a lot to our team!
Warm regards,
The Olavita Team
5 stars x
Staff courteous and easy to talk to and very helpful.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Wendy,
Thank you so much for the 5-star feedback! 💛
We're delighted to hear that our team was courteous, easy to talk to, and helpful. Creating a friendly and comfortable support experience is exactly what we aim for.
We truly appreciate you taking the time to recognize our team!
Warm regards,
The Olavita Team
Olavita with Mark’s assistance …
Olavita with Mark’s assistance arranged for a gift for me which is greatly appreciated his support is above and beyond my expectations. So thank you Mark.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Liv,
Thank you so much for your lovely feedback! 💛
We're delighted to hear that Mark was able to assist you and arrange the gift for you. It's wonderful to know that his support went above and beyond your expectations.
We'll be sure to share your kind words with Mark — we're sure he'll be very happy to hear them!
Warm regards,
The Olavita Team
I couldnt use the face solution and…
I couldnt use the face solution and asked how to return and they offered me money back and didnt need to return.. so amazing ! I didnt get full refund but that is okay better than packing and having to go to post office or carrier to send back plus shipping charges
11 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Jocelyn,
Thank you for sharing your experience! 💛
We're glad our team was able to offer you a convenient solution without the hassle of packing and shipping the product back. We always want to make resolving an issue as simple and stress-free as possible.
We truly appreciate your understanding and kind words!
Warm regards,
The Olavita Team
Antwoord van Olavitaskin
Hi Carmen,
Thank you for your feedback! 💛
We're glad our team was able to get back to you quickly. Providing fast and helpful support is something we really value.
Thank you for choosing Olavita and for taking the time to share your experience!
Warm regards,
The Olavita Team
They appeared to be honest in their…
They appeared to be honest in their efforts.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Diane,
Thank you for taking the time to share your feedback. 💛
We're glad our team came across as honest and genuine in their efforts to assist you. We truly appreciate your trust and the opportunity to support you.
Warm regards,
The Olavita Team
great customer service
great customer service quick response time extremely helpful thanks
10 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Robin,
Thank you for your kind feedback! 💛
We're so glad to hear you received a quick response and found our team helpful. Providing fast, friendly, and effective support is something we truly care about.
We really appreciate you taking the time to share your experience!
Warm regards,
The Olavita Team
Non sono onesti
Non sono onesti. Rifiutano l'annullamento degli ordini dopo soli 5 minuti con la scusa che....l'ordine è già partito!!! Nemmeno Superman era tanto veloce!!!! Una vergogna. Non acquistate nulla da loro. Ci sono ditte e laboratori molto più onesti.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Paola,
We're sorry to hear about your frustration.
We'd be happy to look into this for you, but unfortunately, we cannot locate any order information associated with your review. Olavita currently serves customers in the U.S. market, so we'd also like to make sure we're looking at the correct order and customer information.
If you believe this review relates to an Olavita order, please contact our support team with your order number and the email address used at checkout so we can investigate and assist you directly.
We'd appreciate the opportunity to clarify what happened.
Warm regards,
The Olavita Team
Questions answered very quickly
Questions answered very quickly and put my mind at ease
11 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Mrs. Cameron,
Thank you for your kind feedback! 💛
We're delighted to hear that our team was able to answer your questions quickly and put your mind at ease. Providing fast, reassuring support is exactly what we strive for.
Thank you for choosing Olavita and for taking the time to share your experience!
Warm regards,
The Olavita Team
The product is good and I will be using…
The product is good and I will be using the product to the end.
28 juli 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Tammy,
Thank you for sharing your feedback! 💛
We're so glad to hear you're enjoying the product and plan to continue using it. We hope you have a great experience with it throughout your routine!
Thank you for choosing Olavita and for taking the time to leave a review.
Warm regards,
The Olavita Team
People who care
I was in between credit cards & there was a duplicate charge. I disputed it & it was refunded. Then I sent an email the Next Day to please allow me to buy the Intensive eye cream w/ the special offer. OLAVITA was kind enough to let me do it.
7 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Michele,
Thank you so much for sharing your experience! 💛
We're so glad our team was able to help sort everything out and make it possible for you to take advantage of the Intense Eye Revive special offer. We always want to make sure our customers feel heard and supported, especially when something unexpected comes up.
Thank you for giving Olavita a chance and for taking the time to recognize our team. We truly appreciate it!
Warm regards,
The Olavita Team
Support
I had a query. When I paid and ordered my product, the website had a warning that I must watch a video and not refresh or get out of it as I may be double charged, the video was lengthy and I got out of it and then didn't receive a confirmation of my order. Then I thought it must of been a scam, I contacted their office, and within an hour I had a response and confirmation of my order.
9 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Karen,
Thank you for sharing your experience with us! 💛
We're glad our team was able to respond quickly, confirm your order, and reassure you when you weren't sure whether your purchase had gone through.
We understand how concerning it can be not to receive an order confirmation right away, and we're pleased we could clear everything up for you within the hour.
Thank you for choosing Olavita, and please don't hesitate to reach out if you ever need anything else!
Warm regards,
The Olavita Team
I was unlucky with the outcome.
I have very sensitive skin and have to watch what creams I apply, I perceived for 2 weeks but it made my skin itch, unhappy to apply any more obviously the item does not suit me. Perhaps it is my age being 78 and my skin being thinner .
21 juli 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Lucy,
We're very sorry to hear that the product wasn't suitable for your sensitive skin and caused discomfort. We completely understand why you decided to stop using it, and your comfort and wellbeing always come first.
We've reached out to you by email so we can assist you directly and make sure your concerns are properly addressed. We hope we're able to make this experience a little easier for you.
Thank you for taking the time to share your honest feedback, Lucy. 💛
Warm regards,
The Olavita Team
Quick repky
Quick, helpful reply from customer service. Appreciated them getting back to me right away.
8 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Katie,
Thank you so much for your kind feedback! 💛
We're glad our customer service team was able to get back to you quickly and provide the help you needed. We truly appreciate you taking the time to share your experience.
Thank you for choosing Olavita, and please know we're always here if you need us!
Warm regards,
The Olavita Team
Great customer service
Great customer service! My enquiry by email was handled by Mark who dealt with it speedily and resolved the issue very competently. It's wonderful to see and receive great customer service Mark is a credit to your company!
8 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Jennie,
Thank you so much for your wonderful feedback! 💛
We're delighted to hear that Mark was able to respond quickly, resolve your issue, and provide the level of service you deserve. We'll be sure to share your kind words with Mark — we're sure they'll mean a lot to him.
We truly appreciate you taking the time to recognize our team and share your experience. Thank you for choosing Olavita!
Warm regards,
The Olavita Team
Pleased with the product and delivery
The goods arrived when they said they would. I have tried the cream . Early days but it goes on well and absorbs quickly. I got an almost instant reply when I e mailed a question I had was very impressed with that
8 augustus 2026
Review zonder uitnodiging
Antwoord van Olavitaskin
Hi Hazel,
Thank you so much for sharing your experience! 💛
We're delighted to hear that your order arrived on time and that you're enjoying the cream so far. It's also wonderful to know that you received such a quick response when you reached out to our team.
We really appreciate you taking the time to share your feedback, and we hope you continue to enjoy the product as you give it more time to work.
If you ever have any questions along the way, we're always here and happy to help!
Warm regards,
The Olavita Team
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