Olympia Removals & Storage Reviews 

The communication, team that came and quote were amazing! My move was made so much easier knowing that I could keep myself free to get stuff done and the guys that came were polite, efficient and super helpful. Will definitely use Olympia’s services again. Thank you!

Bill did a great job organising our move. Always at the end of the phone or WhatsApp. Move went went very smoothly. Removal men were brilliant and very careful with all items

Very pleased with the removal overall just a few disappointing points which added to a stressful day which we all go through on moving day. The van turned up on time but surprised to see a ropy white tatty van as the website shows nice logo vehicles this had a uneasy start as the reflection of the vehicle made me question the service I was going to receive. The removal men were very quiet and seemed miserable when I spoke to one of them and said this is a long trip today he said where are we going so had no idea of a 3 hour trip and when we chatted on unloading they said they don’t know where they are going until day of arrival, i don’t agree with this way of letting the removal men know as on unloading they were completely different seeming much happier and chatty knowing they were heading home.

I didn’t like the pressure of the having to do a screen shot of the payment !! I sent the payment into the account where I paid my deposit but Bill said I had an email saying part of it had to go into another account which I didn’t need on the day of moving as I’m not great with setting up new payees online when I’m under pressure I sent an email with the screenshot and Bill informed me he couldn’t see it so I then sent if via text and kept getting picture message failure I tried this several times…. But kept failing this was taking time up when I’m trying to pack up my final belongings.

Bill was absolutely fantastic trying to help and told me not to worry. My dealings with Bill from the start we’re great he was so helpful, kind and very understanding with getting stressed about a screenshot!! Many thanks Bill 😊

The move was made so easy by the removal guys. Turned up on time (early actually). They were polite and cheerful. Never thought a house could be packed and unpacked so quickly and efficiently. Thank you to all concerned.

Beyond exceptional service from the team! Bill made it super easy to book and organise, and his team of movers were brilliant in the day! So incredibly efficient, quick, timely, and just generally lovely. Couldn’t recommend them more!

A couple of weeks ago Olympia Removals helped us move and we could not be more thankful!

The guys were absolutely amazing from the moment they arrived! They didn't cause any damages and loaded our two bedroom flat within an hour!

We would definitely use them again and would recommend them to anyone!

Thank you again!

After having discussed with Olympia Removals, emailed a list of what needed to be removed, incl. what furniture needed to be reassembled/assembled, and what needed to be packaged up, moved, and unpacked at destination (kitchen/clothes etc) the sales person quoted me for the job.
I gave them my business and paid a deposit of about 20% immediately.

A few weeks later, at about 17 O'clock the day before the early morning removal, the same sales person called me up and said the director of the company will not agree to do the packing for this price.
I reminded him of the email, our conversations and that he quoted a price that I agreed to, I had not bargined to get this price. I also said -and felt- that calling this late in the afternoon prior an early next morning removal feels dishonest. He gave all kinds of excuses -he had not read my email-, -that I chose them because they were the cheapest but the director won't do it for this price- etc.
He required £300 more (aprox a 30% uplift of quoted price). I had not choice but to pay to get the removal done (which I needed to get done).

I paid the reminding fee (now £300 more) asap as the removal guys showed up the next morning (which was according to our agreement). By courtesy I texted the sales person to say the crew had arrived and that I had wired the money. I then went for a short cycle ride when the sales person called to ask for a screen shot of the payment. I said to him I did not take one but that he will see the money on their bank account. He said he had no access to the company's back accounts. Then he had the guts to say that he's heard all kind of excuses and that a screen shot was needed immediately. This was said by the one who's been acting dishonest to the one who kept to the agreements made! I had to turn back home, enter the IT bank and send him screen shot.

The workmen on the job were polite but they did not unpack at final destination -as was agreed- (left boxes unpacked in most rooms) and broke a glass on a picture frame.

I will never use this company again.

Fantastic service from start to finish!
Easy process no hassle, was moved out and into new house within 3 hours, highly recommend and really good price too! I was quoted by 3 other removal companies which was 3 times the price we paid with these guys!
Items dismantled and reassembled in the rooms of our choice, cannot recommend enough!
Thank you for making it stress free and affordable

Excellent service from start to finish, Bill's communication and competitive pricing is what won the job overall. I planned the move on behalf of my mother in law who was on her own, the movers turned up on time and helped with the final packing of her stuff. Very patient when waiting for her house to complete with no complaints from the team. Overall, great service, thanks guys.

Omg they pulled it out the bag. I done a mutual exchange and the company I had booked left behind alot of my things. I got in touch with olympia and last minute they managed to salvage my items and deliver them the same day. Also the men where helpful and so funny that my stress melted away. Thank you Will and team

Great end to end experience - reliable and on time , guys have transported a large amount of stuff from Slough to Barnsley - loaded and unloaded - all safe and sound.
Highly recommended

Bill was very Easy to deal with. Very transparent with moving cost. No hidden fees. The movers Moussa and Mo were faultless. Nothing was too much trouble, easy to talk to, very careful with our belongings and they did everything with a smile. I’d recommend these two for your move.

All in all was a good experience. Would recommend.

Used this Removal service and we were very happy with the Guys!, they were on time and took well care of our furnitures.

The guys from Olympia were absolutely incredible - they turned up time. They were fast and efficient and incredibly helpful throughout- they had a great work ethic and were friendly to boot! Can’t recommend them enough thank you!!

The move went less than smoothly due to it being from Wiltshire to Cumbria. I am disabled, and Bill assured my husband and I that his men would do everything for me, as my husband was in Cumbria. My son in law had to come and help, as it was chaos; house items left behind, packing stuff all over the house. It was awful.
Due to my disabilities, and my husbands 4 on/4 off work schedule, (he is my carer as well) unpacking took longer that the allotted time (although I still have no idea what that is!)
We finally got to take a holiday after moving; it had been rebooked months previous due to a covid travel ban.
Once we realised Items were missing from our belongings, no matter how hard we tried, Bill refused to take calls.
And below is the response from him to our insurance claim

Hi Michael,

I HAVE READ YOUR EMAIL AND IN ALL HONESTY I HAVE NOT READ SO MUCH PARTS OF WAFFLE, FABRICATION AND EXCUSES IN MY LIFE.

The house in wilton was not left empty as you were made aware of on the day we moved out,  refusing to accept that items were left and that had to be thrown away as there was no possibility of moving them ourselves, your staff had not checked it at all.  YES YOU DID SAY YOU THREW ITEMS OUT/TIPPED BUT ITEMS YOU DID NOT WANT YOU PAID 4K ON A LARGE MOVE 600 MILES. YOUR WIFE AND SON WAS LEFT IN THE HOUSE FOR THE VERY PURPOSE OF MAKING SURE WE TOOK EVERYTHING WHEN WE PULLED AWAY. 

And who is to say what happened to our belongings on the 2 trucks that broke down on the way up to our new home?  Are you suggesting that we didn't have a breakdown, we can prove the breakdown companies came and 1 of the items you say you lost was a 5k bottle of brandy ETRE NO.1 WORTH 5K TO GET....THEY CAN BE FOUND 2K ONLINE...ARE YOU SUGGESTING WHILE BROKEN DOWN ON A HARD SHOULDER WE OPENED THE BACK UP OF THE 2 LOADS AND WAS STEALING STUFF....HAVE YOU PHONED THE POLICE??  COULD YOU HAVE THROWN IT OUT ACCIDENTALLY?? MAYBE WE DUG A HOLE IN THE GRASS AND DROVE BY TO THAT VERY SAME SPOT TO COLLECT ANOTHER TIME??

My wife and I already had a booked holiday and we were away for 26 days through August and September. WOW THIS I TRULY AM AMAZED....SO EVEN THE MOST LOGICALLY THOUGHT OUT SCENARIO MUST HAVE BEEN I NEED TO GET UNPACKED ASAP TO CHECK EVERYTHING IS OK....WILL DELAYING AFFECT THE VALIDITY OF MY CLAIM??....SHOULD I GO ON HOLIDAY...IS THERE URGENCY TO GET UNPACKED FIRST?? SHOULD I GET MY SON OVER, FRIENDS/FAMILY,  I WORK 48 HOUR SHIFTS THAT WORKS IN OUR FAVOUR AND SHOULD HAVE WORKED IN YOURS TO UNPACK...THEY ARE CALLED CONTINENTAL SHIFTS 48 HOURS 4 DAYS ON 3 DAYS OFF....AND OVER 3 MONTHS IS SO HARD TO BELIEVE EVEN WITH LIMITED HELP FROM WIFE, BUT SHE CAN STILL HELP, SHE CAN STILL CAN UNPACK A BOX...

The driveway and Oil slic, which we paid £400 for a guy to come over 2 days and have pictures of how clean it was and you work/or have worked with oil stated it is really difficult to get 100pc out but you said you were satisfied as we are.

YES WE DO BEND OVER BACKWARDS TO KEEP A COMPANY HAPPY BUT IN LIFE ITS HELP US BY HELPING YOURSELVES....

Take an absolute age to unpack, GO ON HOLIDAY, BLAME WORK, BLAME LIFE...sorry but you invalidated the chance of a claim no one else.

An indirect accusation about what happened when trucks broke down and how believable it is on hard shoulder. You know deep down you had many chances to blast through the boxes but chose not to...WHY WOULD YOU LET THE VANS LOADERS GO IF STUFF STILL THERE...

sorry my last engagement on this I HAVE A JOB TO DO!!

Bill Wilson

moved from Maidenhead to Banbury yesterday. Olympia Removals helped us all the way. The communication and organisation was perfect from start to finish and the 3 guys sent to actually complete our move were fantastic: they were fast, efficient and careful with everything and were very personable and friendly throughout. It was so good to have such empathy and professionalism on such a potentially stressful day for us. Couldn't have asked for more. Great job.

I note the poor review below and my heart goes out to them as moving house is stressful enough even when it goes right. Having said that I can only comment on my experience which was extremely positive. My son used the same company last year and at both times the team were very professional and polite; on time and no request was too much. From my perspective, I would highly recommend this company.

We had to clear my late father's cottage which was a gruelling experience. A local and well-respected removal company had let us down at the last moment and completion date was non-negotiable. Our buyer put us in touch with Olympia Removals and Bill who project managed our move. He is a good communicator and costs were clear as were how and when to pay.
We were late meeting the removal team due to a hold up on the M3; they did not make a drama out of this crisis although they had to wait an hour and dodge traffic wardens until we got there and opened the gate for them. They were well prepared, careful how they packed our property and worked their socks off. They did not have branded Olympia Lorry but both teams, over the two days they were with us, worked hard, were careful and kind. Bill and his team have a 'can do' attitude which was a breath of fresh air. I really do thank them as my stress levels were beginning to go through the roof. Happy to recommend.
P.S since I wrote the above - I had feedback from the auction house who received house contents. They were also impressed how helpful the team was and are also happy to recommend Olympia Removals & Storage.

Olympia Removals have been spot on during my moving process.

Due to new build handover delays, my moving date changed 3 times and in the end everything had to go into storage - Bill (Project Manager) was spot on and accommodating when dealing with these changes and had new quotes sent out within minutes, there were no complaints when having to change the dates / location.

On the day, the removals staff arrived promptly and by midday the whole process was completed. They handled my belongings with care and assisted with packing tips for items such as paintings that needed bubble wrapping for the journey. Everything was packed up for the journey quickly and nothing has been damaged.

Highly recommend this company and will be using again - many thanks to Bill and the team.

I used Olympia Removals in June for my first big move from a first floor flat to a house. The quote was competitive when compared with other local companies. Mo, Assa and Charlie were fantastic. They were friendly and polite and made the task look effortless. Bill was very communicative and helpful. I would not hesitate to recommend them to anyone looking for a removal service.