First te Tanat wine is great, I am savor sipper/drinker, Tanins, bouquet, white or red, its all about the glass, by the stem or body, maybe a swirl, TV, Patio, like today Sun. a little football, not... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer Number B101364419. Received an email from Omaha Steaks Wine Customer Service on September 30th at 2:19am EST about my wine recently shipping and to reach out to them if I have any questions.... Toon meer
Bedrijf heeft geantwoord
Your company Omaha Steaks is heaven sent.Your products are top notch and your new delivery procedures are excellent. Also your rep Karen Rome is not only very professional but also understanding an... Toon meer
Delivery was on-time and in good condition. I really appreciated the e-mail telling me what hours I could expect delivery. I was able to leave my home for other duties and, yet, be home for the... Toon meer
Bedrijfsgegevens
- Wijnhandel
- ook in
- Wijnclub
Geschreven door het bedrijf
Omaha Steaks Wine is a collaboration between two iconic families in the world of food and wine: Laithwaites Wine and the Simon family’s Omaha Steaks. Together, they bring a combined 150+ years of family-owned heritage to deliver the world’s most thrilling wines – curated, paired, and personalized to every taste and budget. Each bottle is backed by a shared commitment to taste, quality, and a passion for bringing people together. Nothing brings people together like an amazing meal paired with a great bottle of wine.
Contactgegevens
20 Marshall Street Suite 102, 06854-2258, South Norwalk, Verenigde Staten
- 1-888-997-0317
- customerservice@omahasteakswine.com
- omahasteakswine.com
4,4
Uitstekend
314 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great wine poor CS
Over sell and send you things you didn’t order w/o telling you up front. But after the fact when you get the shipment. Often several delays.
7 januari 2026
Antwoord van Omaha Steaks Wine
Hi, MK, thank you for reaching out. We are sorry for the confusing communications - your order did have a stock issue and a substitution of equivalent style and equal or greater value was made as per our policy. However, it was also held until after January 1, 2026 as it exceeded your state's alcohol limit of 24 bottles per month due to another order which was placed before this one, and could not be legally shipped in December. We apologize for the inconvenience and have reviewed our processes to ensure the communication of this issue will be clearer in the future.
Thanks,
Customer Service
shipping was fast and of course the…
shipping was fast and of course the wine is great
7 januari 2026
I love the international aspect
I've never had a wine subscription or membership before. I was a bit hesitant to sign up for this one. However, I am really enjoying it. The most enjoyable aspect of the Omaha Steaks Wine subscription is receiving wines from different areas of the world. I love the variety.
24 december 2025
Every bottle I have had is so…
Every bottle I have had is so delicious, I will definitely purchase more!!
23 december 2025
Getting what you order fast!
I was really surprised by how fast my order got to me! 5 stars ⭐️ to Omaha Steaks Wine!🍷 I am very grateful my wine got to me quite a few days before the holidays. No worries there!
21 december 2025
Ease of ordering
Ease of ordering. Delivery notifications.
Although my order was altered due to stock issue, the replacement was a good wine, keeping in mind my taste/preference.
The tips they provided were
20 december 2025
I haven't tried them all yet
I haven't tried them all yet, but so far I've liked everything a lot. I would have never explored the different varieties on my own , but your picks have been spot on for me. I'm so glad I jumped into this aspect of Omaha. True to form, the quality is excellent.
16 december 2025
After several calls to end this club…
After several calls to end this club membership, I continue to receive bills and letters with threats of collections. I WAS TOLD MONTHS AGO AND AGAIN TODAY, that the issue was cleared with billing and I have NO OUTSTANDING BALANCE. That's sounds nice, but the billing continues. Further, it should be known that I have paid all bills in full for all wines delivered. The phone rep acknowledged that the billing issue had been already resolved. However, she refused to send me any type of written confirmation. Further, her supervisor Natasha refused to speak with me. Despite my efforts to end this foolishness calmly, I'm forced to respond in the only way that POOR CUSTOMER SERVICE can be handled....and that's with a negative review. YOU lost me as a customer. I am currently a member of (2) other wine clubs (Naked Wines and laithwaites) without any issues.
14 december 2025
Review zonder uitnodiging
Antwoord van Omaha Steaks Wine
We regret to hear about the billing issues and difficulty canceling your membership. We apologize for the poor experience and the lack of written confirmation. We're taking your feedback seriously and will investigate the matter to prevent future occurrences. Thank you for bringing this to our attention.
Love the cabernet
Love the cabernet. My fave is drawbridge. My issue is that I ordered the holiday special and I was supposed to get the free universal tumblers and I did not get them.
13 december 2025
You guys deliver wonderful vintages at…
You guys deliver wonderful vintages at super prices in quality packaging - just great all around!
6 december 2025
This is our second order
This is our second order. Bubbly this time and they look great. I just opened and tasted a really wonderful wine. Assemblage. Great legs! So smooth for a Syrah Malbec blend.
12 december 2025
Impressive service, delicious wines.
My wine arrived quickly, the shipping was free and my order was accurate. Well done!
11 december 2025
Excellent delivery
8 december 2025
Prompt Professional Service
The ordering process over the phone was simple and the rep was very helpful. My order arrived a couple of days earlier than originally scheduled which was great.
7 december 2025
Great order
Recent order arrived very quickly, packed well, loved it. I will say that I've had difficulty with the website when I am trying to manage dates on delivery.
27 november 2025
Not delivered as scheduled
Not delivered as scheduled. No communication regarding non delivery.
Reply from Omaha is FALSE.
No delivery attempt was made on Nov 30. FedEx falsified records. Customer canceled plans & remained home all day to receive delivery. Security camera verifies no attempt was made. FedEx employee said driver was told to return without attempt to avoid paying more overtime.
Customer spoke to Omaha 1st thing next AM. Omaha customer service canceled order.
4 december 2025
Antwoord van Omaha Steaks Wine
Hi Donna, thanks for reaching out. We apologize that your delivery was not made as quickly as you would have liked. Tracking information confirms that the first delivery attempt was made on November 30th, which was in line with the estimated delivery dates shown at the time of your original order. We can confirm that tracking information was sent via email to the address provided at the time of your order, and that a refund was issued on December 1st as per your request. We hope this helps!
Thanks,
Customer Service
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.