Omegawalk Reviews 653

The shoes are great! Material is sturdy and comfort A+. They are lightweight and easy to put on. I will suggest maybe going up a half size, I got an 8 but there was no wiggle room. The customer service was quick to respond on my request for exchange/return to recieve a bigger size (8.5).

Amazing customer support! The size I ordered didn't fit particularly well; Omegawalk dealt with the problem swiftly and courteously.
Light weight and comfortable.

Poor quality products! I am very disappointed! The shoes take almost 4 weeks to deliver and customer service is horrible. I just received the shoes today and I could have purchased the same or similar shoes from Shien or Temu for much less. I can't believe that they have so much positive reviews. This company is a scam I will not make any purchase moving forward.

This shoes are amazing! I work as a server for many years and always buy expensive shoes and they hurt my feet, this shoes are like a feather I can go all day long and they don’t hurt my feet. Very happy with my purchase.

I received my new trainers, fast and efficiently. However, they were a little too small. I asked what my options were in returning the items and having a new pair shipped. Outstanding, I was offered a free pair but only had to pay the shipping cost, a small fee.

Amazing customer support! The size I ordered didn't fit particularly well; Omegawalk dealt with the problem swiftly and courteously. The shoes look well made and are super lightweight, which is what I wanted for travelling.

I purchased the orthwalk. Great arch support. But you should size up. The shoes are great for someone that's on their feet all day. I have flat feet. The support is great.. Also my experience with customer has always been pleasant and timely responses.

Received my order in timely manner. My shoes were to small they have been very cooperative on sending me the right size

Awful quality shoes (foam rubber soles glued cheaply to fabric)

Sizing a bit on the snug side.

Delivery takes weeks not days.

No full refund available-either pay restocking fees, return delivery fees and customs or 30% refund and keep the shoes.

Only up side is customer service replied quickly. Would never purchase from again.

Finally received a refund from the bank who ruled in my favour. Dont waste your time, you will never be able to exchange or get a full refund for these poor products. Full of glue, cheap shoes.

Lovely light weight trainers
Very friendly and helpful site
Highly recommend
Delivered good

My name is Angel and I ordered the Ortho Balance
Orthopedic
All Purpose | Antiskid Daily Wear Shoes
they are very comfortable and have a nice style great for everyday wear and work. Highly recommended

Dreadful cheap shoes , supposed to be waterproof , think the only thing waterproof was the bag they sent them in , wrong size sent , as well being of the poorest quality worth about £3.00 in value .

They are small and narrow for size, there is no innersole no cushioning
No room for me to insert my own innersole. Took weeks to arrive, these are no way Authopedic shoes
Chinese rubbish once again!

I am really pleased with this company, as had ordered twice already and those shoes are very comfortable and helped me to recover from my ankle fracture.As a practicing nurse have to carry on for 12 hours, mostly on my feet and found "omega walk "and " balance " are the most comfortable for me. Had a bit confusion regarding size, but the company management had sorted it out for me. Very pleased with my purchase.

We ordered a pair of shoes from Omega Walk and we received the wrong size-this was not their fault; it was a size translation issue. We contacted them and they offered to send the correct size at no charge. Our experience with them has been outstanding.

as a result of a earlier than expected wear to the shoes, I was offered a replacement pair of shoes with no charge and free postage, customer services were very prompt in dealing with this matter have been very helpful and understanding from the start, I am very pleased with them and the outcome, a very positive customer experience, many thanks.

I recently placed an order for two pairs of Omega Walk shoes. While one pair fit ok, the second style was way too small. Susan and the customer service team responded within hours of my email with an offer to replace the second pair. I measured my feet, sent the information, and am now awaiting the replacement pair.
I think the company demonstrates great customer service and communication.

AVOID
I cancelled my order within the company’s own 24-hour cancellation policy, but Omega Walk still shipped the item and initially refused to cancel. They first offered only a 10% refund instead of honouring their policy, which was disappointing.

Communication was inconsistent, and the tracking number did not work at first, making it unclear whether the item had actually been shipped. I have now had to open a dispute with my payment provider and refuse delivery to try to get a full refund.

Based on my experience,and reviews Scam and Cheap china shoes not fit for purpose