Omgherhair Reviews 

45
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Awesome communication from the vendor. Tracking updates were very easy to get to. My unit shipped within a reasonable amount of time. I love the quality of the hair. I didn't have to do any extra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Emmy was amazing, she kept me up to date, remembered my initial request regarding mistakingly ordering the wrong density and actually ensured that my mistake was corrected. She actually emailed me aga... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

É o único site de confiança onde compro há anos e nunca tive problema algum. Quando tenho alguma dúvida, eles arranjam logo maneira de ajudar. Os preços são bons; compro sempre quando há promoções e i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ive purchased several wigs from this company and the quality has noticeably declined over the last few years. This hair barely holds a curl and has a distinct smell

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pruikenwinkel
  2. ook in
  3. Haarextensionsleverancier

Geschreven door het bedrijf

OMGHERHAIR – unleash your inner queen! Since its establishment, OMGHERHAIR has always been committed to launching high-quality, affordable and diverse. Not only 13x6 Lace Frontal Wigs, 6" Glueless Fitted Wigs, 360 Wigs, but OMGHERHAIR has continuously innovated and improved to meet customers pursuit of perfection. Each wig is made of real invisible HD lace and 100% human virgin hair, ensuring every customer has a natural look and a comfortable experience. Top quality ingredients, carefully designed and professionally handmade, provide you with an unforgettable shopping experience. With many years of service experience and unremitting pursuit of beauty, OMGHERHAIR has customers all over the world. We believe that everyone deserves the best, which is why we never compromise on quality and always adhere to a customer-centric service philosophy. No magic required, touch your princess dreams now. Crown your beauty with OMGHERHAIR.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

45 reviews

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4,5

Alle reviews

(45)

16 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Crappy, Expensive Wigs

I've been waiting for them to send me my wig that I ordered in June. I got a email saying it would take 7-10 days to make and it's now day 13. I sent an email last week with some complaints about the previous wigs I've ordered from them and made some inquiries about this order and that was when they told me it'll be shipped out at a later date, so this wig is taking 17 days to make not 7 to 10. I was not given a reason either, which I found disrespectful. You've taken my money, so if it won't be ready on the date you said it would, you should give a reason and without me having to ask. This is the last wig I'm ever ordering from them anyway because too many issues with their wigs and I don't get my money's worth. Their wigs will start shedding crazily after a month or so that I would have to sweep and wipe the washroom floor and counter because of hair everywhere and I never use heat or any styles involving manipulation; all I do is put them into a bun at the back but still the hair everywhere is always crazy. Their lace rips for no reason and to the point where I can no longer wear the wigs because I wouldn't be able to part them due to the large rips on the lace that make it impossible to part; sometimes I try to cover the rips/tears but it's usually impossible and it's ridiculous that this is happening anyway on almost $500 wigs. The wigs were excessively large on my head; it's like they made it XXL, they just wouldn't fit that I had to use pins on the sides that gave me headache but even with that they would still slide back, smdh). The lace is visible; people can tell I'm wearing a wig. Before they rip, you can absolutely tell I've a wig on. Again, these wigs are expensive for this. If Sensationnel can make wigs with undetectible lace and for $40, what's your excuse for selling almost $500 wigs with visible lace? Their wigs have little pieces of hair on the top that can stick out. The wigs tangle at the back that I've to use a detangling spray before wearing. After one co-wash, the wig will also look different. I read on IG or something because they use Silicon to coat them when they send them or something. Anyway, I've sense now and won't be wasting my money buying their wigs. This is the 5th wig I'll buy from them, so you know I've had different experiences with these wigs but the bottom line is they're all crappy and a waste of money. If I don't get my wig this wig I'll be asking for my money back. If I get it, I'll be back on here to share my experience with it. I'm sure it'll be horrible like my previous wigs from them.

7 juli 2024
Review zonder uitnodiging
Logo Omgherhair

Antwoord van Omgherhair

Dear Customer,

I sincerely apologize for the delay in processing your wig order and for any inconvenience this has caused. We strive to provide a seamless experience, and I regret that we have not met your expectations in this instance.

I also want to address the concerns you raised about the quality of our wigs. It deeply concerns me to hear about your dissatisfaction with previous purchases. The issues you've described such as shedding, lace tearing, improper fit, and visibility of the lace are unacceptable. We take quality very seriously. Please feel free to contact us with the trouble you meet. I will personally ensure that your feedback is shared with our production team for immediate review and improvement.

Regarding the visibility of the lace and the overall styling issues, I understand how important it is for our products to meet your expectations, however, since everyone's preferences and personal circumstances are different, it is difficult for a universal product to meet everyone's needs.. We are continuously working on refining our products to ensure they are not only durable but also aesthetically pleasing and easy to maintain.

As a gesture of goodwill for the inconvenience caused, we would like to extend a special discount on any future orders you may consider placing with us. Your satisfaction is our priority, and we hope to restore your trust in our products and services.

Thank you for bringing these issues to our attention, and once again, I apologize for any frustration or disappointment this situation has caused. Please let me know if there is anything else I can assist you with or if you have any further concerns. Your feedback is invaluable to us as we strive to improve our products and services.

Best regards,
Omgherhair Team

Beoordeeld met 1 van de 5 sterren

Avoid this company at any cost!

I waited over a month for the hair to arrive. I had to chase the company. They then told me that they had messed up with my wig and the quality want not up to standard so would require extra time to replace. Then I get a email a few days later telling me that the wig colour is different to what was expected and that I would get a 10 dollar refund. The wig arrived today and its awful. Nothing like the original pictures. The frontal is very thin and it's just complete trash.

20 mei 2024
Review zonder uitnodiging
Logo Omgherhair

Antwoord van Omgherhair

Hi dear,
Thank you for taking the time to leave us a review. We sincerely apologize for the inconvenience.
Providing our customers with high quality wigs is our top priority. Each of our wigs is made from 100% human hair and is dyed and made by hand. We have no intention of keeping you waiting and would like to express deeply regret for unexpected mistaken in processing your order. Our customer service representative has contacted you and provided a solution.
We sincerely hope that you can accept our apologies for the imperfect shopping experience. We will listen to your feedback and improve in future research and development to avoid similar situations from happening again.
Best wishes
OMGHERHAIR Team.

Beoordeeld met 4 van de 5 sterren

My go to site

Never had any issues with the company or the hair, been purchasing from them since 2019

8 februari 2024
Logo Omgherhair

Antwoord van Omgherhair

Hi Irah,

Thank you so much for your honest feedback!💕

We’re so happy to hear that you’ve had such a positive experience with us, and we truly appreciate your continued support over the years.

We’ll continue working hard to improve our products and service, and we look forward to providing you with an even better experience in the future!✨

Beoordeeld met 1 van de 5 sterren

Sheds Like a Dog

I bought a wig (kinky straight wig with 4c edges) in January and by March its balding, theres hairs all over the floor, the 4c edges have fell out despite me never having COMBED OR BRUSHED THEM AT ALL, and it just keeps shedding, no matter what brush or comb you use or how gently you brush it. I've had synthetic wigs better than this, absolute trash wig.

And they only post the positive reviews on their site

10 januari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I ordered a wig based on a YouTube…

I ordered a wig based on a YouTube review. It can't be the same wig I've received. The cap is big, hairline not natural and hair quality does not feel good either. A complete waste of money.

27 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have recently ordered my 3rd wig from…

I have recently ordered my 3rd wig from OMGherhair. Prior to ordering my first wig, I read many negative reviews but decided to take a chance. I can honestly say that I love the quality of the hair and the customer service is excellent. Cathy, from OMGherhair provided excellent service. She answered every question that I had and was very patient while I made my decision. They even constructed a 360 lace front on an HD 13x 6 because I really liked the lace on the HD. Yes, it did cost more but it was not a wig that was offered as a 13 x 6 but they were willing to construct it for me. I have nothing but great things to say about the company and the quality of hair. I will continue to order from this because I don't have any complaints. I don't usually write reviews but I wanted to give another opinion since there were so many bad reviews. By the way, one of my friends also ordered a wig and she absolutely loved it.

18 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered hair from this company and…

I ordered hair from this company and they did not send me the same hair that was advertised!! They don’t send customers the same hair as the people that review for them online. Never ordering from them again!!

6 september 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a wig from OMG in 2019

I ordered a wig from OMG in 2019. it was full of headlice didnt know at first.
Wore it then saw the white spots once I put it on a wig head found out it was lice.
''OMG Her hair'' Lace wigs may be cheap but beware!
I purchase from UNICE now. Fast delivery nice wigs so far.

12 augustus 2022
Review zonder uitnodiging

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