RPGhair Reviews 

Great customer service great quality of Hair been ordering from them for years. Try other companies, but always come back to them RPG Hair. Now this is the only company I will order from.

I always a a very professional experience on every wig ourchase and tis keeps me coming back to RPGhair for my wig purchases. Special mention to Betty is always updates me on the progress og my delivery. I am very stisfied with service na quality of the wigs.

RPGHAIR is my go to hair company !!!
Love the hair, love the customer service.
I am very satisfied.
I have been order from this compagny more than 5 years now 🥰

Everything i have purchased from this company was great quality.

The removable band slot has come apart on the first slot. The hair combs out in long strands, which indicates it that the hair is not stable in the lace area, with the potential of going or having bald spots. The hair has knots on the ends and is probably mixed with other fibers. I have never gotten this bad of a wig from you guys.

Cliente fidèle depuis plusieurs années, je suis très satisfaite de mes commandes chez RPGHair. La qualité des cheveux est au rendez-vous, la livraison est fiable et le service client est toujours très réactif et à l'écoute. Je recommande sans hésiter!!!

I have ordered from RPG numerous times and they are excellent with their communication and professionalism. Leo and Betty are great with attention to detail. They have answered all of my questions and provided above and beyond service for me. The quality of hair is good and the price is reasonable. I continue to buy from RPG.

The hair texture I've ordered numerous times from RPGhair was starting to disappear. They advised me they where focusing more on the hair trends. Which is not for me! I was super happy when they offered to make a custom wig for me. I received the wig and it was perfect. I made sure to send them a big thank you

This is the second time ordering from RPGHair but no regrets. I’m absolutely happy with my order all i can say is to continue their good work and great service. Hair came quick , the quality was excellent, no smell, soft and the waves were perfect. Will recommend and looking forward to more orders soon. Big thanks to Betty🫶❤️communication was 💯.

PSA 🗣🗣🗣🗣🗣🗣
STAY AWAY FROM THIS COMPANY!!!!!

THEY WILL SELL YOU MIXED HAIR AND CLAIM THAT IT IS 100% HUMAN. THEIR ADVERTISED HAIR QUALITY, COLOR ETC IS NOT WHAT YOU WILL RECEIVE.

I AM WARNING YOU, LOOK ELSEWHERE IMMEDIATELY.

I WISH I COULD POST THE PIC OF WHAT THEY HAD THE NERVE TO SEND ME!!! MY CREDIT CARD COMPANY IS CUREENTLY IN MIDST OF FIGHTING THE CHARGE.

THE MERCHANT LEO, HAD THE NERVE TO SAY TO ME.." IT'S CHEAP PRICE, YOU CAN JUST KEEP IT, NO?" VERBATIM!!! THEY CANNOT BE TRUSTED. WORST EXPERIENCE EVER.

I WILL BE DOING A YOUTUBE REVIEW ON THIS COMPANY TO WARN OTHERS, WHAT THEY ARE DOING IS UNETHICAL AND WRONG ON ALL LEVELS.

UPDATE: RESPONSE TO RPGHAIR: SEPTEMBER 6TH 2024.

One thing about me, I do not like dishonest people, at all. Admit your wrong doings so I can respect you, but avoid being a dishonest person to me.

I am VERY knowledgable with hair fibres etc and I will say this again, this is NOT 100%human hair, it is mixed hair! Matter of fact, to go a step further, I will be getting it tested live by a hair company here in Canada and posting the results on Youtube. I do not like to be played with, and you all played in my face.

You KNOW the quality of hair you sent me, Leo KNOWS he then tried to ignore my cries for help via email, I sent 3 to 4 times and he simply did not respond! That is cruel to treat customers that way! Thank God my credit card company stepped in to save the day and help me, had they not been there you all would have taken my money and left me with this trash hair!

I wish I could post a picture of what you sent me here, to show everyone. Its so thin, ( not 180% densisty at all) its not 100% human, there are white, red and brown fibres all throughout the wig, there is a bit of a smell. Oh my gosh, the construction of the wig is disrespectful. You guys should see how the tracks are sewn on his wig crooked!

Never seen anything like this in my life and I have been around hair 25 years. What you all THOUGHT, was that you could send me this trash wig, take my money and then ignore me. That didn't work. Then Leo tried to convince me to just "keep the wig because its cheap anyway" I could not believe he said that! Excuse me? Also, you lied again, which was VERY disappointing... when you said Leo was new, Leo is not new, stop being dishonest! Instead of addressing his bad behaviour, you would rather cover it all up with more dishonesty. Well, you lost a customer here because this was a terrible experience and I will never purchase anything from RPGHAIR again.

EXCUSE ME, You said you provided me with the best solution? What??? The solution was me having to take a few hours to write up a dispute to my credit card company and provide the evidence including clear pictures of the "hair". It was only then that the credit card company was involved, and you realized... that you knew you ****** up and my money was returned.
Also, their "customer service" is only 2 people... " Leo and Grace" which honestly, I feel is the same damn person.

This entire experience was a waste of my time and I still am left with no wig for my vaccation next month, I have to start the process of looking for a real human hair wig all over again.

Stop LYING❗️❗️❗️Oh my goodness 👀👀

Lesson to all: Customers, ALWAYS purchase goods with your credit card, cause some of these over seas company' will try to take your money, sell you garbage and then play in your face.

Regards.

Thanks to Leo my purchase went very well, beyond expectation!!! My order was supposed to take 30-45 days because it was not in stock. My order was finished in less then 30 days and I received it in less than 5 days!!! It was exactly as I ordered. The customer service was fantastic!!! Thank you so much!!!!

Quick delivery and high quality hair. RPG never misses on the quality!!! Never disappointed.

I have been buying wigs from RPGHAIR for a couple of years and their wigs are reasonably priced, and hold up for a couple of years. Their customer service is beyond excellent too.

The quality of the hair is so amazing, the communication is on point and shipping is fast. I love RPG hair. This my go to hair company and I been ordering from them for couple years now, and haven’t been disappointed at all.

Beautiful and good quality hairs

The product was exactly has described (even more beautiful than I was expected), excellent price and very fast delivery! I will buy again for sure. Thanks!

So I make my own wigs including ventilating lace, however I have recently been diagnosed with Multiple Sclerosis and my limbs aren't great, so I chose to go down the route of purchasing my first ever wig and 0 regrets, I ordered my first wig from RPG Hair in October 2023 was frustrated coz I have to pay £10 customs cost which irritated me, customer service emailed me explaining different countries have different customs regulations but I was still pissed... however when I got my Yaki straight 13x6 ahhh I fell in love was it worth the extra £10 hell yes.

Now black Friday came and I saw 3 wigs that I thought I should treat my old clients who became my friends, and to be fair I don't think ima give it to them, it looks soooooooo good, now delivery did take a while was emailing the amazing Betty who reassured me the have my order and apologies for the delay, she kept her word promising they will try to give me my order before Christmas, well I have just recieved it... perfectly packaged, didn't have to pay customs and didn't smell... i expected a chemical stink not that the yaki stunk but I always hear about smelly wigs these wigs are fantastic I'm sooooo happy absolutely love this company.

Order No. 23041400253245952
I purchased a clearance wig for $150.00. I know I should’ve known better but I figured worst case scenario, I would only be out a couple dollars. Best case scenario I would be a repeat customer.
The wig was described as cut lace and customized size. There was a picture of the FRONT of the wig. This is where the scam starts.
There are no straps added to the wig. I am not talking about an elastic band but the adjustable band that goes into the perimeter that is manufactured with EVERY wig I have ever bought. At minimum an adjustable band is sewed into the base of a wig.
The wig is unusable which is why it is still in original condition. If I sew an elastic band on this unit, the back of the unit would not lie flat. I would have to find a wig manufacturer to make it work, which isn’t feasible. I believe it was a manufacturer defect and therefore is in unacceptable condition for sale. Please be warned of any purchase you make on this site no matter how small. You will be out of luck and money.
I found the site thinking it was RPG Show. They are NOT in either quality or service.

I received a 3 in 1 wig that is supposed to be versatile. This hair is horrible. The worst ever. My invoice ID is 22090800178721571. The hair was nice for a few days then it just got so dry all of a sudden. I never added any product to it. Just warm water to make it curly. The hair is dry, tangles so horribly. This was a rip off and I will never ever recommend them again. I will be posting a YouTube video that shows everything. I am so upset and this company should be ashamed.

Do not buy from this company, THIS COMPANY IS A SCAM,, THEY SHOULD BE JAIL.The wig I recieved was not the wig I ordered, If you ever saw the movie psycho, the wig I received looks exactly like the wig the sicko son, put on his muiffied mother, no kidding. There was no packing slip with my package. No way to return this wig.