One Big Switch Reviews 

1.548
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The greatest thing for me was the dollars saved. My insurance doesn’t commence for another three weeks, yet they alerted us to potential hail storms expected in our location yesterday. That shows me t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Are you conscious of getting good value for your spending on essentials? Then I highly recommend joining One Big Switch (OBS). It's a free service that can help you find better details for things l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Installed solar and batteries. Great job, friendly people and the installers ( contractors) were professional and hid a perfect job. Now a question to onebigswitch: when can you help find our commun... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

So far the transition has been simple and seamless, still waiting for all services to be connected to the new provider in the coming week. Provided things continue as they have been I’ll be extremely... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 75150963474

  1. Elektriciteitsbedrijf
  2. ook in
  3. Ziektekostenverzekeraar

Over One Big Switch

Geschreven door het bedrijf


One Big Switch
One Big Switch uses the People Power of over a million members around the world to unlock special offers and discounts on Energy, Health, Life, Home and Car Insurance, as well as Home Internet and Telco.
Hundreds of thousands of members have now taken up Group Discounts on their household bills using the power of the One Big Switch network. With over 1.5 million members right around the world, we are the world’s first global movement committed to building consumer power and helping our members pay less for their household bills.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(1.548)

155 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Loyalty sucks

After some confusion with the system occasioned by lack transparency by the energy regulator, I have finally found a reasonable energy deal. After Onebigswitch took me to Origin, ACTEWAGL contacted me with a better offer which I accepted. Origin then contacted me with an improved offer which, in turn, I accepted. It seems company loyalty in the energy industry is a bonus for energy retailers at the consumer's expense. My advice - shop around regularly.

9 januari 2026
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

I appreciate you sharing your feedback. I understand it can be confusing to see "exclusive" offers on a government platform like Energy Made Easy (EME). To clarify, EME is a mandatory registry managed by the Australian Energy Regulator. While retailers must list their public plans there, they often also list the "restricted" or private offers we negotiate. The reason our offer appears as the "winner" on the government site is simply because their independent algorithm has confirmed that the group-discounted rate we’ve negotiated is cheaper than the standard plans available to the general public.

One Big Switch is a private consumer network, not a government body, and we receive no taxpayer funding. We use the collective bargaining power of our 1.1 million members to force retailers to compete for our business, which is why we also look for savings in other areas like insurance and telco. Retailers pay us a fee for this service, but our rules ensure this never inflates your price; in fact, the goal is to bypass the "loyalty tax" that many retailers charge individual customers.
Our mission is to ensure the consumer wins by providing a service that individuals often don't have the time or scale to do themselves: negotiating from a position of power. I’m happy to discuss any specific plan details with you further if that would help.

Best regards,
Sam

Beoordeeld met 5 van de 5 sterren

Easy to deal with...

Easy to deal with to receive addition discount on travel insurance.

19 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 4 van de 5 sterren
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

One Big Switch provides great savings

The process was quick and easy and provided great savings

12 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Great deal on travel insurance

The discount provided for travel insurance was a very good deal. It's great that One Big Switch can offer these great deals with great companies.

12 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 4 van de 5 sterren

Good insurance deal

The insurance deal was good. But the response for customer queries from one big switch needs some improvement

12 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

If there’s anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

1 2 3 save like me

It was quick, it was easy and more importantly it was very affordable..
Belonging to One Big Switch really paid off at the checkout ..
I will use this company again

12 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re looking forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 1 van de 5 sterren

I signed up for switching electricity…

I signed up for switching electricity provider to origin for me and my mum
Not even received the bonus gift card after so many sent emails you scammed me and my mum our electricity gone up over 300 per quarter not even had the decency to reply worse scam out there will tell all my family and friends to never believe you fraudulent site and will contact consumer affairs

21 februari 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

We are very concerned to read your feedback, particularly regarding the missing gift cards and the unanswered emails. I have personally searched our support ticketing system and, unfortunately, I cannot find any previous correspondence from your email address regarding this. This is the first time we are hearing of your complaint, and I am very sorry that you have been waiting so long for a resolution.

Please be assured that we are a legitimate service and we fully intend to resolve the sign-up bonuses for both you and your mother.

I have just sent a priority email to the address associated with this review so we can investigate why the physical gift cards were not delivered to either property. Please reply to that email with the requested details so I can look into your Origin accounts and rectify this immediately.

Sincerely,
Sam

Beoordeeld met 5 van de 5 sterren

Most competitive Price I could find.

Best price was the one through One Big Switch

5 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Very easy to purchase my policy at a…

Very easy to purchase my policy at a good price very satisfied.Thank you

5 december 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Swift easy transfers

Provided some good suggestions for home and contents insurance and car insurance at a time I needed to update my policies.
Made life so much easier

28 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Cant believe I saved nearly a $1000.00…

Cant believe I saved nearly a $1000.00 by switching my car insurance.

28 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us and your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Good offers

Willing and very helpful to assist a good service deal

14 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Just want to say Thank you to One big…

Just want to say Thank you to One big switch team it's always good to get some discount and you guys do an excellent job

20 november 2025
Review zonder uitnodiging
Logo One Big Switch

Antwoord van One Big Switch

Hi Bill,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. 

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. 

If there’s anything more we can do for you, please don’t hesitate to reach out.

Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

I have saved over $600 by switching…

I have saved over $600 by switching thank you Joel and one big switch

21 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

It was very easy. I saved $400 on my insurance

It was very easy, i saved $400.00 Im very happy

21 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Installed solar and batteries

Installed solar and batteries. Great job, friendly people and the installers ( contractors) were professional and hid a perfect job.
Now a question to onebigswitch: when can you help find our community the best electric car loan so we can start filling it up with free electricity from the batteries?
Keep the good work, guys !

30 oktober 2025
Review zonder uitnodiging
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Good value for money

24 oktober 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

Thanks ,got a lot better deal on electric

Thanks ,got a lot better deal on electric & the whole change over was easy & painless

7 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

Beoordeeld met 5 van de 5 sterren

So easy to get this done.

So easy to get this done.. thanks

14 november 2025
Logo One Big Switch

Antwoord van One Big Switch

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us. Your feedback truly means a lot, as it helps us continue to improve and provide the best service possible.

We’re delighted that our efforts met your expectations, and we look forward to welcoming you back soon. If there’s anything more we can do for you, please don’t hesitate to reach out.
Warm regards,
Sam

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