One Country Reviews 

1.382
•
TrustScore 3.5 uit 5

3,7

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The Ozark cabin or 1.5 million & other sweepstakes is a SCAM YOU LEGALLY CANNOT WIN IN MULTIPLE STATES literally unable to win by LAW yet these immoral thieves NEVER ONCE state it while checking out o... Toon meer

Beoordeeld met 5 van de 5 sterren

PLEASE CALL ONE COUNTRIE'S CUSTOMER SUPPORT, IF YOU ARE HAVEING TROUBLE WITH ANY CHANGES, INSTEAD OF LEAVING A NEGATIVE REVIEW. THEY ARE VERY REPUTABLE COMPANY HELPING VETERANS. GOOD LUCK TO EVERYONE.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I'm not sure why so many people feel the need to post negative reviews and try to hurt companies reputation over what boils down to simple user error. If they took the extra 2 minutes to actually rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I didn't do a membership or send any money. Under the Legal Information for each drawing there is a hyperlink for "Alternative method of entry" where you can enter one time. I thought they were requir... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

1K reviews

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Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,7

Alle reviews

(1.382)

18 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

I have tried for weeks to cancel my…

I have tried for weeks to cancel my account and all I get is crickets. I would contact the Better Business Bureau but One Country has made it damn near impossible to locate an address. Really sorry I got involved with these folks.

18 juli 2023
Review zonder uitnodiging
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Antwoord van One Country

Ike,

Thank you so much for your feedback. We are so sorry to hear you've had a negative experience. We hear you and want to make it right as this is not the standard of customer service One Country strives for. You can reach out to us to cancel your membership at support@onecountry.com. Please include your first and last name as well as the email your account is attached to so that our support team and further assist you.
Thank you,

Kaitlyn Customer Support Specialist

Beoordeeld met 1 van de 5 sterren

I have messaged/ emailed and filled out…

I have messaged/ emailed and filled out their form several times to CANCEL my membership....They keep responding by sending the same email back saying they will get to me in 5-? days!!!!.....

7 juli 2023
Review zonder uitnodiging
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Antwoord van One Country

Hello Terry,

We appreciate your feedback and we are so sorry to hear that this has been your experience. We want to remedy this for you and restore your faith in us as a company. We have continued to work hard to improve our customer-facing positions and deliver the best possible service that we can. Please reach out to our support team at support@onecountry.com with the email associated with your account and well as your name and how we can assist you.

Thank you so much for your time,
Kaitlyn
Customer Support Specialist | OneCountry Support

Beoordeeld met 1 van de 5 sterren

You're going to lose

Wow, that's a lot of fake 5 star reviews

30 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Dave! We get that a lot but no sir, our sweepstakes are 100% legit. Visit https://onecountry.com/ for more details on this sweepstakes. Check out our past winners while you're there!

Beoordeeld met 5 van de 5 sterren

Great prizes!

I find the site to be easy to navigate, and if you read the full information you will learn the optional way to enter.
The choice of prizes is amazing, as I love old 4x4's, as well as the recreational vehicles they offer as prizes.

28 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Thank you for your feedback Blaze! We appreciate your support!

Beoordeeld met 1 van de 5 sterren

How did they get a 4.6 rating

How did they get a 4.6 rating? I wouldn't trust TrustPilot for anything if a 100% for sure scam gets 4.6. I do so enjoy watching all of the brainless get separated from their money though. Y'all deserve it for being naive and just plain stupid. Unfortunately, you can't give money to any of these "POPUP" companies. They aren't even companies, they are shells, empty shells....like your wallets and purses. LOL!
Hint: If a company touts their rating on TrustPilot, you can be sure they aren't legit. Trustpilot acts as an "umbrella" for shady companies and provides them with a useless four star rating that's not based on positive experiences from real customers. TrustPilot gets paid from said company.
BTW, make sure to read the fine print to their "legit" giveaways. You don't actually get to keep anything and the taxes, leases, and rent will be more of a burden than if you never signed up. Good luck with your 6,000 entries. LOL!

18 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Thank you for your valuable feedback, Mark. One Country is a legitimate company and you can find information about our giveaways as well as our winners here: https://onecountry.com/blogs/1c-daily/tagged/winner?page=1 We hope you have a wonderful day!

Kaitlyn J.
One Country Support

Beoordeeld met 2 van de 5 sterren

I read all different kinds of reviews

I read all different kinds of reviews. It seems like this is not a scam. However, if what I read about their customer service, it needs much improvement.
This company should read these reviews and correct some major issues.

18 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Susan! Thank you for your feedback!

Beoordeeld met 1 van de 5 sterren

One country IS A SCAM!

One country IS A SCAM!! They are selling tickets in various amounts and by the time they hold the drawing. The acerage and "cabin" WILL have brought in MANY TIMES THE FAIR MARKET VALUE OF THE PROPERTY AND CABIN!!!
And I have absolutely no doubt, no doubt at all. That the "winner" WILL BE someone that is "in the loop" of this scam!! And in a year or so the winner WILL decide to sell it all, using the exact same method!!!
Of course we will NEVER KNOW exactly how much money One Country brought in but again. You can bet that they brought in a LOT MORE than the fair market value of the land and cabin!!!

15 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Tom! Any person who was or is: a director, officer, employee, agent, or independent contractor of One Country or any charity participating in a Sweepstakes, or the applicable parent company, subsidiaries, affiliates or service agencies; or any entities retained by such person for the administration of the Sweepstakes; an individual engaged in the development, production or distribution of the Sweepstakes materials or the prize supply for the Sweepstakes; an immediate family member or who resides in the same household are not eligible for particiaption. Thank you!

Beoordeeld met 1 van de 5 sterren

I saw this ad on TV they are frauds

I saw this ad on TV they are frauds.
why are they allowed to do this fake crap to Americans?

13 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Thank you for your feedback! One Country is legit with one goal in mind, paying it forward and encouraging others to do the same. Visit https://onecountry.com/pages/faqs to learn more.

Beoordeeld met 1 van de 5 sterren

I 'entered' their give away...and STILL paying for it!

I 'entered' their give away one time and a year later realized they were withdrawing money MONTHLY. The number posted with the charge does not answer and you can't leave a message, the recorded message reports 'full'....for days on end I tried contacting them. Finally called the card company and told them to STOP the automatic withdrawals. LEGITIMATE companies don't send you to an unmonitored 'FULL' answering service. They don't give you fake contact information to 'sell' you. Doesn't matter that people call it a 'membership', whether you call it AUTO PAY, same principal. they're TAKING money.

25 mei 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Valerie! We value your experience. Please contact support@onceountry.com and a member of our team will provide assitance with your request. Thank you!

Beoordeeld met 5 van de 5 sterren

Very much NOT a scam.

I'm not sure why so many people feel the need to post negative reviews and try to hurt companies reputation over what boils down to simple user error. If they took the extra 2 minutes to actually read the information on the site they would learn what plenty of others, and myself know. YOU ARE NOT REQUIRED TO HAVE A MEMBERSHIP TO ENTER. Don't blame the company for your mistakes.

1 januari 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Vonkarolina,

Thank you so much for taking time from your day to say such kind words. We really appreciate you!

Have a great day!
Ayla G
One Country support

Beoordeeld met 1 van de 5 sterren

DO NOT SIGN UP FOR A MEMBERSHIP

DO NOT SIGN UP FOR A MEMBERSHIP. It’s NOT possible to cancel it from the app. I’ve tried to log into the website to see if you can do it there, but when you request a password reset, the email to do so does NOT work. I emailed support days ago to cancel membership and I did not get a response, and today I was charged for a membership renewal. As far as I can tell there is NO way to cancel your membership. AVOID AVOID AVOID at all costs. My next step will be contacting my bank to block any future charges. I’ve already sent a fraud report to the FTC. Please be aware that even making it difficult to cancel a subscription is ILLEGAL! With One Country, it’s fully impossible. What a complete joke.

2 juni 2023
Review zonder uitnodiging
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Antwoord van One Country

Hi Savannah! We hate to hear about your experience. As outlined on our website to cancel please contact support@onecountry.com and a member of our team will be happy to serve you! Thank you!

Beoordeeld met 1 van de 5 sterren

wow, terrible

wow, what a scam. if anyone actually takes time to read the rules, there is NO WAY they would buy a ticket.

2 juni 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Hi Miguel,

Thank you so much for your valued feedback. Have a wonderful day!

Kaitlyn J
One Country Support Team
support@onecountry.com

Beoordeeld met 1 van de 5 sterren

I have been trying to cancel my…

I have been trying to cancel my membership, I've repeatedly send them emails to their support address, I can not get a reply, however they keep withdrawaling my money from my bank account. I've searched everywhere for a phone number, but it appears they do not share this

25 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Hi Lori,

We are working through our support tickets every day, but sometimes, due to the large number of tickets that can come in at once, a response can take up to 5-7 business days. We apologize for any inconvenience and would love the chance to make this right with you. Please reach out to our support email so we can correct this. You can also get in contact with us via the live chat option on our website.

Thank you,
Kaitlyn J
One Country Support Team
support@onecountry.com

Beoordeeld met 1 van de 5 sterren

If It Sounds Like a Scam...

I see TV ads in which One Country is claiming it is giving away a cabin in the Ozarks on the White River. Sounds great, cabin looks great, BUT!!!---

This is very SAME cabin they were supposedly giving away in June of last year! Well-- if they actually gave it away in last year's sweepstakes, how can they be giving away the very same cabin this year?

Sounds like a scam to me!

22 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Thank you for your feedback! Our White River Ozark Cabin started on February 21, 2022. The last day to enter is June 30th, 2023 at 11:59pm CST. The winner will be announced in July 2023! We are so excited! This information is provided in the legal details of the giveaway on our website. For further assistance please contact our customer care at support@onecountry.com. Thank you!

Beoordeeld met 4 van de 5 sterren

Alternative Method of entry

I didn't do a membership or send any money. Under the Legal Information for each drawing there is a hyperlink for "Alternative method of entry" where you can enter one time. I thought they were required by law to show the odds of winning but all they say is odds vary by number of entries.

18 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Thank you so much for your valued feedback and your support of One Country!

Kaitlyn J
One Country Support Team
support@onecountry.com

Beoordeeld met 1 van de 5 sterren

These bad actors should be ashamed of…

These bad actors should be ashamed of themselves for taking advantage of good people whom look to do a little good in the world all while holding on to some fraction of hope their luck will turn around and give them a small boost out of the poverty stricken lives that unfortunately take ahold of most of us in our short time here. The shame is on them and forgiveness is not given by the lord or our god, but is given by the person that has been hurt. No forgiveness for knowingly hurtful and repeatedly purposeful cowardly deeds!

10 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Thank you for your feedback! Our winners are 100% real. Visit our winners page or contact support@onecountry.com to learn more. Thank you!

Beoordeeld met 1 van de 5 sterren

I have been trying for 2 months to…

I have been trying for 2 months to contact this company to cancel my membership with no luck!! I am going to contact my card company and stop them from taking any more money from my card. I have started an FTC inquiry, contacted the BBB, and their state police about this crap company

1 februari 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Hi Anita! Thank you for your feedback. We have not received any inquires from the name listed on this review. No worries, please contact us at support@onecountry.com as outlined in our Terms of Use and a member of our team will be happy to assist. Thank you!

Beoordeeld met 1 van de 5 sterren

COMPLETE SCAM COMPANY

This is 100% a scam, just read through all their winners, somehow every winner is a veteran or military member as if no non military people are entering? the fact is there probably are no winners and they are posting these stories of veterans winning so you can be happy for them. SCAM SCAM SCAM.

18 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Hi Jair!

While we love to give back to our veterans, not all of our winners are or have been involved with our military! You can find the information on our winners, including our most recent winner of the Elle King 1970 GMC 2500 Truck here: https://onecountry.com/blogs/1c-daily/tagged/winner?page=1. I hope this helps to clear up any confusion and that you are doing well!

Kaitlyn J
One Country Support

Beoordeeld met 1 van de 5 sterren

No Way To Cancel!!!

Seems fun and cool, be warned though that There is no way to cancel your membership! It states in the agreement that I may cancel any time by emailing support@onecountry. I've emailed several times with no response. Why not just have an option to cancel? seems odd...

16 mei 2023
Review zonder uitnodiging
Logo One Country

Antwoord van One Country

Hello Anthony!

Thank you so much for your feedback. We are actively working on a way to let our members cancel their memberships themselves through the app or website. For now, until we can roll out that feature, the best way to get assistance with cancellation is to contact us via the support email support@onecountry.com or to utilize the live chat option on the website. Thank you for your time and please let us know if there's anything we can do to help or if you are still needing to cancel so we can get this taken care of for you.

Thank you!

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