One Day Tests - Croydon Reviews 

125
TrustScore 5 uit 5

4,9

3 Overton's Yard, CR0 1SL Croydon, England, GB


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Beoordeeld met 5 van de 5 sterren

Great experience. Booked my one day test for the following day. Was greeted upon arrival in very clean and pleasant premises. Toni was very courteous and put me at ease throughout the process of getti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Results provided quicker than quoted - around one week instead of two. And I like that the laboratory where the tests were done is stated so there is traceabilty - better than my NHS blood test recor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Professional, clean, and fast. The staff were friendly and the procedure was handled with great care. Results came back exactly when promised. Will definitely use this service again. The clinician was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

A very good experience .It wasn't a great start, because I opted to have the home test, and could not get enough of a sample. However, they were very helpful about it, and I ended up going to the cli... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bloedonderzoek

Geschreven door het bedrijf

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Contactgegevens

  • 3 Overton's Yard, CR0 1SL, Croydon, England, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

125 reviews

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4,9

Alle reviews

(125)

2.891 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Viviane in Croydon onedaytests was lovely

I am petrified of needles. I went to one day tests in Croydon and Viviane was the lady who took my blood. She was so lovely and reassuring and before I know it it was over with. Really recommend going there

4 juni 2025
Review zonder uitnodiging
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Antwoord van One Day Tests - Croydon

Thank you for your feedback and 5* review.

Beoordeeld met 5 van de 5 sterren

Booked an ultimate blood performance at…

Booked an ultimate blood performance at
the Croydon clinic. Results were super fast and got a detailed report. Much recommended.

22 mei 2025
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Antwoord van One Day Tests - Croydon

We really appreciate your recommendation and the 5-star rating. Thank you.

Beoordeeld met 5 van de 5 sterren

Very good experience

Very good experience. Staff is friendly and made me feel comfortable, also explained everything nicely. Got results the next day. Took about 15 minutes total, very quick and professional.

22 mei 2025
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Antwoord van One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Great

Great, fast service and lovely staff!!

20 mei 2025
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Antwoord van One Day Tests - Croydon

We really appreciate you leaving us a 5* review.

Beoordeeld met 5 van de 5 sterren

A unique opportunity to measure…

A unique opportunity to measure Troponin-T from home.

I wanted to measure my Troponin-T level due to intrusive and long lasting burning chest pain and heart jumping symptoms (worse laying flat) I recognised from the pandemic.

No other company offers this test from home as far as I know (for a patient ordered online test) and it's not available from the NHS via a GP either as you have to go to an A&E and it's up to them to decide if you have it or not!

The phlebotomist, (Vivian from Brazil) was immaculately presented in her white lab coat, friendly, pleasant and talkative which made a nice change and let me relax. Even better, she managed to give me the least painful blood test I've ever had. It was literally painless.

I got my result back and it was raised. Thanks to that, a subsequent doctor I saw believed the original result and repeated it (which had now increased), which they wouldn't have done if Onedaytests hadn't offered the test online.

Onedaytests phoned up as soon as the same day the result was available and voiced their concerns I should see a doctor, which was a first for an online company to show any concern over an abnormal result.

I'm very impressed with the company due to their professionalism and efficiency and will use them now as my regular testing service.

Many thanks to Onedaytests and especially to your excellent Phlebotomist Vivian at the Croydon branch who I fully recommend.

6 mei 2025
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Antwoord van One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review. We will pass this onto Vivienne and the Pathology team! :)

Beoordeeld met 5 van de 5 sterren

The lady at Croydon was really…

The lady at Croydon was really efficient and lovely, she seemed very experienced. I think it was Valeria? A Brazilian lady.

8 mei 2025
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Antwoord van One Day Tests - Croydon

Thank you the 5 star review! Close on the name but it's Vivienne! Will pass this on to her, thank you.

Beoordeeld met 5 van de 5 sterren

Highly recommend

Excellent and easy service from start to finish. Viviane in Croydon took my blood , I was extremely nervous as it was my first blood test. She was extremely reassuring and took my blood very quickly. I would highly recommend this service.

5 mei 2025
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Antwoord van One Day Tests - Croydon

Really pleasing to hear stories from customers like yourself that had such a positive experience using our service. Thank you for leaving us a 5-star review.

Beoordeeld met 5 van de 5 sterren

Very happy

Great company got bloods done that I needed. Charlotte who organised it and the lady who took my bloods were both lovely and efficient

23 april 2025
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Antwoord van One Day Tests - Croydon

Really pleased to hear this. Thank you for spending the time to leave your feedback.

Beoordeeld met 5 van de 5 sterren

I am Huy Quang Nguyen

I am Huy Quang Nguyen
I recently visited the blood testing clinic and was thoroughly impressed with the service I received. The staff, including the doctor, were exceptionally friendly, professional, and made me feel at ease throughout the process.

What stood out most was the speed and efficiency — I received my results on the same afternoon, which was much faster than I expected. The entire experience was smooth, accurate, and well-organised.

I would highly recommend this clinic to my friends and anyone in need of reliable and quick blood testing services. Truly a top-notch experience.

2 mei 2025
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Antwoord van One Day Tests - Croydon

Thank you very much for the recommendation. Really pleasing to hear stories from customers like yourself that had such a positive experience using our service.

Beoordeeld met 5 van de 5 sterren

I am very scared of needles, but

I am very scared of needles, but Vivian was amazing and made me forget about that. This was the first time that i didn't feel the panic when i went to a blood test.

28 april 2025
Review zonder uitnodiging
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Antwoord van One Day Tests - Croydon

Thank you for providing feedback on your experience using our service and rating us 5 stars. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Easy booking , Quick results.

It was easy to book the appointment at a time and venue suitable for me.
I was seen promptly on arrival and the results received later that same day.

14 april 2025
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Antwoord van One Day Tests - Croydon

So pleased to hear we were able to help.

Beoordeeld met 5 van de 5 sterren

Excellent experience

On time, very efficient and polite. Results next day. Couldn't be better

19 maart 2025
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Antwoord van One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Beoordeeld met 5 van de 5 sterren

Amazing clinic

The clinic was easy to book and the directions made it easy to park and find the clinic. I was welcomed in by the lovely staff and my results came back the same day.

25 maart 2025
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Antwoord van One Day Tests - Croydon

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

Beoordeeld met 5 van de 5 sterren

Viviane was great but pricey

I was attended by Viviane and she was amazing taking my blood. Very friendly and professional. Thank you Viviane. 5 stars for you :)
The price showed in the advertising did not tell me straight away about the final cost, which I found a bit tricky. Would check my blood more frequently if cheaper.

20 maart 2025
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Antwoord van One Day Tests - Croydon

Thank you for your feedback, we really appreciate it.

Beoordeeld met 5 van de 5 sterren

Would recommend

Professional, prompt, efficient and hygienic. Thank you

7 maart 2025
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Antwoord van One Day Tests - Croydon

Thank you for the 5* review. We really appreciate it.

Beoordeeld met 1 van de 5 sterren

FRAUD - take your money and don't provide service

FRAUD
I trusted this company with a time-critical blood test which was fully paid in advance and confirmed by email. When I arrived there (in the alleyway off a street market where the branch is), the place was closed, shutters down and all.
I immediately contacted them - too busy to answer the phone, tell you to leave a message) and email them geo tagged and time stamped pictures of the place. I even bothered to shake and "knock" on the closed dirty grafitti covered shutters to no answer.
Customer service now refuses to refund me and compensate the additional cost of having it done in another lab given I needed an answer on that day (nevermind the inconveniece and a work day wasted) saying there was a back door I missed. I asked for proof of the signage pointing to that door and they unilaterally closed my complaint and washed their hands, no care in the world. I will be pursuing legal action but feel I really need to share this as they should not be trusted with important mattters such as one's health.
Criminal company, not to be trusted at all.
UPDATE: I have submitted pictures of the closed store geo and time stamoed with no signage whatsoever to an altetnative entrance. I would gladly share them here if the option was available. Onedaytests insists as per answer below there was signage to alternative door but they can't provide any evidence. I have asked for it multiple times and received no answer at all.
This is clearly a dishonest company not to admit the failure and keep my money. I do not need this test anymore, it was time critical and I spent twice the amoynt of money again to have it done on that day with a reputable provider instead. I will report them and pursue compensation but want to prevent other people from falling into their trap

10 februari 2025
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Antwoord van One Day Tests - Croydon

Hi Karina, we will process a refund for you. As per your conversations with our customer services team, the clinic was open and signage pointing towards the door just to the side of the building. We offered you another appointment at no expense to you which you decided not to accept. Kind Regards.

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