O'Neills Reviews 1.008

Awful awful. Ordered a sports hoodie which is not customised and on sale in clearance. Top was bit small so asked to swop to bigger size. Declined saying no refund no exchange. Disgusting company and awful customer service.

Great quality products. Very nice and helpful staff to help, thanks Sarah.

The O’Neills online is brilliant, I buy all the clothes and jerseys for my kids… and it is such good quality and the delivery is so quick…

Stated on their website product can be returned however company refused to pay tax for the return product to be delivered from the U.K. Do think twice if you are International online shopper & wanted to return product. I have lost the postage to return the product & never shop on their website again.

I ordered a half and half jersey on Sat, emailed asking if it was possible to get it quickly and they kindly did. The jersey arrived the following Thursday in loads of time. Great customer service. Thank you.

Fantastic customer service.
Stephen helped with absolutely every enquiry I had in regards to my order
5 star
10 out if 10
Would highly recommend this website company and support team
Cheers

Prioritised my order as I needed a jersey in a hurry

Excellent service,thanks Sarah

Recently made a call to Customer Care asking for a special favour. I was speaking to a lovely kind understanding girl called Sarah. Told her I needed my purchase on or before the weekend. She told me leave it with her no promises but would do her best.
I received my purchase today bang on time for the weekend. I can’t thank her enough but she has excellent customer care skills her lovely manner and personality. Congratulations Sarah I would rate you and ONeills 100%

Great customer service. Prioritised my order so that I received it on time for event.

Great customer service support from Carole.

I spoke with Sarah in customer service yesterday regarding my sons orders.She was most helpful and efficient.Both orders arrived in the post this morning so 2 happy lads..Thanks again Sarah 👏👏

Great pub, good vibe and good prices

Placed an order thursday for cork gaa jersey they didnt have in stock had to go into production but they prioritized it for me and its dispatched already.. Shout out to Stephen for pushing it for me! thank you.

I made a recent Oneills purchase and was delighted with the product and service. The dispatch time is 5-7 days with delivery after that so this should be considered when ordering. I did require the item a little quicker and Carole in Oneill’s did all she could to get the item to me on time. Would have no problem recommitting or using again in the future.

I placed an order for a GAA jersey for a match and an personalised item, I forgot that the personalised item does take longer than the standard delivery which I totally understand. I sent an email and in the same day , Callum replied and said he would do his best to prioritise my order as I needed the jersey and sure enough it was delivered very quickly. He also kept me updated by email. I would find it very hard to find a company that comes anywhere near the customer service and delivery service O’Neills provide. They are excellent. Keep up the good work.

Callum was a gent!! Emailed looking to see if I could speed up shipping for custom half/half jerseys, Callum got back to me straight away that morning saying he would prioritise it and was dispatched at 3.30pm!! Top tier 👏🏼

Is there a zero? Terrible. Every interaction I have is terrible. Customer service is appalling and curt. They really are the grab all association. There are other companies that do gaa gear. I would just use them instead

Ordered online sent to wrong address and o'neills keep saying it was sent to the address I gave even doh ive only ever had one address saved on their website avoid at all costs ordering online

The quality of your clothing and accessories is first rate. Your service and delivery is also exceptional as is the variety of you catalogue. Grand experience every time.

O’Neills customer service couldn’t be any better; Sarah was a wonderful help with my placed order, going above and beyond to ensure she could dispatch my jerseys in a prompt fashion.

Behind every great brand, is a great customer service/care team! Rest assured O’Neills have both!!

Thank you so much again, Sarah!!