One Pound Sweets Reviews 

Although the selection was great and the items arrived quickly, the customer service isn’t the best. Unfortunately a bottle in my order was crushed and leaked all over the contents. Subsequently all the items in a cardboard packaging were ruined and the rest of the items I had to wipe clean (over 70 items). I emailed the company twice and haven’t heard back.

Fast delivery, excellent quality of sweets will definitely be ordering more

Paid £16 for a box of crisp for my autistic son and paid £5 extra for premium delivery. Had an email from Amazon shipping yesterday to say that it was arriving yesterday (26th July) and they kept pushing the time back and back till they emailed again saying they couldn’t deliver. They also emailed me to say it was being delivered (27th July) and same again, they’ve now emailed and said they’ll deliver tomorrow (28th July) but I don’t think that will happen, I’ve emailed one pound sweets for a full refund and they haven’t been helpful or given me the option for a refund either. Save yourself the hassle and go elsewhere

Item never arrived. Paid for next day delivery - Amazon emailed to say that couldn’t find our property?! The following day they said delivered but it wasn’t our property. Emailed the company twice with no response. They eventually replied when I left this review.

Easy to use web site lots of choice to choose from, delivery is quick.

Although delivery was very prompt and my order was exactly what I wanted unfortunately between the delivery getting dispatched and getting to me most of the crisps where smashed and broken into small pieces whether it was courier or not who knows but maybe my own fault for ordering on-line

UPDATE

So after getting a very polite response on here from the company what a shame the person that replied to my email wasn’t as polite telling me I should have sent pictures to them before leaving a review.!!

My Order Number is #OPS80027482

I ordered some crisps and sweets, with a view to having them for our holiday and a birthday. I ordered on them and the order was accepted on the 9th of July.

I still haven't received the order. It is now the 22nd of July.

I have contacted the company a number of times. They've simply said that they've contacted the courier to pick up the goods from them and then deliver them... What? That doesn't even make sense.

Are the goods out for delivery or not? When will they be delivered? I don't want a refund, I want the order processed and the delivery sped up, especially considering the fact that it's already been 13 days.

They don't have a number to be able to speak to them.

So please be careful ordering from this company.

I think they have a shop and products on Amazon as well. I may have to contact via Amazon.

I just want to place an order, pay for it, get a delivery date, and receive the goods.

I don't have time to chase up companies, for sweets and crisps.

It's not worth buying from this company.

My Order Number is #OPS80027482

Best sweet store I've come across sweets don't cost an arm and a leg best value quality for sure I'll definitely buying more in the future :)

Purchased 4 boxes of crisps all of which expire before I need to use them. On mentioning this I was told no crisps would have such a long shelf life and I can return at my own cost, which would be fair enough if they tell you on their website the latest expiry date of products being bought at the point in time so customers can make informed purchases, especially for large quantities. Based on this and the attitude used to express their views, I do not personally recommend this company & I will not use them again. All good though, more crisps for me and my loved ones to enjoy...happy shopping everyone 😀

Update following the wonderful response below.
It's a free world for everyone to do as they please! Your point is noted however it is nonetheless a nice touch to communicate product end dates when people do not have visibility of these especially as the dates on all the boxes were varied up to month apart. It is interesting that you see fit to pointlessly respond to what you deem a pointless review. Keep up the amazing work.

Great service
Delivered as promised and in great condition Delicious and great value

Good prices especially with their special offers on top. Quick delivery and tasty products

It was delivered to wrong address ..a photo was taken by Amazon and it was not my house ...I have a ring doorbell that proved not received ...not happy as was a present

Good service and quick delivery

Decent prices, prompt delivery

Great company
Got everything I wanted and more
Great choice
Would order again

Disappointing experience with customer services. Duplicate order placed due to getting an email before order confirmation saying that the items were still in my basket and complete order. I contacted the company telling them I had received two orders and they may want to look at the system as I shouldn’t have had a message telling me to complete my order and so they could stop it happening to someone else.

I got a response saying I should have ignored the email saying to complete the order and if I wanted to send the order back they don’t provide return labels.

Fantastic choice, easy to order, fast delivery. Recommend them.

Quick delivery and well packaged.

Great service, quick delivery and sweets all in great condition.

Arrived before predicted time and well packaged.
The sweets , Lyon’s midget gems, were softer and stickier than normal and some of the fruit flavours were not authentic.