Here’s another complaint to add to FM’s business practices. Anything you buy from this place you will have to pay to ship any parts back regardless of who’s at fault and when items are returned which... Toon meer
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Lees wat reviewers zeggen
Two of my boys own Onewheels. XR Classic and Pint X. The Pint X has lasted for 1000+ miles with zero issues. The XR Classic didn't even make it 600 miles and nine months before the battery went out... Toon meer
Buyer beware — extremely poor support after a serious malfunction I had a OneWheel malfunction while riding where the board unexpectedly locked up and caused me to crash and get injured. Th... Toon meer
Run! Run as far away for this company, you won't find a company that is so anti customer friendly eventho their product is good. Riding up a hill with more then 18% elevation voids your warranty... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Onewheel is a self-balancing electric board-sport, recreational personal transporter, often described as an electric skateboard.
Contactgegevens
Santa Cruz, Verenigde Staten
- onewheel.com
1,6
Zeer slecht
113 reviews
Zo gebruikt dit bedrijf Trustpilot
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Will buy XR-2 when it is released!
Have owned my OneWheel for over one year. I'm very happy with it. It takes me from one place to another. It's fast enough. No more spending money on car fuel. No more public tranportation. 25-30 km of fun commute to places.
Stay stoked!
29 juni 2020
Review zonder uitnodiging
They don t offer support in Europe even…
They don t offer support in Europe even if i buyed the xr from them
29 juni 2020
Review zonder uitnodiging
an item advertised to be “built like a tank”
For an item advertised to be “built like a tank” it’s one tank alright, a Russian tank. I bought a brand new Pint a week ago and it’s already broken! Last Friday it randomly stopped working when frankly I haven’t abused it that much. I’ve tried to contact customer support multiple times it’s been 4 days and still no response! I really really want to reccomend Onewheel to my friends, but after this situation I’m extremely disappointed! I loved my Pint and I’ve even troubleshooted the issue and know exactly what is wrong. C’mon!
29 juni 2020
Review zonder uitnodiging
BUYER BEWARE!!!!!! DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!?
Before you even think about buying one of these let me just tell you the customer service SUCKS! and these cheap battery's that they put in these boards don't even last a lifetime I own a one wheel plus XR and I will be honest it is fun until the board starts to freak out and a notification on the app says your one wheel needs Juice! pretty annoying right?? Before I had the one-wheel plus XR I also had just the one wheel plus and I wasn't getting much range on it which is why I went to the one-wheel plus XR HUGE MISTAKE!!! I don't recommend buying any one of these not even the one wheel pint because the batteries do not last and Future Motion doesn't cover anything so if something goes wrong with your board or if the battery goes bad they can replace it but they won't cover the charge of the battery or any other kinds of damage. on my one-wheel plus XR my battery was going bad so I sent it to them to have them look at it and they said that I needed a brand new XR battery pack and they wanted $489 to replace it WHAT??? Are they crazy?? Who the hell has that kind of money? this company is a scam and should be shut down later after I got my one wheel back and tried it out and the battery still was acting up what a RIP OFF I payed 489.00 for a brand new battery pack that doesn't work and for what??? NOT GOOD!!! please feel free to share this review with your friends and family YOU ALL HAVE BEEN WARNED!!!!!!!! Not A good company to do business with period!!
5 maart 2020
Review zonder uitnodiging
Impossible to reach!
Impossible to reach. Tried consistently for 9 days to get in touch about a on hold order which instructed me to contact “customer service”. I called many times during their business hours. Sent emails which converted to tickets. Followed up on those tickets every few days with no updates. I messaged them on Facebook, no response.
19 december 2019
Review zonder uitnodiging
Poor telephonic customer service
Poor telephonic customer service. Rarely anyone picks up, if they do, not really helpful
29 augustus 2019
Review zonder uitnodiging
I wish there was another company that…
I wish there was another company that can make this product, maybe even improve the process and answer the phone. I have called 10 times and they don't answer! Maybe they only hire snowflakes bit still! Answer the phone so I can cancel my order.
25 juli 2019
Review zonder uitnodiging
Customer service ignores you
I absolutley love the onewheels, but customer service is beyond slow.. my onewheel had a defect and ive been waiting over 12 days for even just a reply from them..
For a 2000€ costing gadget this should be better
4 januari 2019
Review zonder uitnodiging
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