Online Household 

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Placed an order with this company via this B & Q. Looked at doing a return and emailed the company 3 times with no response. 3 weeks later now having to deal with B & Q directly to do refund. Do not... Toon meer

Beoordeeld met 5 van de 5 sterren

Great none touch dispenser which releases appropriate amount of handwash,unlike the cheaper makes, which dispenses way too much. It also seems well made so hopefully will last more than a few sho... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Looking for a particular product that my online supermarket stopped selling. Genuinely surprised at big selection. All the colours in all the sizes so to speak. Prompt shipping carefully packe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

🗣Extremely Well Impressed With "ONLINE HOUSEHOLD" And Their Website/How Easy It Is To Place An Order For What You Want, And Their Fast Dispatch-Delivery!! This Is My 2nd Time Ordering From Them, And... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Supermarkt
  2. Leverancier van schoonmaakproducten
  3. Gezondheids- en schoonheidsartikelen winkel
  4. Online marktplaats
  5. Toiletbenodigdhedenwinkel
  6. Groothandelswinkel

Geschreven door het bedrijf

We offer a huge selection of household essentials that can be delivered right to your door. Our products are all tested and approved by our team, so you know they work! From air fresheners to laundry supplies, we have something for everyone. Whether you`re just looking for some new scents or want to keep your home tidy with cleaning products, our site is the place for you. We also carry food and beverage items that will make your kitchen feel like home! We stock the most popular brands on the market including The Pink Stuff, Stardrops, Glade, Air Wick, Lenor, Surf, Comfort, Febreze, Ambi Pur, Airpure, Zoflora, Neutradol, Scrub Daddy, Minky, Fabulosa, 1001, Dr. Beckmann, Dove, Elbow Grease, 3M, Crucials, Flash, Ariel, Astonish and more.


Contactgegevens

Alle reviews

(326)

0 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo Online Household

Antwoord van Online Household

Hi Jill,

We truly apologise for this incident.

Here at Online Household, our goal is to provide satisfaction to our customers and this incident regarding your parcel is unacceptable.

As per Amazon, they have damaged the parcel during transit hence they couldn't deliver the goods. The parcel left our warehouse in perfect condition. This is something that we have no control over especially for "damages that occurred during transit".

We have provided a full refund and one of our representative is currently handling this matter.

Again, we sincerely apologise for this event.

Thank you for shopping with us.

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

The best online shopping I've ever…

The best online shopping I've ever experienced. Excellent service. Thank you

25 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Collette,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

very good

good prices and came quick in the post thankyou :)

25 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Toby,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Happy customer

Very happy with my purchases and very quick and reliable service

25 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Carol,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Excellent service and super fast…

Excellent service and super fast delivery well packaged will order from them again thankyou

23 juni 2022
Review zonder uitnodiging
Logo Online Household

Antwoord van Online Household

Hi Keith,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren
Logo Online Household

Antwoord van Online Household

Hi Piotr,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Brilliant customer service. Had an issue with an item not working, they refunded straight away. Excellent service 5*

18 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Frances,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Highly recommend

Such a good variety of products and brilliant prices. Great communication too.

18 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Keisha,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Brilliant products

18 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Brianna,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Fast delivery, great selection, fantastic prices

Fast delivery, great selection, fantastic prices! I highly recommend this shop. I'll be buying again next week!

16 juni 2022
Review zonder uitnodiging
Logo Online Household

Antwoord van Online Household

Hi Monique,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Satisfied

I'm really satisfied with the service I received. Wouldn't hesitate to order again

15 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Barbara,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Well Surprised

I recently placed a relatively small order with 'Online Household' and was surprised at the efficient and excellent service I received. I was informed of delivery throughout and received the package within just a few days. I took a chance because I had not heard of this company before but the item was very competitive cost wise .. I can fully recommend them and will certainly look at them first before I order anything in the future .

14 juni 2022
Review zonder uitnodiging
Logo Online Household

Antwoord van Online Household

Hi Nick,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

good value for money great service will…

good value for money great service will shop again many thanls to you

14 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Keith,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

First time great choice.

This was my first time using Online Household and I am very happy with the service I received from this supplier.
Goods arrived on time in good condition.
I will recomend to friends and use this supplier again.

14 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Prisca,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Love this company

Love this company. I've ordered loads of times wouldn't go anywhere else and the customer service is fantastic as well can't go wrong.

13 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Chelsea,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Excellent service

13 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Ayesha,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Fantastic service speedy delivery and…

Fantastic service speedy delivery and good prices have a look you will be pleasantly surprised

13 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Eunice,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Received my item on time and would…

Received my item on time and would definitely order from them again

10 juni 2022
Review zonder uitnodiging
Logo Online Household

Antwoord van Online Household

Hi Frances,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

Beoordeeld met 3 van de 5 sterren

Made a purchas they sent the wrong…

I made a purchas but they sent the wrong item. I emailed them and they did respond but that was it. No appolergies or how to resolve the issue. Now they are ignoring me. I would still recommend there products though they are excellent as I have ordered from them before. The delivery is very fast at a great price. My issue is probably just a one of I would still recommend.

7 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Paul,

We truly apologise for this incident.

Here at Online Household, our goal is to provide satisfaction to our customers and this incident regarding your parcel is unacceptable.

We are trying to make everything automated here at Online Household to prevent or minimise mistakes. Unfortunately, there was a slight error which resulted in sending out the wrong item. We have corrected this already and have sent you an email with the new tracking details for the replacement.

Again, we sincerely apologise for this event.

Thank you for shopping with us.

Regards,
Online Household

Beoordeeld met 5 van de 5 sterren

Very fast delivery

Very fast delivery. Had the products I needed for a reasonable price.

7 juni 2022
Logo Online Household

Antwoord van Online Household

Hi Julie,

We appreciate you taking the time to write a review and leave such positive comments. We're delighted to hear that you're happy with your purchase. We look forward to seeing you again!

Thank you for shopping with us!

Regards,
Online Household

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