On the Beach Reviews 

1.065
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would not travel with anyone else, the payment plans, the holiday options and above all the staff are amazing, so helpful and accommodating. Just returned from my 4th holiday with on the beach over... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was my first time booking with On the Beach, and I found them very helpful fulfilling on my requests. I certainly would use OthB again when I decide to go on another holiday.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is our 2nd time booking with On The Beach and again it was excellent. We also booked our Transfer to our hotel in Malta and it was very efficient. We missed the meeting with the rep but when we t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Booking seems pretty straight forward. But that doesn’t mean your booking is confirmed though they have taken your payment , as they are third party middlemen and could cancel your booking the closer... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisbureau

Over On the Beach

Geschreven door het bedrijf

We’re On the Beach and we’re proud to be one of Europe's leading online retailers of beach holidays. From humble beginnings in 2004 as a start-up business in a terraced house in Macclesfield, England, to our 2015 listing on the London Stock Exchange; we now send over 1.5 million happy customers away on their perfect beach holiday every year and have won lots of awards doing it. Visit our site

Contactgegevens

  • The easiest way to reach us is through our handy Live Chat feature. You can find this under the 'Help and Contact' section of your My Bookings account, and one of our beach buddies will be happy to help you on your way., Ierland

  • onthebeach.ie

4,0

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(1.065)

884 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

A fantastic company to deal with.

A fantastic company to deal with.
Very easy and informative,payment schedule was great and always given plenty of notice before each payment is due.
I will definitely be using On the Beach for all of my future holiday bookings,and would definitely recommend to friends and family.

26 juni 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks for your kind words! We're so pleased the payment schedule and info made booking easy. Thank you for recommending us — we look forward to helping with your future holidays 😊

The Team at On the Beach

Beoordeeld met 4 van de 5 sterren

I book through on the beach a last mi…

I book through on the beach a last minute honeymoon as we got a great deal to good to pass up. I was unsure about our accommodation with it costing so little we stayed in Collina Mar. It was perfect the views were spectacular taxis stopped outside the door so we had easy access to the main streets and walking a stone through to the Europa centre. The accommodation was clean and basic just what we needed. We had a kitchenette so made some food but ate out in the evenings. We had food twice in the hotel while there both times were nice. We had a safe for a small fee some of which was refundable. Staff were friendly and knowledgeable about where we wanted to go. Overall the cost of things over there was very reasonable and I would have no problem going back again or booking with on the beach again. I would prefer a room with a double bed rather then single beds that was my only complaint if you could call it that. I look forward to returning in the future.

10 juni 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks so much for your lovely review, Eliza — and many congratulations on your honeymoon! We’re so pleased Collina Mar worked out well: those views, the easy taxi access and short walk to the Europa Centre all sound perfect. Glad the kitchenette and hotel meals hit the spot, and thanks for flagging the single beds — we’ll bear that in mind for future searches. We’d love to help you plan your next trip when you’re ready 🌞

The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

First time user

This was my first time using onthebeach.ie. From the moment I booked the holiday which happened to be 3 separate bookings for a family holiday to Salou everything was seamless. The payment schedule was fantastic and given plenty of notice of when next payment was due. Their choice of hotels in Salou was brilliant and I could pick whatever airport I wanted. I did worry about the baggage and other extras with the airline but this was very easy. I am already looking at future holidays with onthebeach.ie. Excellent company

24 juni 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks Carmel — we’re so pleased your first time with onthebeach.ie went smoothly. Glad the three separate bookings for your family in Salou, the payment schedule, hotel choices and sorting baggage/extras were easy. We’d love to help with your next holiday when you’re ready 🌞

The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Had a great experience

Had a great experience, booked with them in February for a holiday in June and all was so good i booked with them again for my next holiday in October. I needed to change hotels and there was no problem doing that. Easy payments were great. If the service they give at the moment continues i will be using them for my future holidays. I would have no problem recommending them to anyone for holidays or flights.

20 juni 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks Patrick — brilliant to hear you had a great experience and that changing hotels and the easy payments went smoothly. We're chuffed you've already booked again and that you'd recommend us. We'll keep working to make every holiday this straightforward. See you for your October trip and beyond! 😎

The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Simple booking process

Simple booking process. Affordable way of paying, monthly instalments. Fantastic choice of accommodations. I will 💯 be using on the beach to book future holidays.

8 juli 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks Paula — thrilled the booking, monthly instalments and choice of hotels worked for you. See you again! 😊 The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

No complaints!

No complaints.. everything plain and simple. We had a great trip to Salou.

6 juli 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks! Glad Salou was great — come back soon. Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Just back from my first time booking…

Just back from my first time booking holidays with On The Beach. Everything went without a hitch, no issues whatsoever. Regular communication, payment reminders, transfer information emailed without having to go into app. Couldn’t fault will definitely book with this company again 😊

22 juli 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks for your kind words! We're thrilled your first On the Beach holiday went smoothly and that communication and transfers were simple. We look forward to helping you book again — see you next time 😊. The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Excellent service and brillaint App

First time using On the Beach and cannot fault it. The whole process was seamless and the payment options is brilliant. The app was also so user friendly and really easy to use. Will defintely be using On the Beach again

23 juli 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks for your kind words! We're pleased the payment options and app made booking seamless — that's exactly what we aim for. We look forward to helping you book your next holiday soon 😊. The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Great website and app!

Great website and app with many filters, allowing to get to what I need faster. Great for offering to pay in few installments. Clear instructions on support, not that I needed it, but it is good to have for peace of mind. Will be using for my next trip!

1 februari 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks Eliza — we’re so glad the website and app filters made finding the right holiday quick, and that our flexible payments and clear support gave you peace of mind. We look forward to helping with your next trip! ☀️

The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Very easy to deal with

Very easy to deal with. Some great offers and any issues or amendments I needed they were more than happy to help with. Definitely recommend

3 juli 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks so much, Simon — delighted it was easy and our team could help with amendments. Thanks for recommending us! 😊 The Team at On the Beach

Beoordeeld met 5 van de 5 sterren

Everything was smooth and well…

Everything was smooth and well organized on our arrival . Great option for payments in instalments

7 juni 2026
Review zonder uitnodiging
Logo On the Beach

Antwoord van On the Beach

Thanks — glad instalments and arrival went smoothly 😊. The Team at On the Beach

Beoordeeld met 4 van de 5 sterren

Fast booking

Fast booking. Make sure to check your email and download app straightaway.

25 juli 2026
Logo On the Beach

Antwoord van On the Beach

Thanks Norma — quick booking, great app tip! The On the Beach team 😊

Beoordeeld met 1 van de 5 sterren

I tried to contact you and it's…

I tried to contact you and it's terrible. I wanted to make a change and update my contact details total nonsense. So no actual way of contact. Your AI is also terrible. I will never book with you again

26 juli 2026
Logo On the Beach

Antwoord van On the Beach

Hi

Thank you for sharing your feedback. We’re truly sorry to hear about the difficulties you experienced trying to contact us and update your details. We understand how frustrating this must have been.

Our virtual assistant is designed to help route customers to the right team as quickly as possible, but we appreciate that automated systems can sometimes feel impersonal or challenging to navigate. Please know that we are committed to improving this experience.

If you still require help with your booking or updating your contact information, we encourage you to return to our live chat and select the options that best match your query. Our team will be ready to assist you as soon as possible to update your booking and send you the updated paperwork.

We appreciate your patience, and we are here to assist you with any further changes you need.

Thanks
On The Beach

Beoordeeld met 4 van de 5 sterren

The experience was really good

The experience was really good. One small little headache was that our group had three different booking references, this was quiet stressful as when we were confirming our flights not all the group were visible on the airline website until we realised there were separate bookings

21 juli 2026
Logo On the Beach

Antwoord van On the Beach

Thanks Paddy — pleased your experience was good. Sorry about the stress of having three separate booking references; that must have been frustrating when checking flights. We’ll keep making booking clearer next time. Hope we can help with your next holiday 😊

The Team at On the Beach

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