Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my co... Toon meer
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Lees wat reviewers zeggen
Mark arrived after letting me know he was on his way. Serviced the boiler in a clean and tidy way and didn't spend time trying to sell a new boiler. Our current boiler is 10 years old but was told it... Toon meer
Bedrijf heeft geantwoord
I didn't even have to make the service booking. The engineer called me to arrange the date and time. He kept me informed about his arrival time. Engineer was polite and helpful
So far so good! After being with British Gas for boiler cover for years, a ridiculously high renewal price meant shopping around. Very happy with annual service: comms, service and engineer. Recommend... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Contactgegevens
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, Verenigd Koninkrijk
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Easiest thing I have ever sign up for…
Easiest thing I have ever sign up for strsofoward clear and reasonable ❤️❤️
So far so good
So far, so good. Simple signup, comprehensive cover, competitive price, what’s not to like!
Easy to understand I read the reviews…
Easy to understand I read the reviews they where pretty good got to be better than the cowboys I'm with at moment. So here we go
Easy to set up plan
Easy to set up plan. Good, clear information to follow. Thank you !
Very proffesional service from…
Very proffesional service from openfix.customer service is friendly too
Easy to sign up
The engineer arrived on time and…
The engineer arrived on time and carried out a full service of our gas boiler etc, extremely efficient and professional
Covers pretty much everything
It’s the plan that I found covers the most, I just wish I could request call outs earlier than 14 days
Renewed
I’ve just renewed for second year and upgraded to include drains and electrical cover . So far so good . Had to make a call out last year , repair done quickly and well .
Good service
I didn't even have to make the service booking. The engineer called me to arrange the date and time. He kept me informed about his arrival time.
Engineer was polite and helpful
Openfix leaving me at risk of not having valid gas safety certificate
Openfix engineer attended my rental property in Derby for gas safety checks a couple of weeks ago. Up to now they have not issued me with a gas safety certificate and not even able to tell me if the safety checks passed. My current certificate has only a week to expire which they are aware of. I have chased them twice on the phone. They don't seem to understand that it is a legal requirement for a landlord to have valid gas safety certificate at all times. I am very worried now. In the past I have used British gas and 24/7 Home Rescue and they always send me the safety certificate on the day of the inspection. I never had to chase or worry. This is very poor service from openfix, enough for me to not want to be with them.
Only just joined but so far so good
Only just joined but so far so good. The only thing I can comment on so far is customer service which was good. Friendly, efficient.
Very easy to set up
Very easy to set up, great price on your plans
quick response and great friendly…
quick response and great friendly service!
Brilliant service
Excellent all round service and good communication
A really great service
A really great service with a simple to follow user friendly website at a reasonable price.
Found OpenFix on a comparison website
Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my concerns about the gas boiler service date was sorted. Was told that if I did take out the cover to call back and the date for the service could be changed.
It was very easy to set everything up on line. Later the same day I called back to set the annual service date to suit me (not the one recommended on line), was really surprised to hear the operative say 'it was me you spoke to earlier, lets sort this service date out for you'.
Hopefully my high first impression lasts for years to come.
Excellent Customer Service.All Staff is…
Excellent Customer Service.All Staff is professional and respectful . Always support and solve problems quickly. Recommends others to join Openfix for better service.
Quick and efficient
Organised safety certificate quickly and efficiently thank you collette
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