Ophelos Reviews 505

The woman I was talking to was so professional and polite at all times 10/10 for her professionalism and her lovely phone manners

Quick reply to let ne know my new balance easy to make the payment

I had a lot of people responses to my requests and very quickly

It was easy to set up a payment plan

Very helpful and concerned about my sons mental health. No pressure just a willingness to listen and try and find the best solution to the problem. Without being patronising.

Efficient and quick to deal with.

I spoke with Alex today, and she was an absolute diamond. She went above and beyond to help me, clearly explaining everything related to the issue I was having. She’s even taking it upon herself to track down some additional information that my previous supplier has made difficult to access. As someone who works as a Training Specialist in a similar environment, I can confidently say that Alex is a real asset to your company.

They dont answer their calls. If you are doing it yourself online you dont get the code till the following day or 2. Very disappointed with their service.

Really positive experience. Makes paying off a debt feel like an achievement rather than a negative or a challenge.
Thank you!

Hannah was extremely helpful 👏

Very good understand my feeling and set my pay plane 🙏🙏🙏🙏

Absolutely horrible company to deal with. I set up a payment plan as soon as was requested and then had constant emails and texts to tell me to set up a plan or my credit rating would be affected. This went on for weeks until I sent a complaint to them

Ophelos reached out to me regarding a dept owed,there agent was a great help,I never felt forced or pressured by him in regards to the payment due as a lot of other debt chasers might.he was extremely helpful in offering suggestions on how to breakup the payment rather than struggling to pay all at once.ophelos is definitely a company I'd recommend to anyone that might be struggling to pay depths and are looking for guidance.

Paying off a debt I owed but I need more information

The support agent is aces

Ophelos let me see through my debt on their website only using a number of reference - also had the option to pay through Apple Pay and made my life easier. Great support with no threatening emails and very straight forward communication. I personally recommend to everyone!

Don’t pay this company a penny !

They try to collect statute barred debts, they have no legal way to do so .These are debts over 6 years old and can be up to 20 years old .
Just tell them you have no liability to pay this debt and you will not be paying it .

Fast quick efficient

Professional and a speedy resolution.

The debt in question is statute-barred; check these things before hounding me.

As this debt is Statute Barred, remove all contact details for me from your systems.

This is harassment