Ophelos is trying to rip me off with a wrongful balance from Virgin. I keep telling them that I have received confirmation from Virgin that it is the wrong balance, however they will not update. T... Toon meer
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Lees wat reviewers zeggen
Dealing with the company, I first was stressed due to not working and finding it hard, mentally and physically due to a bad injury I had suffered for a year. The staff has empathy and dealing with the... Toon meer
I was hesitant at first as ive never heard of this company and have previously beeb strong armed into arrangements by other companies. The lady I spoke to was brilliant and it actually felt like s... Toon meer
Really helpful, very patient, no threatening emails or calls. Someone stated previously that if all debt companies behaved like this, people would resolve debt quicker. I agree. So sad to see so ma... Toon meer
Bedrijfsgegevens
Over Ophelos
Geschreven door het bedrijf
Resolve your debts, your way.
Ophelos is a new kind of debt resolution company: one with a social purpose and mission: to put people and their wellbeing first. We are deeply committed to building a fairer debt resolution process for everyone.
Contactgegevens
1 Finsbury Ave., EC2M 2PF, London, Verenigd Koninkrijk
- support@ophelos.com
- ophelos.com
4,2
Goed
505 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 45% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely lovely Lady and very patient…
Absolutely lovely Lady and very patient and understanding. A real credit to your team
29 augustus 2025
Review zonder uitnodiging
Scam!!
Scam!!! Claiming debt for something I’ve never used and for a name I don’t know. Definitely can’t be me, I’m in an IVA so good luck with that. TAKE ME OFF THE SYSTEM!
29 augustus 2025
Review zonder uitnodiging
Absolutely great service by all the…
Absolutely great service by all the staff I have had contact with at Ophelos helped me sort out and pay off my debt with them as quickly as possible
28 augustus 2025
I’ve had a good experience with…
I’ve had a good experience with everyone I have spoken too
23 augustus 2025
The best company I've ever known that…
The best company I've ever known that deals with people in debts. No bullying, no pressure and very lenient as long as you keep in touch and don't take advantage.
23 augustus 2025
Easy to use website
22 augustus 2025
Nice good jobs .
22 augustus 2025
Brilliant company
Easy to use,if you carnt afford one month they let you have a break, no stress or feel under pressure
Excellent company
Payment plans are easy to set up
22 augustus 2025
Fake debt scaremongering
Horrible, horrible people. They're trying to scam my elderly mother out of money she doesn't owe, to a bank she has never had an account with. They need reporting to the ombudsman and the police.
21 augustus 2025
Review zonder uitnodiging
Antwoord van Ophelos
Hi,
We’re very sorry to hear about your mother’s experience. We want to be clear that Ophelos is not a scam — we are regulated by the Financial Conduct Authority (FCA) and only ever get in touch about accounts that have been referred to us by our clients.
We never want anyone to feel pressured or distressed, and we take situations like this extremely seriously. To investigate further and make sure this is resolved, we’d be grateful if you could reach out to us at support@ophelos.com
with your mother’s details so that we can confirm whether we are contacting the right person and take any necessary action.
Best,
The Ophelos Team
"A quick and easy way to re-pay” - that would make a great tag line
A quick and easy, with no anxiety - (as you don’t need to speak to someone unless you find it hard to meet the lowest monthly payment, luckily I could, but felt if I had to it would be a comfortable conversation) on making an easy to setup repayment plan.
easy navigated option and simple and quick to do, I feel a weight lifted!
18 augustus 2025
I paid on time the full balance when…
I paid on time the full balance when asked nearly a month ago, and they still haven’t cleared my debt with Clearpay!! Obviously a scam!!
18 augustus 2025
Review zonder uitnodiging
Antwoord van Ophelos
Hi,
Thank you for your review and we’re sorry to hear about this experience. We understand how concerning it must feel to believe you’ve cleared your balance but to still see the debt as outstanding.
Please be assured that Ophelos is a regulated company, authorised by the Financial Conduct Authority (FCA), and not a scam. We’d really like to investigate this further for you. If you could reach out to us at support@ophelos.com
with your account reference or payment details, we’ll look into resolving this and ensuring your balance is updated correctly.
Best,
The Ophelos Team
Patience
They have been very patient with me i had to hold off till I had the money and they waited
15 augustus 2025
Review zonder uitnodiging
Support easy to set up many options to choose from to choose from
Easy set up many options to choose from
14 augustus 2025
The lady was really kind I spoke with…
The lady was really kind I spoke with and gave me available options to help with repayment.
7 augustus 2025
Review zonder uitnodiging
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