Optilase Eye Clinic Reviews 

589
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I recently had lens replacement surgery with Optilase, and I honestly couldn’t be happier with the entire experience from start to finish. From my initial consultation right through to the surg... Toon meer

Beoordeeld met 5 van de 5 sterren

From beginning to end , my experience with the entire optilase team from front facing staff to the nurses , receptionists , optometrists and surgeons have been FIRST CLASS !!! They made my journey and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The difference is unbelievable. Couldnt recommend Laser eye more. Easily saved the price of the procedure on not buying glasses. Its been 5 years since I had mine done. And still amazing. Now that bei... Toon meer

Beoordeeld met 5 van de 5 sterren

From the very first consultation to 4 weeks post Lasik everyone I have met have been brilliant. The whole team are super friendly and informative not to forget reassuring. I wish I done this year's... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Oogheelkundig centrum

Geschreven door het bedrijf

Optilase is Ireland’s leading laser eye, lens and cataract surgery clinic. As one of the first private clinics to be established in the country, we are renowned for providing exceptional vision correction surgeries in Ireland. As a family-owned Irish business with a dedication to providing exceptional care and outcomes, with leading medical experts including Ophthalmic Surgeons, Laser Optometrists, and medical staff. We use sophisticated medical technology to provide the best laser, cataract and lens surgery corrections.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

589 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 29% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,4

Alle reviews

(589)

337 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I rang on several occasions to make an…

I rang on several occasions to make an appointment. I sent in the report I got from my optician. Optilase were to get back to me. After a number of efforts I gave up.

10 december 2025
Review zonder uitnodiging
Logo Optilase Eye Clinic

Antwoord van Optilase Eye Clinic

Dear Nora,

Thank you for taking the time to share your feedback regarding your experience.
We are very sorry to hear that you are unhappy and that you did not receive a response.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will allow us to contact you directly, review what happened, and look into the matter further.

The Optilase Team

Beoordeeld met 5 van de 5 sterren

Katie was very friendly

Katie was very friendly, answered any questions I had explained the treatment I would need and also told me to write down any questions I might have for the surgeon.Because of a family wedding I could change dates for my surgery to suit me given me four dates to choose from.
Thanks for the peace of mind and reassurance.

10 november 2025
Review zonder uitnodiging
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Antwoord van Optilase Eye Clinic

Thanks for taking the time to leave your feedback Yvonne, it's truly appreciated. We are so glad that you had a great experience.

The Optilase Team 💚

Beoordeeld met 5 van de 5 sterren

Excellent post and aftercare

Excellent pre and aftercare. Operation was a great success. Friendly and helpful Optilase team members. Procedure was a success , very professionally performed with great advice and instructions and advice given in an easily understandable fashion.

10 december 2025
Review zonder uitnodiging
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Antwoord van Optilase Eye Clinic

Hi Noel. We are so glad that you had a great experience!

The Optilase Team 💚

Beoordeeld met 5 van de 5 sterren

Excellent specialist with great…

Excellent specialist with great information relating to tests and follow up advice

17 oktober 2025
Review zonder uitnodiging
Logo Optilase Eye Clinic

Antwoord van Optilase Eye Clinic

Hi Joyce. Thanks for the review! And we are so glad that you had a great experience.

The Optilase Team 💚

Beoordeeld met 1 van de 5 sterren

The website prices are incredibly…

The website prices are incredibly misleading. The lady I had my consultation with made me feel like I was almost an inconvenience to her by being there.

14 november 2025
Review zonder uitnodiging
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Antwoord van Optilase Eye Clinic

Dear Aoife,

Thank you for taking the time to share your feedback regarding your experience.

We are sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are fully committed to resolving your concerns.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly, review the matter in detail, and provide our full support.

The Optilase Team

Beoordeeld met 5 van de 5 sterren

My consultation was based in cork with…

My consultation was based in cork with the wonderful dan. I was nervous before this but as soon as I met him he made me feel so at ease. Dan explained everything to me step by step and was so reassuring with any questions I had. I am getting my prk laser done next week and I couldn't be more excited. Five stars for optilase 😀😀😀😀

15 november 2025
Review zonder uitnodiging
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Antwoord van Optilase Eye Clinic

Hi Julie. Dan is just fantastic! We are so glad that you had a great experience in our Cork clinic.

The Optilase Team 💚

Beoordeeld met 5 van de 5 sterren

Was amazing

Was amazing , they make you feel so secure and comfortable and everything was amazing. Everyone is asking about , I work in big shop and all Brazilian is asking where do I get done how was , they got my number to get the name of the clinic and I really recommend it. I can’t wait to see people getting done because I recommend it. And I wish i could know before about the clinic . Best clinic in cork.

21 november 2025
Review zonder uitnodiging
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Antwoord van Optilase Eye Clinic

Hi Luiza, we are so glad that you had a great experience. Thanks for the feedback, we'll be sure to pass it on to the team in our Cork clinic.

The Optilase Team 💚

Beoordeeld met 1 van de 5 sterren

Lack of Professionalism and patient care

Close to five years ago, I visited Optilase because I was interested in lens-replacement treatment. At the time, I was told I was not yet eligible and should return in five years. I also recall being advised to obtain a new glasses prescription to possibly explore LASIK suitability, but I never pursued that as I had no interest in LASIK. I was also told that an email had been sent to me regarding this — I have checked thoroughly and found no such email.

Five years later, I returned specifically to revisit lens-replacement options, and the experience was shockingly poor. The same person who attended me previously carried out the consultation again, and their behaviour was so unpleasant and unnecessarily rude that I genuinely considered either challenging them or walking out. I still cannot believe I stayed for the full consultation given how disrespectful the interaction was. It became quite clear that this person was unhappy I had not returned for the glasses trial suggested years ago, and their attitude reflected this.

Frankly, it is shocking that anyone would think they can behave this way toward a patient and still expect that patient to return or proceed with treatment.
As a result, I chose not to undergo any treatment at Optilase. My boyfriend, who had been considering LASIK with your clinic, also decided not to proceed after witnessing the experience.

Because of this, I was effectively forced to research treatment abroad. Ultimately, we both underwent significantly more advanced procedures in London (EuroEyes) for the same overall cost. My boyfriend received SMILE Pro, and I underwent trifocal lens-replacement surgery (vs. Multifocal at Optilase) — both carried out with a far higher standard of professionalism, technology, and patient care.

4 november 2025
Review zonder uitnodiging
Logo Optilase Eye Clinic

Antwoord van Optilase Eye Clinic

Dear Susana,

Thank you for taking the time to share your feedback regarding your experience.

We are very sorry to hear about your experience to date. Please be assured that patient care is our highest priority, and we are extremely disappointed to learn of your experience.

We would appreciate it if you could provide your contact details by emailing info@optilase.com, for the attention of the COO. This will enable us to contact you directly and review the matter in detail.

The Optilase Team

Beoordeeld met 5 van de 5 sterren

Outstanding care and service

I was so nervous on the day of surgery but the staff were amazing, they spoke to me at all times during surgery. The after care was amazing as I had a little bit of discomfort a few days later but this was sorted in no time. Amazing from start to finish and the after care was very comforting.

22 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New Eyes

The whole process was smooth and informative. I'd recommend it to anyone who is even contemplating getting LASIK.

18 september 2025
Review zonder uitnodiging

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