Disgusting behaviour from Ryan and Anker at this so called agency. I was ripped off, on a Kier job, I done my hours I clocked in and out, I was paid 8 hrs short. No feed back no nothing completely... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Avoid this company like the plague, Andy the mastermind is the biggest and ut most compulsive lier you will ever come across, he will ring you up whilst your working promising he can give you better... Toon meer
Bedrijf heeft geantwoord
Was contacted by optima regarding work, once I arranged the details and booked in the work I was called a day and a half later to be told I’m no longer needed which unfortunate as it is these things h... Toon meer
I am an artist decorator at Mamuka Sulaka, I make high end houses and paint.🏰💒🏩 I worked for Optima for 8 years, gained a lot of experience and traveled a lot.I like Optima very much in the office... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
An established recruitment agency serving the construction sector, Optima supplies thousands of contractors to hundreds of clients in any given year. Now a 40+ strong team of dedicated recruiters and supporting staff, the company’s success has been built on years of effective trade and sticking to its core values of candidate quality, best service for all and being transparent. 20+ years of delivering tradespeople and operatives to projects up and down the country gives Optima Site Solutions a unique position in the industry. If you need to access the best trades and labour in England, we are happy to help.
Contactgegevens
Unit 5 Kingsway Business Park, Oldfield Rd, TW12 2HD, Hampton, Verenigd Koninkrijk
- 02087839222
- construction@optimasitesolutions.com
- optimasitesolutions.com
2,1
Slecht
79 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Hi my name is Grant aldred work for…
Hi my name is Grant aldred work for these placement by ryan grithins I left the site on the 5th at the 11:30 am after noticing dangerous work being completed on site with no health an safety procedure in place after leaving site I contacted Ryan to see why I have not been payed I explain the site need reporting he reply Ed by trying to blackmail me stating in the next message that if I go ahead an report the site I would not be payed it is Friday today and again I have not been payed I have tryed to contact office on numerous occasions left numerous voicemails and had no reply I have photos off my work timed an dated and without reply 5 weeks later still not been payed and now they are fully refusing to pay me so I am now taking legal action do not work for this company
4 september 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Grant,
Thank you for your review.
We will investigate this matter further and revert directly to you. Please can you send us an email to construction@optimasitesolutions.com so we can look into the matter.
Optima
Antwoord van Optima Site Solutions
Hi Marius,
We're really sorry to hear you've had a tough time with Optima. That's not the experience we want for you at all, and we'd like to personally look into what happened.
Could you drop us an email at construction@optimasitesolutions.com with some more details? Any info you can share would be super helpful - even screenshots of messages from our team if you have them.
Once we have the full picture, we'll be able to address your concerns properly. I know it's an extra step, but it'll help us make things right.
Thanks for bringing this to our attention. We're here to listen and do better.
Optima
P.S. You can find our complaints policy here:
https://www.optimasitesolutions.com/media/5tefupwg/complaints-policy-optima-site-solutions.pdf
Good management and responsibility…
Good management and responsibility agent’s
8 september 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thanks Aleksander!
Following on from making a complaint
Following on from making a complaint, there wasn't one raised it seems to me that once you put a review on here they lie to you about sorting the problem out when they have no intention doing so , unprofessional, obnoxious, and stuck up, I have forgotten more than they know. Nice one keely
3 september 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Tyron,
On the contrary Tyron, we do care very much.
We requested more information via Trust Pilot but received no response. We will make the request again. If you can give us as much detail possible, we will be better able to sort out your problem promptly.
We'll look out for your response.
Optima
Friendly and helpful team
1 maart 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thanks for your feedback Gleb! It makes a huge impact on our team.
I am an artist decorator at Mamuka…
I am an artist decorator at Mamuka Sulaka, I make high end houses and paint.🏰💒🏩
I worked for Optima for 8 years, gained a lot of experience and traveled a lot.I like Optima very much in the office, good talking people work, the bosses are also very nice and they are never late for the salary.💖💖💖🇬🇧🇬🇪✌
7 augustus 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Mamuka,
Thank you so much for taking the time to share your experience with Optima! We're thrilled to hear that you had such a great time working with us.
It's feedback like yours that keeps us motivated to do our best every day. We really appreciate you highlighting what worked well for you - it helps us know what to keep focusing on.
Thanks again for your awesome review. It's made our day!
All the best,
The Optima team
Highly recommend Optima Site Solutions
Highly recommend Optima Site Solutions. I was completely impressed with their professionalism and very good staff, not only friendly but always there to help you.
Thanks you.
7 augustus 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thanks for this awesome review, Andy! It means the world to us.
The agents in this agency are superb.
The agents in this agency are superb.
Great communications. They will give you work ASAP. They will inform you of any changes straight away. They will aways listen to your needs and offer the best rates.
7 augustus 2023
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Ignas,
Thank you so much for taking the time to share your experience with Optima!
Your kind words mean a lot to our team, and we're so glad we could meet (and hopefully exceed!) your expectations. We loved working with you too!
Thanks again for your awesome review. It's made our day!
All the best,
James and the Optima team
Staff very helpful and listened
Staff very helpful and listened
7 augustus 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thank you Richard! It's always great to get feedback like this. It's made our day!
Nice and helpful people
Nice and helpful people
I have very good experience
7 augustus 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thank you Pawel! Always great to get such positive feedback.
Antwoord van Optima Site Solutions
Thank you Paul! We always try our best.
They sent me for a job which supposed…
They sent me for a job which supposed to be 3 months but was 2 days
7 maart 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Vesselin,
We're really sorry this has been your experience.
There are a number of reasons why this could have happened.
Could you drop us an email at construction@optimasitesolutions.com with some more details?
We'll look into it and get back to you promptly.
Thanks for bringing this to our attention. We're here to listen and do better.
Optima
P.S. You can find our complaints policy here:
https://www.optimasitesolutions.com/media/5tefupwg/complaints-policy-optima-site-solutions.pdf
A great company to work for
A great company to work for. Has been a great agency to work for over the years
20 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thanks Rory! It's been great working with you too.
Just finished my job then nobody…
Just finished my job then nobody response
Tried to contact them just read the messages.
13 november 2023
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Hi Najib,
Thanks for your message.
Can you give us a little more information so we can investigate and the get this sorted for you?
James
No problems
18 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Happy to hear it John! Thank you :)
Optima
Timesheet hours confirmed early in the week so you know they are correct. Payment on time and never a mistake. Payroll company confirm payment on a Thursday. Rates seem to be dropping. Fewer shopfitting jobs. I just finished a good steady run Mon-fri. 40hrs
10 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thank you for our review. Glad we could confirm your payment swiftly.
It's appreciated.
Optima helped me out last year
Optima helped me out last year, and I am sure they will have something for me this year.
17 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Glad we could help Jim. Be sure to stay in touch with us to stay on top of job opportunities.
Malteser Heads
this lady who last wrote to me did not provide basic information, did not answer questions, neither Hello, nor goodbye, nor Thank you.
4 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Sorry to hear you've communications issues with Optima. Please can you send us some more info and we'll investigate and get back to you.
Great company to work with
Great company to work with. Been a pleasure, never had any issues.
18 juli 2024
Review zonder uitnodiging
Antwoord van Optima Site Solutions
Thanks so much Laurentiu! Glad to be of service.
Antwoord van Optima Site Solutions
Hi Tyrone,
Thank you so much for taking the time to share your experience with Optima! We're thrilled to hear that we are helpful to you.
All the best,
James and the Optima team
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