The person who assisted me by email in canceling my subscription was most helpful. I appreciated that she asked why, and offered me some options besides canceling. Maica resolved my issue and followe... Toon meer
Bedrijf heeft geantwoord
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The person who assisted me by email in canceling my subscription was most helpful. I appreciated that she asked why, and offered me some options besides canceling. Maica resolved my issue and followe... Toon meer
Bedrijf heeft geantwoord
I started trying to cancel auto shipments in April; it was too late, the payment had already gone through and products were on the way. I told them I wanted to cancel. They kep... Toon meer
Bedrijf heeft geantwoord
Utter scam. As other reviews have stated, they send 90 days worth of product every 30 days. Ignore emails to cancel. Continue to charge without permission. And their cancellation process on their... Toon meer
Exactly the same experience as others. Ordered 2 bottles for the price of 1 in December and a couple of days ago they’ve debited my account for another bottle which I didn’t order. Many emails have... Toon meer
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Terrible company!! Do not order from them!! I did not subscribe and they keep shipping the product and charges you after me sending countless emails to stop!! They must be reported and stopped. I am hiring a lawyer now to stop them
I had a couple orders and then I kept getting more and more that I didn’t request. I have contacted them about no more orders, but haven’t heard back from anybody.
Absolutely discusted with this company....i am on benefits & i purchased once & didn't subscribe...they have taken a further 2 payments from my bank.
I have emailed them asking them to cancel any further purchases & had no reponse at all.
My bank are aware & monitoring this situation at the moment.
Please dont get sucked in people they are an impossible & incompetent company to deal with.
Disgraceful. Purchased as a one off purchase and they have continued to take 3 payments from my account as a repeat subscription I did not sign up for. Emailed numerous times as no contact number for customer service. Had two responses persuading me with options and completely ignoring my request to cancel and stop taking money, now they have ignored me entirely. Had to contact my bank to block them and call back my money. Do not purchase from this ‘company’.
DO NOT BUY absolute joke trying to get hold of someone. Cant cancel subscription when you sign up!! Representatives don’t get back to you. Disgusting service need shutting down shouldnt be aloud to trade!!
Seriously DO NOT DO IT!!!
I ordered ONE order to trial their products. They automatically enrolled me into a monthly subscription. They are now attempting to charge me monthly (I’m in contact with my bank to reverse this). I have contacted their customer service on countless occasions to try to return their goods / cancel the “subscription” I did not sign up for - all within their terms - however no joy.
The product, which I have been taking consistently, has made zero difference.
Avoid at all costs.
Product: 1/10
Customer Service: 0/10
Scam alert: 10/10
I would have rated it a zero if possible. This company has a good racket going. 60 day guaranteed return? Don’t believe it for a second. Only possible communication is through email where they stretch your refund request out over 60 days. They do this by not responding to emails until you threaten to give them a bad review and then providing you with an unrelated response. One time purchase? Somehow I ended up in a subscription even though I checked one time only purchase. Eight emails and 56 days later they send me an email stating that they can’t send me the return form but I can send it to an address they provide if i want. No mention of a refund. Mind you my order was never opened. Everything is in its original, sealed form. On their website it also states that they don’t accept returns without the return form. Do not purchase from this company under any circumstances. It’s a scam!
Do Not Buy from this company oratonics tjey keep taking money from your account and make it very very difficult for you to ztop it..just keep giving you the run around .lots and lots of people have the same experience.
I ordered one bottle. They signed me up for auto enroll and keep charging my card every month. I’ve emailed a few times and said to cancel, but they replied and said they would offer me a 20% discount on my next order. I said no, cancel it. I have another pending charge from this company today on my credit card. I’m still trying to get refunded from last month. I did not sign up for auto enroll and they refuse to stop charging me. How is this legal? My credit card is going to block any future charges from them. I also noticed on their website that if you are auto enrolled, you get a discounted price. They are charging me full price which proves I didn’t enroll in the plan.
I did not sign up for a subscription but the packages just kept coming. I sent six emails so far to their email address and absolutely no response. Also, cannot find a customer service phone number at all !! I consider this fraudulent and deceptive marketing and I’m filing a consumer complaint with the attorney general in the state where I live.
I’ve been trying to get a refund and cancel my subscription for a month now. They don’t respond to my emails. And there is no customer service phone number.
I am trying to return 2 bottles, but dont have any address to send them back, ive sent emails already and had no reply as yet.
Ordered 1 bottle to try next thing I know I have been sent two more bottles have emailed about 15 times to no avail there is no phone number I even cancelled my credit card and got a new one. They still charged the new credit card. I will contact my credit card again.
I ordered some Lithium orate tablets for myself and my partner to try. I was at the doctors soon after starting to take them and she told me she'd never heard of it and to stop taking them. So we did. I threw them away, even tho i had spent over £40 on them.Next thing I knew, I'd had an email from oratonics.com, to say 2 more bottles were on their way. I tried to email back to say stop shipment, i havent ordered any more. No response. I tried again and again. Then I noticed a payment of £37.02 taken from my bank which I hadn't authorised oratonics to do. I contacted my bank and they put a block on further payments. I received the tablets they said they were sending, which id emailed to stop. I told the courier to send the package back. I refused to accept them. Now, seeing these reviews, I'm relieved I'm not alone, but im sorry its happened to you all too. What they're doing, is fraud, theft and exploitation. I will spread it far and wide on Facebook, which is where I saw the ad for oratonics, so people don't get screwed over, as we have been. I hope you all get your money back, and these unscrupulous thieves get what they deserve.
I was duped!! This is a complete scam!! They prey on people who are desperate and looking for help and answers. They reel you in with false information and testimonials. The company is a shell and has no real entities!! They give you a phone number to a company unaffiliated with them. These are a scam!!!
I do not like this product I feel its a placebo or a scam. .they offer no phone number and don't respond to emails...so far I have had 3 charges and delivery. I may have missed the small print and they categorized me as recurring .
I made a order but I don't remember if I enrolled in their subscription program. (I usually avoid subscriptions). They keep charging and sending me the order even when I try to cancel many times. I tried by email and by text and phone calls. I haven't been able to cancel. I have made a BBB complaint and complaint with my card company. I am still waiting for a response.
This company is a scam operation. They never answer emails. They send constant bottles and take money from your account even though in my case I have emailed them 12 times. I am now in the process of finding out who they are and my bank has blocked them from further deductions from my account
I ordered their special offer to try out the pills. After I received them they took a 2nd payment from my bank account. My bank told me to email them saying I had not ordered a 2nd time and cancelling any further orders I had no idea they were sending me a 2nd order. My bank then froze the payment, opened a dispute with their bank and got my money back from Oratonics.
I am continuing to receive bottles I never ordered . I have 7 of them . I may have inadvertently subscribed but I never intended to. Just received another on today. I have emailed about this and never received a response . Absolutely terrible service and I feel like I am being robbed .
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