Orbit Irrigation Reviews 

Service was excellent. Item was received promptly.

Lifetime Warranty Replacement product was unusually easy to have replacement sent via FedEx Ground; nice touch especially for a replacement item. Really nice higher quality option was very reasonably priced as an upgrade, which I selected. Extremely high quality, commercial-type water faucet splitter with 2 valves will probably last TWO lifetimes under residential usage.

I got my BHyve replaced very promptly

Quick delivery and correct order.

Expected arrival date within time and appreciate the replacement of the bad controller.

Very helpful, courteous people

It was great to deal with a company that honors your warranty on a product. No hassle either.

I had a unit fail after 2-3 years. Orbit replaced it without charge. Delivery was as expected. I am very pleased with Orbit’s service.

I really like the Blu-Lock fittings but I was disappointed not to be able to find a simple 1/2 inch tee. ??

Warranty claim was super easy. I received the replacement nozzle within one week. I’m very pleased with Orbit

Very helpful and nice to my husband .
We have 4 orbit timers around the house so use them every day and good product .

Outstanding Support and Product Excellence OrbitOnline is a top-notch company. When my B-hyve Smart Hose Timer stopped working, their support team was exceptional—patient, knowledgeable, and thorough. They walked me through every troubleshooting step, and when a replacement was needed, they made the process seamless. My new timer is on order, and I’m genuinely excited to receive it. It’s hands-down the best hose timer I’ve ever used!

Excellent service. I was actually taken aback, because I did not expect it and had had no prior experience with this company. It exceeded my expectations.

It was absolutely incredible. I provided the info required and received a e-gift card which I used immediately to replace my defective sprinklers. I have been telling everyone about the incident since then.

I needed a replacement of a water timer that was under warranty. The customer service rep made the process go very smoothly.

This was a warranty claim. Very easy to get a replacement product via this process.

I called with a question about a tear in a garden hose I purchase last year. The representative told me that the hose was covered by a lifetime warranty and asked me several questions so the he could help me. He sent me directions on what to send him and stayed on the phone until he received them from me a few minutes later. He confirmed everything and within 10 days FedEx delivered a new hose to my house. I could not be more pleased with the product and the service I was provided.

quick and easy claim submission