Unfortunately I am unable to give 0 stars. This site will do ANYTHING to avoid paying you out. I deposited via phone bill and because I am on my wifes phone contract they refused to pay out my... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Giving it 3 stars atm as I’ve deposited, great choice of slots but will update when I know how long my withdrawal takes . 1 hour so far and still waiting. Deposited £20, then £10 then another £15 an... Toon meer
Bedrijf heeft geantwoord
I wanted to try a new website and decided on O’Reels because of the 100 free spins promotion the account was easy to set up. After using the free spins, I deposited £150 and carried on… after a... Toon meer
Bedrijf heeft geantwoord
Opened an account and won, so that's a positive! The site interface is good and there is a good choice of games and slots, so overall good. I would rate higher if the below is improved. Improve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
O’Reels Casino brings an exciting, dynamic and fully immersive online gaming experience to players across the UK. Known for its engaging Irish-themed branding, O'Reels combines a touch of traditional charm with the very best of modern casino gaming. Whether you're spinning the reels on classic slots, exploring new game releases, or enjoying the thrill of live casino action, O'Reels has something for every player. With over 2000 top-quality games from leading industry providers such as Pragmatic Play, Blueprint, Inspired, Eyecon, Big Time Gaming and Relax Gaming, O'Reels Casino consistently delivers variety, excitement and entertainment. Players will find an extensive range of online slots, including Megaways™ games and daily Drops & Wins competitions, plus an impressive selection of classic table games like blackjack, roulette, baccarat and poker. Additionally, fans of live dealer experiences can enjoy the authenticity of a real casino environment from the comfort of their own home. O’Reels Casino prides itself on a player-first approach, ensuring fast and secure withdrawals, excellent customer support, and regular promotions designed to enhance the gaming experience. Fully licensed and regulated by the UK Gambling Commission, O'Reels upholds the highest standards of fairness, transparency and responsible gaming. Spin, win, and smile at O'Reels Casino, your trusted destination for online casino entertainment in the UK.
Contactgegevens
London, Verenigd Koninkrijk
- support@oreels.com
- oreels.com
Houd rekening met het volgende
2,9
Gemiddeld
80 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van O'Reels Casino
Hi Gary,
Thank you so much for your wonderful review! We're thrilled to hear that you've had such a positive experience with our customer service team. Your kind words mean a lot to us, especially knowing that you've enjoyed your time at O'Reels Casino.
We're delighted to have you as part of our community and are committed to ensuring that your experience remains fantastic. If you ever need any assistance or have any questions, please don't hesitate to reach out to us again. We're here to help!
Thanks for choosing O'Reels Casino, and we look forward to continuing to provide you with the best possible service and gaming experience.
Best regards,
O'Reels Casino Customer Support Team
Big win
I wanted to try a new website and decided on O’Reels because of the 100 free spins promotion the account was easy to set up.
After using the free spins, I deposited £150 and carried on… after a little while I’m happy say I was lucky enough to put in a withdrawal request of £10’000.
I currently am in the process of identity verification, so far the support team has been helpful in helping me understand what is happening. I am hopeful that receiving the payment isn’t going to be hassle.
6 juni 2024
Review zonder uitnodiging
Antwoord van O'Reels Casino
Hi Louis,
Thank you for sharing your experience with us and congratulations on your big win! We're delighted to hear that you enjoyed our 100 free spins promotion and found the account setup process easy.
We are pleased to inform you that your withdrawal request has been successfully processed. We're glad that our support team was able to assist you throughout the identity verification process and ensure everything went smoothly.
If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We're here to help and ensure you have a seamless experience.
Thank you for choosing O'Reels Casino, and we hope your future experiences are just as enjoyable and rewarding!
Best regards,
O'Reels Casino
Spin. Win. Smile. 🍀
Stay well away from here
Was given free spins when I deposited use the free spins but the winnings from these aren't attached to your balance you have to go into your account and activate the bonus, I did it was £6 I spun the £6 all the way upto £800 once I had completed the wagering requirement my balance was then adjusted to £28 by the casino as the most you can win from bonus spins is 4x the amount you won with the bonus spins ? No other casino does this 100% recommend you stay well away from those guys, who gives free spins at 10p a go, then when you win £6 put a wagering requirement on those winnings but also put a max x4 winning cap of the amount you won from the free spins.
Been warned stay well clear.
2 juni 2024
Review zonder uitnodiging
Antwoord van O'Reels Casino
Hi Jonathan,
Thank you for sharing your experience with us. We sincerely apologise for any confusion or frustration you’ve encountered regarding our bonus terms and conditions.
At O'Reels Casino, transparency and fairness are our top priorities. We understand that our bonus structure and wagering requirements can be complex, and we always strive to make these details clear in our terms and conditions. The cap on winnings from free spins is designed to ensure fair play and sustainable bonuses for all our players.
We regret that this wasn't clear during your experience. We appreciate your feedback and will use it to improve how we communicate our bonus terms to prevent similar issues in the future.
If you have any further questions or need clarification, our customer support team is here to assist you. We value your input and hope to provide you with a better experience in the future.
Best regards,
O'Reels Casino Customer Support Team
Just make sure that the rtp the game…
Just make sure that the rtp the game has is kept not lower buy the casino
3 mei 2024
Antwoord van O'Reels Casino
Hi Darren,
Thank you for your feedback. We understand your concern regarding the RTP (Return to Player) of our games. Please be assured that at O'Reels Casino, we are committed to providing a fair and transparent gaming experience. The RTP settings of our games are determined by the game developers and are independently tested and audited to ensure fairness.
As a licensed operator by the UK Gambling Commission, we strictly adhere to their regulations and standards to ensure the integrity and fairness of all our games. If you have any specific concerns or need further clarification, please don't hesitate to reach out to our customer support team. We're here to help and ensure you have the best possible experience with us.
Best regards,
O'Reels Casino Customer Support Team
only just joined
only just joined, added a tenner and won £130, only problem is it takes forever to get your funds when you withdraw 🥴
10 mei 2024
Review zonder uitnodiging
Antwoord van O'Reels Casino
Thank you so much for sharing your experience at O'Reels Casino! We're thrilled to hear about your fantastic win so soon after joining - congratulations! 🎉
We apologise for any delay you've encountered with the withdrawal process. We're continually working to speed up our services without compromising security and reliability. Your feedback is invaluable as it helps us improve. Please rest assured, we are on it!
If you need any assistance or have further feedback, our customer care team is available 24/7 and would be delighted to help.
Thanks again for choosing O'Reels, and we hope your next visit is just as exciting, if not more!
Spin. Win. Smile. 🍀
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