My ordered Chinese cleaver arrived promptly. Delivered by courteous Royal Mail delivery man. It conveniently arrived at around 930AM which left me free for the rest of the day. As the item was a b... Toon meer
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Lees wat reviewers zeggen
I ordered some items from Orientalmart after searching online for suppliers. Their prices were very competitive so I decided to give them a go. I'm so pleased I did! The despatch and delivery were ver... Toon meer
A few of the items I wanted were out of stock, although they had some good substitutes. Overall very reasonably priced, and cheaper than my local Asian supermarket. I didn't get any fresh produce, jus... Toon meer
Called company to find out about the progress of my order as showing "in progress" for 2 days. Very polite and helpful member of staff looked into my order. My items were delivered the next day. 1st... Toon meer
Bedrijfsgegevens
- Aziatische toko
- Chinese supermarkt
- Kruidenier
- Japanse kruidenierswinkel
- Koreaanse kruidenierswinkel
- Oosterse winkel
Geschreven door het bedrijf
Supplying more than 3000 of Oriental produce - fresh, frozen and dried, at Oriental Mart we make great efforts to research and provide the authentic ingredients, foods and hidden gems that are found in local aisles of supermarkets in the Far East, and make them available to everyone. Specialising in Chinese, Korean, Japanese, Thai, Malaysian, Philippine, Taiwanese, Indonesian, Vietnamese and Singaporean cuisine.
Contactgegevens
6-8 Heathcoat Street , NG1 3AA, Nottingham, Verenigd Koninkrijk
- 01159506615
- sales@orientalmart.co.uk
- orientalmart.co.uk
4,7
Uitstekend
2K reviews
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Best place to order your groceries
Best place to order your groceries. Fast-delivered and well-packaged. Thank you so much.
18 september 2024
Review zonder uitnodiging
My order came quickly
My order came quickly, and everything was safely packed. I'll definitely order again.
2 september 2024
great experience
26 juli 2024
Great food and good prices
3 september 2024
very good service
very good service. and the product i has order it is a long date enough i can manage it. thanks you
30 augustus 2024
Great selection and fast delivery.
2 september 2024
I have not received the order.could you…
I have not received the order.could you please contact
2 september 2024
Antwoord van Orientalmart
Dear Thuy,
We are truly sorry to hear that your order has not arrived yet. It was dispatched on 2nd September 2024, the next working day after you placed the order with your chosen courier partner, DHL. The parcel was promptly delivered the following day (3rd September 2024), as expected from DHL's Standard Delivery Service. We have checked the delivery history of your order, and there is proof of delivery with valid GPS coordinates at the provided address.
We will contact you by e-mail later to further discuss the situation.
As always, we value your feedback and will try our very best to solve every problem that is raised.
All the best,
OrientalMart Team
I absolutely love OrientalMart
I absolutely love OrientalMart
I go every time I'm in Nottingham and being able to order online is so handy!! Shipping was super fast and I got everything I needed!!
2 september 2024
Great customer service and really good…
Great customer service and really good green tea!
2 september 2024
Fantastic
Amazing as always. I order regularly from Orientalmart.
Such a huge choice of items at great prices. Excellent service and quick deliveries. Everything arrives really well packaged. I'm a very happy customer.
Thank you
29 augustus 2024
Package arrived quickly
Package arrived quickly, I ordered the matcha latte which are absolutely delicious and an excellent price. Would definitely recommend
29 augustus 2024
Products excellent - delivery poor
The products are great and time for delivery good. However the delivery itself was not good. Despite the address and delivery instructions being correct and clearly marked on the box it was delivered to the adjoining postcode and a differently named street. On retrieval by myself and despite my delivery instructions the box had just been left on the doorstep of the wrong address on a day when rain was predicted and a weather warning for thunderstorms in place. I was at home waiting for the parcel and the courier must have passed my house to reach the address they left it at.
This is the first time we have used you and we regularly order these goods. Your products are excellent and fulfillment good so I suggest you have a word with your courier as we would very much like to continue to use your service
30 augustus 2024
Antwoord van Orientalmart
Dear Dianne,
I am sorry to hear about your unpleasant experience with our courier partner. We have contacted them regarding the situation, and they have informed us that following delivery instructions is at the discretion of individual drivers.
Please be assured that our eCommerce team regularly evaluates customer feedback on our courier partners' services. We implement necessary changes if the service quality falls short of our standards or those of our valued customers. Your feedback is greatly appreciated, and I will ensure it is communicated to our team as we assess our future courier partnerships.
Thank you for your understanding and for bringing this matter to our attention.
Best Regards,
OrientalMart Team
Superb service
Superb service, great price, prompt delivery - everything you want from online shopping
29 augustus 2024
Quick delivery and easy to order
29 augustus 2024
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